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AIG Employees Reviews, Feedback, Testimonials

InsuranceNew York, United States10,001-50,000 employees
3.8
4 reviews

About AIG

AIG (American International Group) is a multinational insurance and financial services company headquartered in New York City, specializing in property & casualty, life insurance, retirement solutions and risk management services. The company serves corporate and retail clients with underwriting, claims, reinsurance and asset management capabilities, and is recognized for large-scale commercial insurance programs and global risk advisory. The organization’s culture balances professional discipline with opportunities for career advancement, offering structured development, technical certifications and cross-border mobility for employees who want to build expertise in underwriting, actuarial science or claims management. With a corporate history dating back to 1919 and a long-established global footprint, AIG brings institutional knowledge and complex program experience to clients. Job seekers can expect a traditional financial services environment that values regulatory compliance, client service and long-term career paths, while also investing in digital transformation and data analytics to modernize insurance operations.

Detailed AIG employee reviews & experience

Employee Testimonials

I hear a lot of mixed but thoughtful feedback from people who have worked at AIG. Many employees praise the brand stability and global reach — they like having a recognizable name on their resume. Others say onboarding can feel slow and bureaucratic, especially in larger business units. Overall, the tone from current and former staff is that working at AIG can be very rewarding if you find the right team, but experiences vary a lot by department and manager.

Company Culture

The company culture at AIG blends traditional insurance industry formality with pockets of modern, entrepreneurial teams. You’ll find groups that prioritize process and risk controls and other groups that are more agile and innovation-focused. Diversity and inclusion efforts are visible, but cultural change is gradual. If you value stability, clear procedures, and professional development, the culture at AIG will feel familiar and often supportive.

Work-Life Balance

Work-life balance at AIG depends heavily on role and function. Corporate and back-office roles generally report reasonable hours and predictable schedules, while underwriting, claims, and deal-driven teams can have busier stretches. The company offers flexible schedules in many locations, and managers often accommodate personal needs, but busy seasons do require extra time. Overall, you can usually find balance if you and your manager communicate well.

Job Security

AIG is a large, well-capitalized insurer, which provides a sense of job security compared to smaller startups. That said, the company has undergone restructurings and strategic shifts in the past, so some teams face reorganization risks. In general, core technical and client-facing skills are in demand, and employees with cross-functional expertise tend to be more secure.

Leadership and Management

Leadership at AIG emphasizes financial discipline and risk management, which is consistent with its industry position. Senior leaders are visible and often present clear strategic priorities, but feedback from staff suggests communication can be uneven across business units. Good managers who advocate for their teams create a better day-to-day experience. Leadership improvement is an ongoing focus for the company.

Manager Reviews

Manager experiences vary widely. Some managers are described as supportive mentors who provide growth opportunities and clear expectations. Others are seen as distant or process-focused, leaving employees wanting more frequent feedback. If you’re considering a role, talking to future peers and asking about your direct manager’s style is worthwhile; it’s a strong predictor of satisfaction when working at AIG.

Learning & Development

AIG invests in training, with structured programs for technical skills, leadership development, and compliance training. There are internal courses, external tuition support, and mentoring opportunities. Employees who proactively use these resources find good chances to grow. Access to development is generally good, but time constraints and workload can limit participation for some.

Opportunities for Promotions

Promotion paths exist, especially in high-demand areas like actuarial, risk, and technology. Career mobility is possible across functions and geographies, but moving up often requires visibility, consistent performance, and networking within the company. Promotions may be slower in very traditional units, yet lateral moves that broaden experience are commonly encouraged.

Salary Ranges

Compensation at AIG is competitive within the insurance market. Entry-level and clerical roles typically align with industry norms, while technical, actuarial, and senior roles pay above average. Location, business unit, and role complexity drive variation. If you’re negotiating, benchmark against similar insurer and financial services roles and highlight specialized skills.

Bonuses & Incentives

Bonuses and incentive plans are commonly part of total compensation for many roles, particularly in sales, underwriting, and leadership positions. Bonus structure ties to performance metrics and business results. Payouts can be satisfying in strong years but are naturally tied to company and individual performance.

Health and Insurance Benefits

Health and insurance benefits at AIG are solid and typical for a large multinational employer. Medical, dental, vision, and retirement contributions are competitively structured. There are options for supplemental coverage and wellness programs. Benefits administration is mostly streamlined, though some employees note room for simpler navigation of vendor portals.

Employee Engagement and Events

AIG runs employee engagement programs, town halls, and local events that help build community. Participation varies by office and team size. Volunteer initiatives and ERG (employee resource group) activities are meaningful ways employees connect. Events tend to be more frequent in larger hubs and during company-wide campaigns.

Remote Work Support

Remote work support has improved and many roles now offer hybrid or remote flexibility. Technology and collaboration tools are generally well-supported, though legacy systems sometimes complicate full remote setups. Policies differ by region and job function, so clarify expectations during recruiting if remote work matters to you.

Average Working Hours

Typical working hours at AIG are similar to most corporate environments — roughly 40–45 hours per week for many roles. High-demand times, client deadlines, or major transactions can push that higher for some teams. The company emphasizes reasonable boundaries, but the real experience depends on your team and role.

Attrition Rate & Layoff History

AIG has experienced periods of restructuring and selective layoffs historically, often tied to strategic shifts. Attrition rates vary by function; high-turnover areas include some sales and entry-level groups, while specialized technical roles retain talent better. Senior management has signaled efforts to stabilize workforce planning, but change remains part of the industry reality.

Overall Company Rating

Rating: 4.0/5. AIG scores well for stability, benefits, learning opportunities, and competitive pay in core areas. The main drawbacks are variability across teams, occasional bureaucracy, and restructuring risk. If you value a reputable company with solid career pathways and you choose your team carefully, working at AIG can be a very good move.

Detailed Employee Ratings

4
Work-Life Balance
3.8
Compensation
3.5
Company Culture
4
Career Growth
4
Job Security

Filter Reviews

4 reviews found

Employee Reviews (4)

Read authentic experiences from current and former employees at AIG

4.0

Senior Actuary / Team Lead Review

ActuarialFull-timeFlexible
September 1, 2025

What I liked

Very competitive compensation and excellent exposure to global accounts. Strong actuarial practice and good leadership support for career growth.

Areas for improvement

Decision-making can be slow at the executive level and there are occasional long hours during renewal periods.

4.0

Software Engineer II Review

TechnologyFull-timeRemote
June 5, 2025

What I liked

Great remote flexibility and modern tech stack. Lots of mentorship and chances to upskill through training programs.

Areas for improvement

Org structure can be confusing across teams. Promotions are slow and there are too many unnecessary meetings sometimes.

3.0

Claims Adjuster Review

ClaimsFull-timeOn-site
April 12, 2025

What I liked

Steady workload and hands-on experience with different types of claims. Direct manager was helpful and training was thorough when I joined.

Areas for improvement

A lot of paperwork and older systems make the job slower. Limited remote options and growth felt capped in my location.

4.0

Underwriting Analyst Review

UnderwritingFull-timeHybrid
February 10, 2025

What I liked

Supportive manager, good benefits and a real focus on work-life balance. Hybrid schedule works well and there are solid learning opportunities in underwriting.

Areas for improvement

Can be bureaucratic at times and approvals are slow. Salary growth is okay but lags market in some areas.