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Costa Cruise Lines Employee Reviews, Feedback, Testimonials

Hospitality & TravelGenoa, Italy5,001-10,000 employees
4.2
6 reviews

About Costa Cruise Lines

Costa Cruise Lines is an Italian cruise operator known for offering leisure travel and hospitality services across the Mediterranean, Northern Europe, and global itineraries. The company specializes in passenger cruises, onboard entertainment, dining...

Detailed Employee Ratings

3.7
Work-Life Balance
3.3
Compensation
4
Company Culture
4.3
Career Growth
4.2
Job Security

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6 reviews found

Employee Reviews (6)

Read authentic experiences from current and former employees at Costa Cruise Lines

3.0
Verified Anonymous

Housekeeping Attendant Review

HousekeepingTemporaryOn-site
Sep 1, 2025

What I liked

Good team spirit, clear cleaning procedures, regular meals provided.

Areas for improvement

Low pay for the hours, very physical work, limited days off.

4.0
Verified Anonymous

Marketing Specialist Review

MarketingContractHybrid
Aug 5, 2025

What I liked

Good brand recognition, collaborative marketing campaigns, supportive colleagues.

Areas for improvement

Contract role offered limited advancement, budget constraints for projects.

5.0
Verified Anonymous

Chef de Partie Review

CulinaryFull-timeOn-site
Jul 2, 2025

What I liked

Great training, supportive galley team, lots of opportunities to cook international cuisine.

Areas for improvement

Long service hours during peak weeks.

5.0
Verified Anonymous

IT Analyst Review

ITFull-timeHybrid
May 10, 2025

What I liked

Flexible hours, modern tools, clear roadmaps for digital projects at Costa Cruise Lines.

Areas for improvement

Occasional last-minute on-call work for cruises in different time zones.

4.0
Verified Anonymous

Guest Services Agent Review

Customer ServiceFull-timeOn-site
Mar 15, 2025

What I liked

Friendly guests, international work environment, chances to improve language skills.

Areas for improvement

Shifts can be tiring, paperwork after busy days.

4.0
Verified Anonymous

Deck Officer Review

Deck & NavigationFull-timeOn-site
Jan 20, 2025

What I liked

Clear safety culture, strong seamanship training, excellent leadership on board.

Areas for improvement

Time away from family, some admin tasks are repetitive.

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