Entrata is a property technology company offering an integrated software platform for property management, resident services and back-office operations. The company’s suite typically includes leasing and marketing tools, accounting and payments, main...
Employees often describe a collaborative vibe and friendly teams. Many will say they enjoy the people they work with and appreciate an open-door approach to questions and feedback. A few common quotes you might hear in casual conversations are: “I like the team energy — there’s always someone willing to help,” and “Onboarding was hands-on, which helped me ramp up faster.” In reviews about working at Entrata, employees frequently mention that product teams are passionate and that sales and support teams bond over shared client successes.
There are also candid takes. Some employees will note that certain roles are more demanding during peak cycles, and that cross-functional communication can be uneven at times. Overall, the testimonials paint a picture of a place where you will find helpful coworkers and real opportunities to learn.
The company culture at Entrata feels modern and goal-oriented without being overly formal. People tend to value transparency, customer focus, and getting things done. There is an emphasis on product quality and client satisfaction, and that shapes everyday work. Socially, teams will organize lunches, volunteer activities, and small celebrations for wins.
Culture is not homogenous across the company. Some teams operate like tight startups within the larger organization, while others follow more structured processes. If you are evaluating company culture at Entrata, look at team-specific norms and ask about day-to-day rhythm during interviews.
Work-life balance at Entrata varies by role. You will find many people who are able to keep a steady 9-to-5 rhythm and disconnect in the evenings. Customer-facing positions and product release windows will demand more late nights or weekend attention at times, but most managers are mindful of burnout and will try to redistribute workloads when possible.
There are flexible scheduling options in many departments, and the company has supported remote days and adjusted hours. If work-life balance at Entrata is a top priority for you, discuss expected on-call duties and peak season timelines early in the hiring process.
Job security at the company will depend on broader market conditions and the specific business unit. As a software and services provider in a competitive sector, there will be periods of investment as well as times when cost control is prioritized. Performance and alignment with strategic priorities influence retention decisions.
Candidates should ask about the company’s financial health and long-term product roadmap during interviews. There will be roles that are core to growth and thus more stable, while others tied to specific projects may face greater variability.
Leadership tends to emphasize product innovation and customer success. Strategic direction is generally communicated through regular company updates and team meetings. Management practices vary by department; some managers are hands-on and mentorship-focused, while others delegate heavily and expect autonomy.
There is an effort to be data-driven in decision making, and leaders will often cite client metrics and product usage when justifying priorities. Expect reasonable access to leadership through town halls or Q&A sessions, though the quality of that interaction will differ across teams.
Managers at Entrata will typically be evaluated on people skills, delivery, and ability to align teams with company goals. Many employees report positive experiences with managers who prioritize career development and clear expectations. There are also instances where managers focus more on deliverables than on coaching, which can feel transactional.
If you are considering a managerial role, you will want to understand the support structures available, such as HR involvement, performance review templates, and leadership training programs.
Learning and development opportunities are present and will often come in the form of internal training, lunch-and-learn sessions, and access to online courses. New hires can expect structured onboarding and role-specific training. There will be mentorship opportunities within teams, and employees who take initiative will find resources to grow.
There is room for improvement in formal career-path structures and consistent development plans across departments. Employees seeking a steady learning path should proactively ask for training budgets and milestone-based development plans.
Promotion pathways exist, though timelines will vary. High performers who deliver measurable impact and who align with strategic priorities will have clearer opportunities for advancement. There will be periodic promotion cycles, and visibility within cross-functional projects can accelerate career progression.
Employees should document achievements and meet regularly with managers to align on promotion criteria. The process will reward consistent contributors and those who take on cross-team initiatives.
Salary ranges will vary by role, location, and experience. Typical approximate ranges are:
These ranges are approximate and will be influenced by market, remoteness of the position, and candidate experience. Candidates should request total compensation benchmarks and clarify cost-of-living adjustments during offers.
Bonuses and incentives are typically tied to role and performance. Sales roles will have commission plans and accelerator structures. Some corporate roles may have annual performance bonuses, and there are periodic recognition programs that include spot bonuses or awards.
Employees should obtain plan details during the offer stage, including payout schedules, attainment thresholds, and caps.
Health and insurance benefits are standard for the industry and will generally include medical, dental, and vision plans. There will be options for different tiers of coverage and some level of employer contribution toward premiums. Other offerings may include life insurance and short-term disability coverage.
Benefits packages will vary by employment type and location. Candidates should verify eligibility, dependents coverage, and specific plan costs before accepting an offer.
Employee engagement includes town halls, team outings, volunteer days, and recognition events. There are regular all-hands meetings and occasional offsites for product or sales teams. Social events are common and help build camaraderie.
Engagement efforts are intended to keep teams connected, and participation will depend on team culture and workload.
Remote work support is available and will vary by role. Many positions offer hybrid or fully remote options, with remote employees receiving hardware stipends or home office support in some cases. Communication tools and documented processes are used to accommodate distributed teams.
Remote applicants should clarify expectations around overlap hours, travel for on-site meetings, and remote onboarding practices.
Average working hours are around 40 per week for most roles. There will be occasional increases to 45–50 hours during product launches, end-of-quarter sales pushes, or customer escalations. Management will usually attempt to balance workloads after intense periods.
Attrition is moderate and reflects industry norms for fast-growing tech companies. There have been periods of restructuring in line with business strategy changes, as is common in the software sector. Public details on large-scale layoffs are limited, and the company will typically communicate changes through official channels.
Prospective employees should ask about recent turnover in the team they are interviewing with and inquire about retention efforts.
Overall, the company offers a solid environment for professionals who value product-focused work and collaborative teams. The company will reward initiative and customer-centric thinking, and it will provide competitive compensation and reasonable benefits. For someone considering working at Entrata, the company will be a good fit if they seek a mix of stability and growth opportunities in a SaaS setting. Overall rating: 4 out of 5.
Read authentic experiences from current and former employees at Entrata
Great team collaboration and mentorship. Entrata invests in training — I've taken multiple workshops and conferences paid by the company.
On-call rotation can be rough and raises are slower than I expected.
Good benefits and flexible PTO.
After leadership changes in 2023 priorities shifted toward rapid sales growth, which sometimes meant CS initiatives were deprioritized. Communication between product and success teams could be better; occasional unclear expectations from above.
