Computacenter is a leading IT infrastructure and services provider in the technology consulting industry, delivering managed services, IT integration, cloud migration and workplace transformation solutions. Headquartered in the United Kingdom, the co...
People who work here often talk about a practical, can-do environment. You’ll hear colleagues say that teams are friendly and that peers are willing to help when projects get busy. Some employees mention that client-facing roles are rewarding because you can see the direct impact of your work, while support and operations staff appreciate the structured processes. On the flip side, you will find comments about occasional bureaucracy and the need to push for visibility when you are in a smaller team. Overall, testimonials paint a picture of a place where motivated people can learn quickly.
The company culture at Computacenter leans toward being performance-driven but collaborative. There is an emphasis on client delivery and operational excellence, balanced by internal teamwork. The phrase “company culture at Computacenter” shows up often in internal conversations around customer focus and continuous improvement. People value transparency in reporting and a clear set of expectations. At times, the culture can feel more corporate than startup, which suits those who prefer clarity and process. For anyone investigating working at Computacenter, expect a mix of structure and room to contribute.
When people discuss work-life balance at Computacenter, experiences vary by role. Client-facing and project-driven positions can have peaks where overtime is required; however, many teams support flexible schedules and periodic remote work to help manage personal commitments. You’ll see managers offering time-off flexibility for reasonable requests, and there are formal policies to support work-life balance. If you want predictable hours, operations and back-office roles usually provide that more than consulting or field roles.
Job security is generally stable, reflecting the company’s established presence in IT services. There are periodic restructures tied to market conditions and client contract changes, but core functions are typically secure. Employees will find that performance and client delivery are key to long-term job security. During economic downturns, there may be tighter hiring freezes or role consolidation, yet critical technical and services roles are usually less exposed.
Leadership tends to set clear business goals and focuses on profitability and client satisfaction. There is a formal management structure with defined reporting lines and regular performance reviews. Senior leaders communicate strategic direction, though some employees feel middle management could do better at translating strategy into day-to-day priorities. There is an emphasis on measurable outcomes and accountability from the top down.
Manager quality is mixed but often very good at the local level. Many managers are praised for being approachable, technically competent, and willing to advocate for their teams. Areas for improvement that commonly appear in reviews include consistency in feedback, clearer career discussions, and faster decision-making. If you find a well-aligned manager, your experience will likely be positive; if not, it can be frustrating to navigate internal processes.
Learning and development are genuine strengths. There are formal training programs, certifications, and access to online learning platforms. The company supports technical upskilling tied to client needs, and many employees are encouraged to pursue vendor certifications (e.g., Microsoft, Cisco). There is also on-the-job learning through client projects and cross-team initiatives. The investment in development helps employees stay marketable and deepen specialist skills.
Opportunities for promotions exist and are tied closely to performance and business need. Career progression typically follows clear pathways in technical, operational, and sales tracks. For faster advancement, visibility on high-impact projects and client success helps. There can be competition for senior roles, and promotions sometimes depend on vacancy rather than lateral expansion, so patience and consistent results are important.
Salary ranges vary significantly by function and geography. For entry-level service roles, salaries are typically in the lower to mid-market range. Technical consultants and engineers command mid-market to upper-mid-market pay depending on certifications and experience. Sales and senior technical leadership roles are compensated at higher rates. Salaries are generally competitive with similar IT services firms, but there will be variation regionally and by client-account profitability.
Bonuses and incentives are usually structured and measurable. Sales roles often have commission schemes tied to revenue or margin, while service delivery roles may have performance-related bonuses. There are periodic company-wide incentive programs and recognition awards. Payouts reflect both individual and team performance metrics, and targets are typically communicated clearly.
Health and insurance benefits are provided and align with industry standards. Typical offerings include private medical insurance options, life insurance, and access to employee assistance programs. Benefits packages differ by country, with stronger offerings in markets where private healthcare is common. Overall, benefits are adequate and designed to support physical and mental wellbeing.
Employee engagement is supported through town halls, internal surveys, and local team events. There are regular all-hands updates and recognition programs that celebrate client wins and longer-service milestones. Social and networking events happen at team and regional levels, helping colleagues build connections beyond pure project work. Engagement initiatives are consistent, though some employees would like more grassroots-driven activities.
Remote work support is robust, with standard tools, VPN access, and equipment provided where necessary. The company supports hybrid working models and has guidelines to enable remote collaboration. Managers are generally accustomed to leading distributed teams, and there is investment in collaboration platforms to make working at Computacenter flexible for many roles.
Average working hours tend to align with full-time professional roles, commonly around standard business hours during normal periods. Project peaks can extend the day and require occasional weekend work in client-specific scenarios. There are formal policies on working time and holiday, and teams usually plan to avoid chronic overtime.
Attrition is moderate and varies by region and role. There have been occasional restructuring events aligned with strategic changes or client contract transitions. Layoffs are not typically frequent but occur when business conditions demand realignment. Overall, turnover is not unusually high for the sector, and the company focuses on redeployment where possible.
Overall, this is a solid employer for people who want exposure to large-scale IT services, clear processes, and ongoing learning. Strengths include structured development, decent benefits, and stable operations. Challenges include variability by team, occasional bureaucracy, and the need to navigate competing priorities. For job seekers evaluating working at Computacenter, it will suit those who value stability, client-focused delivery, and structured career paths.
Read authentic experiences from current and former employees at Computacenter
Great commission structure and a strong product portfolio to sell.
Targets can be aggressive and internal reporting is heavy at times.
Autonomy on projects, generous training budget and supportive, collaborative teams.
On-call rota can be busy during project cutovers.
Good benefits, flexible hours and supportive leadership.
HR processes can be bureaucratic and slower than I'd like.
Exposure to large enterprise projects gave me great client-facing experience and a solid understanding of delivery processes.
Heavy travel when managing multiple sites; senior management can be slow to make decisions which delays progress.
Supportive manager, structured rota, good benefits.
Salary could be higher and occasional weekend cover is required.
Practical, hands-on work and friendly colleagues.
Long hours at times, travel expenses aren't always fully covered and career progression feels limited.
