Front Employee Reviews, Feedback, Testimonials
About Front
Front is a customer communication platform headquartered in San Francisco that centralizes team inboxes, email, chat and social messages to help collaboration across sales, support and operations teams. The company’s core offering is a shared inbox w...
Detailed Employee Ratings
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Employee Reviews (2)
Read authentic experiences from current and former employees at Front
Customer Success Manager Review
What I liked
Front's inbox product is excellent and customers are generally very happy — that makes the day-to-day rewarding. Benefits and PTO are good, and colleagues are helpful. The onboarding and support playbooks make it easier to ramp.
Areas for improvement
Work spikes around product launches and integrations can be stressful. Hybrid office requirement felt inconsistent depending on the manager. There could be clearer paths for promotion in the support org.
Senior Software Engineer Review
What I liked
Strong engineering culture and great cross-functional collaboration. The product is user-focused and you get to ship features that customers notice. Mentorship is real, there are learning stipends, and the remote-first policy is flexible and well-supported.
Areas for improvement
Total compensation lags compared to big tech; sometimes priorities shift quickly which can cause crunch near launches. Career leveling could be clearer for senior ICs.
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