ACT Fibernet is a leading Indian broadband and fixed-line internet service provider known for its fiber-to-the-home (FTTH) connectivity and high-speed residential and business internet plans. Headquartered in Bengaluru, the company delivers broadband...
"I joined as a field technician and loved the energy — you will find fast-paced work and clear targets every day." A handful of current and former employees say they enjoyed the hands-on nature of the roles and the sense of achievement when installations went smoothly. In tech teams, people often say, "you’ll be given responsibility early," and many point to quick learning on the job. Some customer-support staff note that they are pushed during peak months and that the pressure can be intense, but they appreciate the camaraderie among teammates. Overall, reviews are mixed but honest: people value the work, the learning, and the decent perks, while some are candid about tougher days in sales and operations.
The company culture at ACT Fibernet tends to be performance-driven and execution-focused. In offices, you will find a young workforce, informal conversations, and a bias for getting things done. Tech and product teams often report a start-up vibe where experimentation is welcomed. On the flip side, sales and field operations are target-heavy, and that can shape team interactions into a results-first mindset. If you value speed, clear goals, and a direct approach, the culture will fit you. If you prefer a slow, heavily structured environment, it may feel a bit chaotic at times.
Work-life balance at ACT Fibernet varies by role. If you are in a network operations or software job, you will often get a hybrid rhythm and predictable hours. Field engineers, installers, and sales staff will have to work weekends and late evenings sometimes because customer availability is not strictly 9-to-5. Many reviewers say that during ramp-ups or promotions, you will put in extra hours, but there are periods of steady workload where you will be able to recharge. Overall, work-life balance depends heavily on your team and function.
Job security is reasonable in most teams. The company has expanded in many cities and continues to invest in broadband infrastructure, so roles related to network deployment and customer acquisition are usually stable. There have been reorganizations and localized restructures from time to time. You will want to keep your skills current and be adaptable, as business priorities can shift with market conditions.
Leadership tends to be results-oriented and growth-focused. Senior leaders speak about expansion, customer experience, and improving product reliability. Middle management quality varies: some managers provide clear direction and frequent feedback, while others are more transactional. There is a growing emphasis on professional processes and data-driven decisions, which is encouraging for people who like structure combined with scale.
Managers are typically hands-on and operationally oriented. Many employees report that their immediate managers are accessible and pragmatic, solving day-to-day problems quickly. At the same time, some managers are described as micromanaging or overly target-driven, particularly in sales functions. If you value direct communication and quick problem resolution, you will likely work well with most managers there. If you prefer a highly collaborative, mentor-led managerial style, experiences will vary by team.
There are decent on-the-job learning opportunities, especially in network operations, troubleshooting, and product support. Internal knowledge bases, shadowing, and vendor-led trainings are available. Formal learning budgets and structured L&D programs are limited compared to larger tech multinationals, but motivated employees will find mentors and stretch assignments that accelerate growth.
Promotions are available but tend to be merit-based and tied to business outcomes. Technical and sales tracks have clearer progression paths; moving from field roles to team lead or operations roles is common for high performers. Promotions in support and corporate functions may take longer and depend on openings and business needs.
Salaries vary by city, role, and experience. Approximate ranges are:
Incentives are a meaningful part of compensation for sales and field roles. There are commission structures, performance incentives, spot awards, and occasional annual bonuses. Corporate and tech teams may get performance-linked bonuses or spot recognition. You will find that incentives drive behavior strongly in customer-facing functions.
The company typically provides group health insurance and basic employee benefits. Coverage levels increase with seniority. Maternity and paternity leaves are provided as per statutory requirements, and some offices run wellness initiatives. Benefits can vary by employment grade and local HR policies.
Teams celebrate festivals, have local team outings, and hold periodic town halls. There are product launches and incentive trips for top performers in sales. Employee engagement is more active in larger city offices; smaller branches may have limited activities but still participate in core events.
Remote work support is available for roles that do not require field presence. Tech, product, and corporate functions often get hybrid flexibility, with tooling and allowances to work from home. Customer-facing operations and field teams will be on-site due to the nature of the work. Remote infrastructure is generally adequate for hybrid teams.
Average working hours are around 9–10 hours for many roles when accounting for meetings and occasional after-hours troubleshooting. Customer-facing teams and field staff may average 10–12 hours with weekend rotations during peak times. Tech teams report more standard business hours with occasional on-call duties.
Attrition tends to be moderate to high in sales and support functions, driven by the sales-driven incentive model and intense targets. Tech and corporate functions have lower attrition. There have been localized reorganizations but no widely reported large-scale layoffs in recent public cycles. You will want to assess role stability based on the team and business priorities.
Overall, working at ACT Fibernet is a solid option if you enjoy execution, fast learning, and a performance-driven culture. There are tangible opportunities in network and tech roles, and incentives make sales roles rewarding for high performers. Areas to watch are variability in manager styles, pressure in customer-facing teams, and the pace of formal learning programs. If you prefer impact, steady growth, and a company that is scaling broadband services in India, you will likely find it a worthwhile place to grow. Overall rating: 3.7/5 — good for career builders who like action and results, with room for improvement in processes and people development.
Read authentic experiences from current and former employees at ACT Fibernet
Supportive tech leads, good learning curve and exposure to newer stacks. Flexible hours help balance personal life.
Promotion cycles are slow and sometimes unclear.
Decent salary, clear SOPs.
Long travel and erratic shifts during outages. Can be physically demanding.
Good place to learn customer handling and systems.
High call volumes, inconsistent management decisions and very limited salary growth over time.
