CenturyLink Employee Reviews, Feedback, Testimonials
About CenturyLink
CenturyLink (now rebranded as Lumen Technologies) is a Monroe, Louisiana-based telecom that is currently trying to pull off a massive pivot. It is moving away from its traditional carrier roots to focus on edge computing, fiber, and cloud connectivit...
Detailed Employee Ratings
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Employee Reviews (4)
Read authentic experiences from current and former employees at CenturyLink
Software Engineer Review
What I liked
Good compensation and interesting technical problems. Remote-first culture works well for me and there are chances to learn modern systems.
Areas for improvement
Frequent reorganizations and slow decision-making from senior management. A lot of legacy code to deal with.
Network Engineer II Review
What I liked
Supportive team leads, good benefits, and stable infrastructure work. Plenty of hands-on networking and troubleshooting opportunities.
Areas for improvement
A lot of internal process and red tape slows projects. Career ladder for senior roles can be slow.
Customer Service Representative Review
What I liked
Nice coworkers, decent training when you start, and predictable schedules at times.
Areas for improvement
Low pay for the workload, high turnover in the contact center, and long hours during peak seasons.
Senior Project Manager Review
What I liked
Good benefits and exposure to large enterprise customers. The scale of networks and projects is impressive.
Areas for improvement
Frequent layoffs and internal politics in the last few years. Lack of clear long-term strategy makes planning hard.
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