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BT Global Services Employee Reviews, Feedback, Testimonials

Global telecommunications and IT servicesLondon, United Kingdom5,001-10,000 employees
3.4
5 reviews

About BT Global Services

BT Global Services is the international services arm of BT Group, headquartered in London, United Kingdom, offering managed networks, cloud, cybersecurity, and IT consultancy to multinational enterprises. The organization focuses on delivering end-to...

Detailed Employee Ratings

3
Work-Life Balance
3
Compensation
3.2
Company Culture
3.6
Career Growth
3.8
Job Security

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5 reviews found

Employee Reviews (5)

Read authentic experiences from current and former employees at BT Global Services

4.0
Verified Anonymous

Project Manager Review

Delivery/Program ManagementFull-timeHybrid
Aug 22, 2025

What I liked

Strong processes for large programs, exposure to international clients, decent pay and benefits. Many senior leaders are accessible.

Areas for improvement

Project crunch periods mean long hours; communication between some global teams can be inconsistent.

4.0
Verified Anonymous

Senior Network Engineer Review

Network EngineeringFull-timeHybrid
Jul 15, 2025

What I liked

Great exposure to large-scale network projects, supportive tech leads, plenty of training and vendor certifications paid for.

Areas for improvement

Bureaucracy slows down decisions and internal processes can be pretty rigid at times.

3.0
Verified Anonymous

Cybersecurity Analyst Review

SecurityFull-timeFlexible
Jun 3, 2025

What I liked

Good technical challenges, exposure to modern security tools and a collaborative security team. Flexible hours help with study/cert prep.

Areas for improvement

Compensation is below market for some security roles and promotion timelines can be slow.

3.0
Verified Anonymous

Account Manager Review

SalesFull-timeOn-site
Feb 5, 2025

What I liked

Good client portfolio and opportunity to work with global teams. Colleagues are helpful and some managers really invested in client success.

Areas for improvement

Targets are aggressive, long hours during quarter end and limited internal mobility for senior sales roles.

3.0
Verified Anonymous

Technical Support Engineer Review

Customer SupportFull-timeRemote
Jan 18, 2025

What I liked

Flexible remote working and steady projects. Good documentation and escalation processes, supportive teammates.

Areas for improvement

Salary increments are slow, promotion paths aren't very clear and sometimes you get pulled into last-minute shifts.

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