Chhatrapati Shivaji International Airport Employee Reviews, Feedback, Testimonials
About Chhatrapati Shivaji International Airport
Chhatrapati Shivaji International Airport is a major aviation hub in Mumbai, India, operating as a full-service passenger and cargo airport connecting domestic and international routes. The airport offers passenger terminals, cargo handling, retail c...
Detailed Employee Ratings
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Employee Reviews (3)
Read authentic experiences from current and former employees at Chhatrapati Shivaji International Airport
Airside Operations Manager Review
What I liked
Meaningful operational work managing airside teams, good learning on safety and compliance, travel-related perks and decent benefits. Managers are approachable and there are real chances to lead projects at CSIA.
Areas for improvement
Long shifts and rostered weekends can be tiring. Decision-making is sometimes slow because of layers of approvals, and salary growth is steady but not fast.
Security Screener (Contract) Review
What I liked
Good camaraderie with fellow screeners, training on security procedures, and the work keeps you active. The airport environment is dynamic and you meet people from all over.
Areas for improvement
Pay is low for the workload and hours, shifts are irregular and often include late nights. Contract staff feel limited when it comes to promotions and benefits compared to permanent hires. Management attention to frontline issues can be inconsistent.
IT Support Analyst Review
What I liked
Flexible hybrid policy works well. Lots of on-the-job training and exposure to airport systems and airline tech. Team culture is supportive and there are clear opportunities to upskill — good place for someone who wants to grow in airport IT.
Areas for improvement
Legacy systems and slow procurement sometimes frustrate the team. On-call duty can mean occasional late nights.
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