Eventbrite Employees Reviews, Feedback, Testimonials

Employee Testimonials

“I loved the energy — you felt connected to real experiences,” says a former event operations lead. Another engineer notes, “You will work on interesting problems and the team is passionate about the product.” A customer support rep shares, “There are days you will feel stretched, especially around big event weekends, but teammates are helpful and you learn fast.” These voices reflect a mix of pride in the product and the occasional stress that comes with a fast-moving company.

Company Culture

The company culture at Eventbrite tends to be mission-driven and event-centric. People genuinely care about helping creators and attendees have memorable experiences. You will find a collaborative vibe, with cross-functional teams working closely on product launches and platform reliability. At the same time, the culture can be performance-oriented; when goals are pressing, the atmosphere tightens and priorities shift quickly. Overall, those who thrive are adaptable, customer-focused, and enjoy a hands-on approach.

Work-Life Balance

Work-life balance at Eventbrite varies by role and season. Many employees report a healthy balance for most of the year, with flexibility to manage personal commitments. However, during ticket peaks, feature releases, or large industry events, hours can increase significantly. If you are buying into the product passion and occasional hustle, you will find ways to make it work. For people with strict 9-to-5 expectations, the ebb and flow may be challenging.

Job Security

Job security has improved since the early pandemic period but will depend on business performance and role. There have been high-profile reductions in the past tied to industry downturns, which affected many companies in the events space. The company has since focused on stabilizing operations and diversifying offerings. You should expect a standard level of corporate risk: stable in normal cycles, responsive to market shocks.

Leadership and Management

Leadership is generally praised for articulating a clear product vision and being customer-centric. There are moments where communication has been better, especially during rapid changes or restructuring. Executives are accessible in town halls and Q&A sessions, and they often try to explain the rationale behind major decisions. That said, some employees feel strategic pivots can come quickly and require rapid adaptation from teams.

Manager Reviews

Managers are frequently described as supportive and technically savvy, particularly in engineering and product teams. Many managers invest in career conversations and give constructive feedback. Experience varies across departments; some managers excel at delegation and mentorship, while others are more task-focused. Overall, you will often find managers who care about your development, but the quality of support is not uniform everywhere.

Learning & Development

Learning and development opportunities are available and encouraged. There are internal knowledge-sharing sessions, access to online courses, and mentorship programs. The company supports technical training and leadership development for high-potential employees. Growth is often self-driven: if you ask for resources and take initiative, you will get backing. Formal programs may be less extensive for non-technical tracks, but there is still room to learn on the job.

Opportunities for Promotions

Opportunities for promotions exist but are competitive. Advancement tends to favor those who deliver measurable impact and cross-team results. Technical career ladders are reasonably defined; product and engineering roles often have clearer promotion pathways. For support and operations roles, progression may require transitions into more strategic or managerial responsibilities. Patience and visibility are important.

Salary Ranges

Salaries vary by location, role, and experience. Approximate U.S. ranges:

• Software Engineer (mid): $120,000–$170,000
• Senior Engineer: $150,000–$220,000
• Product Manager: $110,000–$180,000
• Engineering Manager: $160,000–$250,000
• Sales (base): $60,000–$120,000 plus commission
• Customer Support: $45,000–$75,000

These figures are approximate and will change with market adjustments and local cost of living.

Bonuses & Incentives

Bonuses and incentives are role-dependent. Sales roles have clear commission structures and on-target earnings. Many salaried roles may receive discretionary performance bonuses or stock grants. Senior hires and leadership often get equity packages. There is a mix of cash and long-term incentives meant to align employees with company goals.

Health and Insurance Benefits

Standard comprehensive health benefits are offered, including medical, dental, and vision plans for U.S. employees. There are also mental health resources and employee assistance programs. Retirement savings options with company matching are available. Parental leave policies are competitive relative to the tech and events space. Coverage details and contribution levels vary by region and plan.

Employee Engagement and Events

Employee engagement is high around product milestones and community events. The company organizes regular all-hands meetings, team retreats (when feasible), hackathons, and social events tied to the events industry itself. Internal affinity groups foster inclusion and peer support. Engagement initiatives are designed to keep remote and in-office staff connected.

Remote Work Support

Remote work support is fairly strong. Many roles shifted to hybrid or remote-first models after the pandemic. The company provides home office stipends and tools for collaboration, and managers are generally accommodating about flexible schedules. Remote candidates are often considered, but certain roles tied to events or operations may require onsite presence.

Average Working Hours

Typical working hours hover around 40 per week, with flexibility for remote work. Expect occasional spikes to 50–60 hours during critical launches, event weekends, or incident responses. The workload rhythm is seasonal, tied closely to event calendars and product release schedules.

Attrition Rate & Layoff History

Attrition has fluctuated historically, with notable workforce reductions during the 2020 industry downturn. Since then, turnover has normalized, though some teams experience higher churn than others. The company has taken steps to build resilience, but hiring freezes or reductions remain possible in challenging economic conditions.

Overall Company Rating

Overall, this is a company for people who want to work on a mission-driven product in a collaborative, event-focused environment. You will find genuine passion, useful learning opportunities, and reasonable benefits, balanced against periodic intensity and the business-cycle risks common in the events industry. Rating: 3.9 out of 5 — solid for those who value impact and flexibility, but not ideal for those seeking absolute stability or a purely predictable 9-to-5 role.

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