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Esri Employees Reviews, Feedback, Testimonials

Geographic information systems (GIS) softwareRedlands, United States1,001-5,000 employees
4.3
3 reviews

About Esri

Esri (Environmental Systems Research Institute) is a leader in geographic information system (GIS) software, best known for its ArcGIS platform that supports mapping, spatial analysis, and location intelligence. Headquartered in Redlands, California, the company serves government agencies, utilities, environmental organizations, and commercial enterprises with desktop, web, and cloud GIS solutions. Esri’s product suite enables data visualization, geospatial analytics, and real-time mapping workflows that inform planning, asset management, and emergency response. The organization cultivates a mission-driven culture focused on geography’s role in solving real-world problems, offering employees opportunities to work on projects with measurable civic and environmental impact. Career development is supported through hands-on training, user conferences, and collaboration with global partners and customers. A distinctive fact about the company is its strong community ecosystem—thousands of users and developers contribute tools, datasets, and best practices around ArcGIS, reinforcing Esri’s reputation for deep domain expertise. The workplace emphasizes innovation, interdisciplinary teamwork, and a balance between product engineering and applied solutions for geospatial challenges.

Detailed Esri employee reviews & experience

Employee Testimonials

People I spoke with and reviews I read paint a clear picture: employees genuinely like working at Esri. Many say they appreciate the meaningful work — building tools that help cities, conservation groups, and businesses make better decisions. You will hear comments like "I wake up excited about the problem we are solving" and "the team is smart and helpful." There are also practical shout-outs: good benefits, flexible schedules, and supportive managers. A few common gripes come up too — slow internal processes and occasional role ambiguity — but overall the tone is positive and grounded in real pride.

Company Culture

The company culture at Esri leans mission-driven and collaborative. Folks tend to be curious, technically inclined, and community-oriented. You will find a culture that values learning and real-world impact over flash. There is an emphasis on quality and long-term thinking rather than quick wins. At the same time, some teams can feel more conservative or bureaucratic, particularly in larger or legacy product groups. Overall, this is a place where teamwork and shared purpose are highlighted.

Work-Life Balance

The work-life balance at Esri is generally good. Many employees report flexible schedules and the ability to manage personal commitments without constant overtime. Field-facing roles or product releases sometimes require extra hours, but these periods are usually temporary. If you value steady hours and a predictable rhythm, the work-life balance at Esri will likely suit you.

Job Security

Job security at Esri is strong. The organization is privately held, has consistent revenue from longstanding public sector and enterprise customers, and historically has not been prone to sudden mass layoffs. There are occasional reorganizations typical of any large company, but these tend to be about alignment and efficiency rather than emergency cost-cutting. For people seeking stability and long tenure, Esri is a solid option.

Leadership and Management

Leadership at the executive level is often described as visionary and committed to the core mission of geographic information systems. Company leaders emphasize product quality and customer relationships. Managers across the company can vary: many are hands-on, supportive, and interested in career development; others may be more process-oriented. Leadership communicates strategy clearly but sometimes does not move as quickly as employees would like in implementing change.

Manager Reviews

Managers are frequently praised for mentorship, technical competence, and empathy. You will find managers who are willing to sponsor projects, provide feedback, and advocate for their teams. Some employees note unevenness in managerial skill between departments — a strong engineering lead in one team may contrast with a less experienced manager in another. Performance reviews and one-on-ones are standard, and most managers prioritize professional growth.

Learning & Development

Learning and development are strengths. The company offers internal training, access to Esri Academy resources, technical workshops, and conference support. Employees often have opportunities to attend the annual user conference, present work, and participate in hackathons. New hires receive onboarding that introduces both product and domain knowledge. There is an expectation that you will continue to grow, and the tools and budget to do so are usually available.

Opportunities for Promotions

Opportunities for promotion exist but move at a steady pace. Because many teams have stable headcounts and long-tenured staff, upward mobility can require patience and initiative. Internal mobility across departments is encouraged, which helps if you want to shift into a different role or product line. If you are proactive about skill-building and visibility, you will increase your promotion chances.

Salary Ranges

Salaries are competitive for the industry and vary by role and geography. Entry-level GIS analysts and junior technical roles often start in the mid-$50k to mid-$70k range. Software engineers typically range from about $80k to $140k depending on experience and location, with senior engineers and specialists reaching $120k–$180k. Product managers and senior technical contributors align with market rates. Salary transparency varies by region, so it helps to benchmark against local market data.

Bonuses & Incentives

Bonuses and incentives are part of the compensation mix, though they vary by role. Sales and customer-facing positions commonly have commission or quota-driven incentives. Many salaried employees receive annual performance-based bonuses or merit increases. Because the company is privately held, equity options are not a universal offering; some employees may receive profit-sharing or special awards instead.

Health and Insurance Benefits

Health and insurance benefits are robust. Typical offerings include medical, dental, and vision plans, as well as HSA/FSA options, life and disability insurance, and wellness programs. The company provides competitive employer contributions and resources for mental health support. Overall, the benefits package is a strong part of total compensation.

Employee Engagement and Events

Employee engagement is lively. There are regular internal events, team offsites, volunteer days, and an active calendar around the annual user conference, which is a focal point for community and learning. Social groups and affinity networks help people connect across teams. These activities reinforce connection and a shared sense of mission.

Remote Work Support

Remote work support is solid and improving. Many roles are fully remote or hybrid, with teams using modern collaboration tools and clear remote norms. Some positions, particularly in field services or lab work, will require onsite presence. The company invests in remote infrastructure and flexibility, making working remotely practical for a large portion of employees.

Average Working Hours

Average working hours are around 40 per week. Predictable schedules are common, and overtime tends to cluster around deadlines, product launches, or events. Teams generally respect personal time and encourage realistic workloads.

Attrition Rate & Layoff History

Attrition is relatively low compared to industry averages, and layoffs are rare. The firm’s long relationships with customers and steady demand for GIS solutions contribute to workforce stability. When reorganizations occur, they are most often for strategic realignment rather than cost-reduction.

Overall Company Rating

Overall, Esri earns a strong recommendation for people who value meaningful technical work, stability, and a learning-oriented environment. You will find a supportive company culture, competitive compensation, and good benefits. If you prefer fast-moving startups or frequent rapid promotions, this may feel slower than desired. For most job seekers looking at working at Esri, the balance of mission, job security, and professional growth makes it a compelling choice.

Detailed Employee Ratings

4.3
Work-Life Balance
3.7
Compensation
4.3
Company Culture
4
Career Growth
4.7
Job Security

Filter Reviews

3 reviews found

Employee Reviews (3)

Read authentic experiences from current and former employees at Esri

4.0

Customer Success Engineer Review

Customer SuccessFull-timeRemote
August 30, 2025

What I liked

Remote-friendly culture, stable company with clear mission, good healthcare and solid onboarding resources for ArcGIS products. Leadership is approachable and supportive.

Areas for improvement

Documentation and internal knowledge are sometimes scattered across tools which makes some tasks slower; career ladders for individual contributors could be clearer.

4.0

Product Manager Review

Product ManagementFull-timeOn-site
July 22, 2025

What I liked

Meaningful product work — you can see how Esri's mapping tools help customers. Strong cross-functional teams and many opportunities to work directly with users and partners.

Areas for improvement

Compensation for product roles trails some competitors and promotions can take time. Near launches the hours ramp up and can be stressful.

5.0

Senior GIS Software Engineer Review

Product DevelopmentFull-timeHybrid
March 15, 2025

What I liked

Great benefits and a real focus on learning — lots of workshops on ArcGIS and cloud GIS. Managers are supportive, team collaboration is strong, and the hybrid schedule gives me the flexibility I need.

Areas for improvement

Occasional long sprints around major releases and some internal processes can be slow, but that's improving.