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Birdeye Employee Reviews, Feedback, Testimonials

Software/Customer ExperienceSan Francisco, United States501-1,000 employees
3.8
4 reviews

About Birdeye

Birdeye is a San Francisco–headquartered software company specializing in customer experience and reputation management platforms for local businesses and enterprises. The company provides review monitoring, listings management, customer surveys, mes...

Detailed Employee Ratings

3.5
Work-Life Balance
3.5
Compensation
3.8
Company Culture
4.3
Career Growth
3.3
Job Security

Ratings and highlights for Birdeye are currently compiled with AI assistance from publicly available sources to give you an early picture. Worked here? Write the first verified review.

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4 reviews found

Employee Reviews (4)

Read authentic experiences from current and former employees at Birdeye

4.0
Verified Anonymous

Product Designer Review

ProductFull-timeRemote
Aug 30, 2025

What I liked

Flexible hours and autonomy.

Areas for improvement

Compensation is okay but could be more competitive for senior designers.

3.0
Verified Anonymous

Customer Support Manager Review

SupportFull-timeHybrid
Jul 1, 2025

What I liked

Helpful teammates, good training resources.

Areas for improvement

Leadership changes made priorities unclear. Support team was burned out and staffing was inconsistent.

4.0
Verified Anonymous

Account Executive Review

SalesFull-timeOn-site
Jun 5, 2025

What I liked

Great commissions, supportive manager.

Areas for improvement

Targets can be aggressive and travel is frequent.

4.0
Verified Anonymous

Senior Software Engineer Review

EngineeringFull-timeHybrid
Mar 12, 2025

What I liked

Challenging projects, strong engineering culture and supportive peers.

Areas for improvement

Occasional long sprint cycles and uneven roadmap clarity.

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