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Confluence Employees Reviews, Feedback, Testimonials

Team collaboration / Knowledge managementSydney, Australia1,001-5,000 employees
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About Confluence

Confluence is a collaborative content and knowledge management platform developed by Atlassian, widely used for documentation, intranets, and team collaboration. Associated with Atlassian’s Sydney headquarters, Confluence integrates tightly with Jira and other Atlassian tools to streamline project documentation, meeting notes, and cross-functional workflows. The product-focused organization behind Confluence emphasizes user experience, extensibility via apps, and seamless team communication, making it a staple in software, product, and HR teams. The workplace culture prioritizes product thinking, customer empathy, and continuous improvement, offering engineers and product managers opportunities to shape features used by millions of knowledge workers. A notable detail is Confluence’s broad adoption across industries, from startups to large enterprises, which reflects its reputation for adaptability and enterprise-grade controls. For people exploring careers in SaaS, Confluence represents a chance to work on collaboration tooling, integrations, and platform scalability, within a company culture that supports learning, cross-team mobility, and impact-driven roadmaps.

Detailed Confluence employee reviews & experience

Employee Testimonials

“I love the team here — people are friendly and always willing to help. You’ll find quick collaboration and honest feedback.”
“I joined for the product and stayed for the people. There are busy sprints, sure, but the camaraderie keeps morale high.”
“Work-life balance at Confluence was a real selling point for me during interviews. Management talks about flexibility and usually follows through.”
These are typical sentiments you will hear from current staff when asking about working at Confluence.

Company Culture

The company culture at Confluence feels pragmatic and people-focused. Teams emphasize practical solutions, open communication, and ownership. There is a clear push toward transparency — regular all-hands and public roadmaps — and a generally low-ego environment. If you search for “company culture at Confluence,” you will find a mix of innovation-driven teams and a few pockets that are more process-oriented. Overall, the vibe is collaborative rather than hierarchical.

Work-Life Balance

Work-life balance at Confluence tends to be good-to-very-good for most roles. Many employees enjoy flexible schedules and the ability to work remotely when needed. That said, product cycles and launches create periods of higher intensity. If you value steady hours, you will usually get them, but be prepared for occasional evenings during major releases. The company actively encourages time off and mental health days.

Job Security

Job security at Confluence is generally stable. The company operates in a sustainable market niche with steady customer demand. There are occasional reorganizations, but these are not frequent and are usually handled with transparency and severance support. Performance matters: employees who consistently meet goals will find their roles secure.

Leadership and Management

Leadership at Confluence communicates vision clearly and is accessible via town halls and Q&A sessions. Executives are focused on product-market fit and customer outcomes. There is an emphasis on data-driven decisions and strategic alignment. While communication is strong at the top level, execution sometimes varies across departments. Overall, leadership provides direction and resources, and they will hold teams accountable for results.

Manager Reviews

Managers at Confluence tend to be hardworking and invested in their teams. Many are hands-on coaches who provide regular one-on-ones, clear goals, and career guidance. Some managers are more task-focused and can feel micromanaging in high-pressure moments. The quality of management commonly depends on the manager’s tenure and training; newer managers may still be finding their footing.

Learning & Development

Confluence offers a solid learning and development program with access to online courses, conference stipends, and internal knowledge-sharing sessions. There are mentorship programs and technical brown-bag talks that encourage cross-team learning. Training budgets exist but are sometimes subject to approval based on team priorities. Ambitious employees will find plenty of opportunities to upskill.

Opportunities for Promotions

Promotion pathways are defined, with levels and competencies documented. Progression is possible but can be methodical; promotions are typically tied to clear impact and stretch assignments. There are opportunities both on the individual contributor track and in management, but timelines may be conservative compared to hyper-growth startups.

Salary Ranges

Salaries at Confluence are competitive for the industry. Typical ranges (approximate and dependent on location) are: Software Engineer $90k–$150k, Senior Engineer $120k–$180k, Product Manager $100k–$160k, Sales/Account Exec $60k–$130k base with commission potential, Customer Success $55k–$110k. Salaries will vary by geography, experience, and role level.

Bonuses & Incentives

Bonuses and incentives are available and usually tied to company performance and individual goals. There is an annual performance bonus for many roles, ranging from 5% to 20% of base salary depending on level and results. Sales roles enjoy commission plans with accelerators. Equity or stock options are offered to many employees, particularly at mid and senior levels.

Health and Insurance Benefits

Health benefits at Confluence are comprehensive. Medical, dental, and vision plans are provided with multiple tiers to choose from. Mental health support, employee assistance programs, and wellness stipends are common. Parental leave is competitive and inclusive. Benefits will vary by country, but core coverage is robust.

Employee Engagement and Events

Engagement is encouraged through monthly socials, team offsites, and hackathons. The company runs recognition programs and celebrates wins in weekly updates. Remote-friendly events and virtual hangouts keep distributed teams connected. Employees report feeling seen and appreciated during milestones and celebrations.

Remote Work Support

Remote work support is strong. The company provides home office stipends, core collaboration tools, and asynchronous communication norms. Teams are used to working across time zones and have invested in documentation and recorded meetings to keep everyone aligned. If remote flexibility is important, Confluence will support a hybrid or fully remote arrangement for many roles.

Average Working Hours

Average working hours are about 40 hours per week for most roles. Some teams, like product launches or customer escalations, will require extra time for short stretches. Managers generally watch for burnout and encourage time off, so extended overtime is uncommon as a norm.

Attrition Rate & Layoff History

Attrition at Confluence is moderate and in line with industry averages. The company has had limited layoff events in its history, typically tied to reorganizations or strategic pivots rather than financial distress. When reductions occur, the company has tended to offer clear communication and standard severance packages.

Overall Company Rating

Overall, Confluence rates as a solid employer with a healthy balance of innovation and stability. You will find meaningful work, thoughtful leadership, and a supportive environment for career growth. There are occasional operational bumps and variance in manager quality, but the company’s strengths in benefits, remote support, and culture make it a good option for professionals seeking a collaborative workplace. If you prioritize work-life balance at Confluence and want a place that values people and product, this company is worth serious consideration.

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