Firstsource Solutions Employee Reviews, Feedback, Testimonials
About Firstsource Solutions
Firstsource Solutions is a global business process management and customer engagement provider headquartered in Mumbai, India. The company delivers customer management, collections, data analytics, and healthcare BPO services to clients across bankin...
Detailed Employee Ratings
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Employee Reviews (5)
Read authentic experiences from current and former employees at Firstsource Solutions
HR Manager Review
What I liked
Great work-life balance and supportive leadership. Plenty of growth opportunities.
Areas for improvement
Slow decision-making sometimes.
Customer Service Executive Review
What I liked
Supportive team, steady work.
Areas for improvement
Salary growth is slow.
Senior Software Engineer Review
What I liked
Challenging projects and modern stack. I learned a lot quickly and there are mentorship opportunities.
Areas for improvement
Process-heavy approvals can slow delivery.
Collections Executive Review
What I liked
Good training for new joiners.
Areas for improvement
Targets are aggressive and hours can be long. Management focuses a lot on numbers rather than well-being.
Operations Team Lead Review
What I liked
Decent colleagues.
Areas for improvement
Micromanagement and inconsistent targets. Low pay for the workload and unclear career path.
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