Arthur J. Gallagher & Co. Employees Reviews, Feedback, Testimonials

Employee Testimonials

I've spoken with a range of people who work or used to work at Arthur J. Gallagher & Co., and the most common feelings are practical and grounded. Many employees praise the steady benefits, decent pay for the insurance brokerage world, and the variety of clients you get exposed to when working here. A typical comment: "I learned a ton about risk and client service, and my manager was usually fair." Others note bureaucracy can slow things down, and that day-to-day experiences depend a lot on the office and team. If you're looking for a professional, mid-sized-to-large firm to grow in insurance and risk consulting, working at Arthur J. Gallagher & Co. will give you real exposure and a stable resume line.

Company Culture

The company culture at Arthur J. Gallagher & Co. is professional and client-focused. Teams aim to be collaborative, but there is a clear emphasis on meeting client needs and managing risk. Folks describe it as supportive on a personal level but formal in processes. Diversity and inclusion appear to be improving, with company initiatives and some local programs. In smaller offices the culture can feel tight-knit; in larger departments it can be more institutional. If you prioritize a warm startup vibe, this may feel more corporate than cozy.

Work-Life Balance

Work-life balance at Arthur J. Gallagher & Co. is generally reasonable but varies by role. Client-facing and underwriting positions can have busier periods, especially during renewals or claims seasons. Many employees say they can manage personal time effectively, and that managers are accommodating when requested. Still, some report extended hours during peak months. For a traditional professional services firm, it’s fair to say balance is achievable but not guaranteed.

Job Security

Job security tends to be stable. Gallagher is an established, global brokerage with steady revenue streams, so layoffs are not a constant threat. That said, like any large firm, they do reorganize and streamline at times. Employees with specialized skills or strong client relationships tend to feel most secure.

Leadership and Management

Leadership is experienced and often praised for industry knowledge. Company executives communicate strategy and are visible in larger town halls. However, communication trickles down unevenly; some local managers are excellent communicators while others are more hands-off. Overall, leaders are seen as competent but sometimes conservative in decision-making.

Manager Reviews

Manager quality is a recurring theme: your day-to-day depends heavily on your manager. Good managers provide mentoring, realistic goals, and flexibility. Poorer experiences often involve micromanagement or slow decision-making. If you're interviewing, try to meet your potential manager and ask about coaching style and expectations.

Learning & Development

Training and development are solid. There's access to industry certifications, internal training modules, and shadowing opportunities. Gallagher supports professional growth, particularly for technical or client-facing roles. Career development may require some self-direction—meaning you’ll need to ask for projects and visibility to grow faster.

Opportunities for Promotions

Promotion paths exist but are not always rapid. Progression is often merit-based and tied to client results, certifications, and internal reputation. Some employees move up steadily; others find lateral moves between regions or specialties help accelerate career growth. Be proactive and build strong internal relationships.

Salary Ranges

Salary ranges are competitive for the insurance brokerage sector. Entry-level roles pay market rates for insurance and risk services, while experienced brokers, underwriters, and technical specialists see mid-to-high market compensation. Geographic location impacts pay significantly; major city roles pay more than smaller markets.

Bonuses & Incentives

Bonuses and incentives are in place, often tied to individual performance, team results, or company profitability. Sales roles and producers have clear commission structures, while staff positions may get annual bonuses. Payouts are generally fair, but high performers say the structure rewards revenue generation more than internal contributions.

Health and Insurance Benefits

Health and insurance benefits are a strong point. Gallagher typically offers good medical, dental, and vision plans, along with life and disability coverage. Benefits are comparable to similar firms and are often cited as a reason employees stay.

Employee Engagement and Events

Engagement varies by office. Many locations host team events, volunteer days, and recognition programs. Company-wide events happen too, often virtually and regionally. Engagement is better in teams where managers invest in culture and less visible where teams are stretched thin.

Remote Work Support

Remote work support improved after recent years. Gallagher provides tools, hybrid policies, and reasonable flexibility, but some roles require more in-office time. Remote work policies are generally pragmatic—balanced between client needs and employee flexibility.

Average Working Hours

Average hours tend to hover around standard professional services schedules: roughly 40–50 hours during a typical week, with spikes during busy seasons. Client- or deal-driven roles will see longer stretches; administrative roles are more predictable.

Attrition Rate & Layoff History

Attrition is moderate. The company retains many employees long-term, but turnover exists in sales-heavy or entry-level roles. Gallagher has had occasional reorganizations, but widespread layoffs haven't been a persistent pattern. Overall, retention is reasonable for the industry.

Overall Company Rating

Rating: 4.0/5.0

Gallagher scores well because it offers stable employment, solid benefits, competitive pay, and meaningful learning opportunities. The main downsides are variability between managers and offices, and a somewhat conservative corporate pace that may frustrate highly entrepreneurial people. For most professionals seeking a steady, reputable firm with room to learn and build a career in insurance and risk, Gallagher is a strong choice. If you prioritize a fast-moving startup culture or uniform manager quality everywhere, you might rate it lower. SEO notes: if you're researching company culture at Arthur J. Gallagher & Co., work-life balance at Arthur J. Gallagher & Co., or considering working at Arthur J. Gallagher & Co., this summary should give you a clear, friendly snapshot of what to expect.