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AXA Employees Reviews, Feedback, Testimonials

Insurance and asset managementParis, France100,001+ employees
3.6
7 reviews

About AXA

AXA is a multinational insurance and asset management company headquartered in Paris, France, operating across property and casualty, life and savings, health, and investment management markets. The company delivers a wide range of insurance products and financial services to individuals, corporates, and institutions, with a growing emphasis on digital customer journeys and sustainability-linked financial products. AXA’s workplace culture is international and transformation-focused, supporting employee development through training programs, mobility between markets, and digital upskilling initiatives. The organization stresses responsible investing and ESG integration across its portfolios, reflecting strategic commitments to climate risk and long-term resilience. A notable point is AXA’s extensive global footprint, operating in many countries worldwide, which provides employees with cross-border collaboration opportunities and exposure to varied regulatory environments. For professionals in insurance, risk, data science, or asset management, AXA offers a career platform that combines scale, innovation, and a focus on sustainable business practices.

Detailed AXA employee reviews & experience

Employee Testimonials

I know a few people who have worked at AXA and their stories are a mix of steady professionalism and everyday human moments. Many praise AXA for offering a stable paycheck, structured benefits, and the chance to be part of a global insurer. Employees often say the teams are friendly, collaborative, and made onboarding easier. On the flip side, some talk about slow decision making and occasional heavy compliance paperwork. If you ask them about company culture at AXA, they describe it as respectful, cautious, and focused on risk management rather than startup energy.

Company Culture

The company culture at AXA leans toward traditional corporate values: reliability, client focus, and risk awareness. You'll see emphasis on process, governance, and thoughtful customer service. It isn't flashy, but it feels safe and predictable. There is also a growing push for diversity and sustainability, which shows in public commitments and internal initiatives. If you want a creative playground, AXA might feel structured, but if you prefer clear expectations and a purpose-driven firm, it can be a good match.

Work-Life Balance

Work-life balance at AXA is generally reasonable. Many teams operate on a standard full-time schedule with options for flexible hours or hybrid weeks, depending on the country and role. High-pressure periods exist, especially around reporting deadlines or major projects, but most employees report predictable rhythms and managers who respect boundaries. Parents and caregivers often say AXA is supportive when it comes to flexible arrangements.

Job Security

Job security is relatively good compared to startups. AXA is a large, diversified insurer and that stability helps. That said, like any big company, AXA has reorganizations and occasional layoffs in some regions or business lines. Overall, as long as the business unit is healthy and you maintain performance, job security is better here than at many smaller firms.

Leadership and Management

Senior leadership focuses on long-term strategy, regulatory compliance, and prudent growth. They communicate major shifts publicly and try to align teams around clear goals. However, some employees feel leadership can be distant and that messaging sometimes lacks speed or local nuance. The management style is generally formal and measured, with a clear chain of command.

Manager Reviews

Managers vary a lot by team. Many are supportive, mentorship-oriented, and willing to help career development. Others may be more task-focused and process-driven. If you find the right manager, you get clarity and growth. If not, you might experience micromanagement or slow responses. Feedback from direct managers tends to be the biggest factor in employee satisfaction.

Learning & Development

AXA invests in learning programs like online courses, leadership tracks, and internal mobility tools. There are structured training paths and a budget for external learning in many regions. Programs like AXA University provide useful, role-specific content. For people eager to upskill, the resources are there, though you may need to be proactive to take full advantage.

Opportunities for Promotions

Promotions are available but competitive. Advancement often depends on performance, visibility, and sometimes tenure. Internal mobility is encouraged, and many employees move laterally or step up within a few years. If you network across teams and make your achievements visible, chances of promotion improve.

Salary Ranges

Salaries vary widely by country and role. As a rough guide: entry-level roles might fall between 30k and 45k EUR in many European markets, mid-level positions often range from 45k to 70k EUR, and senior roles can range from 70k to 120k EUR or more depending on specialization and location. These figures change by market and role, so check local job postings.

Bonuses & Incentives

Bonuses at AXA are typically tied to individual and company performance. Variable pay can be modest to meaningful, often in the range of 5-15% for many roles, with higher potential for sales or senior positions. Incentives are structured and predictable rather than wildly performance-driven.

Health and Insurance Benefits

Being an insurance company, AXA generally offers solid health and insurance benefits. Expect medical coverage, life insurance, disability plans, and often retirement or pension contributions. Additional perks may include wellness programs and employee assistance services. Benefits quality can be one of AXA's stronger selling points.

Employee Engagement and Events

There are regular town halls, team events, and community volunteering opportunities. Engagement varies by region, but most employees find chances to connect outside day-to-day work through social events, hackathons, or learning sessions. Company-wide campaigns on sustainability and community help bolster morale.

Remote Work Support

Remote work support is well-established in many places. Hybrid models are common, with clear remote work policies, digital collaboration tools, and allowances for home office setup in some countries. The extent of remote flexibility depends on role and local management.

Average Working Hours

Average working hours hover around a standard full-time week: roughly 37 to 42 hours, depending on the country. Busy seasons can push hours up temporarily, but most employees report manageable averages with time off respected.

Attrition Rate & Layoff History

Attrition is moderate. AXA has had reorganizations and selective layoffs over the years, often tied to strategic shifts or market conditions. These moves are usually communicated transparently, but they still impact morale. Overall turnover is not extreme but not negligible either.

Overall Company Rating

Rating: 4.0 out of 5. AXA scores well for stability, benefits, and structured development. The company culture at AXA is solid for people who value clear processes and steady careers. Work-life balance at AXA is generally good, and working at AXA gives access to strong health plans and learning resources. The main drawbacks are variability across teams, occasional slow decision making, and periodic reorganizations. If you value predictability, strong benefits, and a purpose-driven insurer environment, AXA is a strong choice.

Detailed Employee Ratings

3.6
Work-Life Balance
3.3
Compensation
3.6
Company Culture
3.7
Career Growth
3.7
Job Security

Filter Reviews

7 reviews found

Employee Reviews (7)

Read authentic experiences from current and former employees at AXA

4.0

Financial Analyst (Contract) Review

FinanceContractHybrid
September 1, 2025

What I liked

Good onboarding and supportive finance team. Interesting cross-border projects and clarity on deliverables.

Areas for improvement

Contract roles have limited benefits compared to permanent staff. Promotion path for contractors is limited.

3.0

HR Business Partner Review

Human ResourcesFull-timeHybrid
August 1, 2025

What I liked

Good exposure to global HR programs and decent employee welfare initiatives. Colleagues are supportive and open to feedback.

Areas for improvement

Career pathing and promotions are slow; restructuring created uncertainty before I left. Pay is average for the market.

3.0

Customer Service Representative Review

Customer ServiceFull-timeOn-site
July 10, 2025

What I liked

Stable employer with clear compliance and processes. Good training for new hires and predictable schedules most weeks.

Areas for improvement

Shifts can be long and weekend coverage is common. Middle management can be disconnected from frontline issues.

4.0

Senior Claims Analyst Review

ClaimsFull-timeHybrid
June 15, 2025

What I liked

Supportive manager, clear processes for claims handling and good exposure to complex cases. Flexible hybrid days work well for balance.

Areas for improvement

Salary progression is slow and internal postings can be political. Annual reviews are inconsistent across teams.

5.0

Underwriting Manager Review

UnderwritingFull-timeFlexible
April 22, 2025

What I liked

AXA offers strong internal mobility, leadership is accessible, and the culture values long-term careers. Plenty of budget for learning and conferences.

Areas for improvement

Can be slow to change legacy systems. Sometimes decision cycles involve many stakeholders which delays things.

2.0

Marketing Executive Review

MarketingFull-timeHybrid
March 11, 2025

What I liked

Decent brand recognition and some interesting campaign briefs. Colleagues are friendly.

Areas for improvement

Targets are unrealistic, little support from leadership, and workloads spike without extra compensation. Left due to limited growth.

4.0

Senior Software Engineer Review

ITFull-timeRemote
February 3, 2025

What I liked

Good technical projects and lots of learning opportunities. AXA invests in training and certifications, and remote policy is very flexible.

Areas for improvement

Sometimes coordination across regions can be slow. Bonus structure could be clearer.