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GALAXY OFFICE AUTOMATION Employees Reviews, Feedback, Testimonials

Office Automation & EquipmentMumbai, India51-100 employees
4
2 reviews

About GALAXY OFFICE AUTOMATION

GALAXY OFFICE AUTOMATION is a provider in the office automation and managed print services industry, helping businesses streamline document workflows and workplace technology. The company supplies and supports multifunction printers, scanners, docume...

Detailed GALAXY OFFICE AUTOMATION employee reviews & experience

Employee Testimonials

People who work here tend to be straightforward and practical. You’ll hear things like, “teams are helpful and down-to-earth,” and “you can learn a lot if you ask.” Some employees say they enjoy the friendly deskside banter and hands-on problems, while others point out occasional process bottlenecks. Overall, staff describe the environment as steady and predictable — not flashy, but dependable. If you search for company culture at GALAXY OFFICE AUTOMATION online, you will find many testimonials praising the teamwork and the utility of day-to-day work.

Company Culture

The vibe is collaborative and service-oriented. There is a strong focus on meeting client needs and maintaining operational reliability. People are encouraged to pitch in across departments during busy periods. The company culture at GALAXY OFFICE AUTOMATION leans toward practical problem solving rather than creative experimentation. That suits people who like structure and visible impact from their work.

Work-Life Balance

You’ll find a reasonable balance here. Most teams keep a standard office schedule, and managers generally respect personal time. There are crunches around deadlines or major deployments, but they are usually short-lived. For many, work-life balance at GALAXY OFFICE AUTOMATION is a positive aspect — predictable hours and clear expectations help people plan their personal lives.

Job Security

Job security is stable. The company provides consistent services to a recurring client base, and that creates steady revenue streams. There have not been frequent large-scale layoffs in recent history. Employees will likely feel secure unless there are major market disruptions or technological shifts in the sector. For many roles, especially technical and client-facing positions, long-tenure employees are common.

Leadership and Management

Leadership is pragmatic and focused on operational efficiency. Senior leaders set clear targets and emphasize customer satisfaction. Communication from the top is functional: announcements and priorities are shared, though some employees wish for more transparent strategic updates. Management values performance and reliability and will reward consistent contributors.

Manager Reviews

Manager quality varies by team. Many managers are experienced, supportive, and focused on mentoring newcomers. A few managers are more process-driven and may be less hands-on about career conversations. Overall, employee-manager relationships tend to be respectful and professional. If you are joining, you will likely have a manager who cares about timely delivery and team cohesion.

Learning & Development

There are structured onboarding programs and periodic on-the-job training. The company invests in technical upskilling relevant to current operations, such as product troubleshooting, customer support tools, and workflow efficiencies. Formal training budgets exist but are modest; employees often supplement with self-directed learning or external courses. The environment is good for practical skill growth.

Opportunities for Promotions

Promotion paths are present but measured. Advancement is typically tied to demonstrated performance and tenure. There are opportunities to move from junior to senior technical roles, client-facing leader roles, and operational management. Rapid leaps are rare; promotions will usually require sustained contribution and visible impact on operations.

Salary Ranges

Salaries are competitive for the local market but not at the top end of the industry. Entry-level positions pay in line with similar service-oriented firms, while mid-level and senior roles offer incremental increases tied to experience and results. There is a clear pay structure, and compensation is regularly reviewed against performance.

Bonuses & Incentives

Bonuses are typically modest and often tied to company performance and individual targets. Incentive structures reward meeting operational goals, customer satisfaction scores, and project milestones. Employees will not expect large windfalls, but consistent performers can receive meaningful annual bonuses.

Health and Insurance Benefits

The company provides standard health coverage packages, including medical and basic dental plans. Insurance benefits are reliable and administered through established providers. There are options for additional coverages at employee expense. Overall, benefits meet general needs and are on par with similar employers.

Employee Engagement and Events

Engagement initiatives are practical and low-key: team lunches, quarterly town halls, and occasional offsites. Events focus on team building and recognition rather than elaborate celebrations. Employees appreciate the straightforward approach; events are meant to foster camaraderie without much fanfare.

Remote Work Support

Remote work policies are typically flexible for eligible roles, with a hybrid model available in many teams. The company supports remote work with standard tools, VPN access, and collaboration platforms. Some roles require on-site presence due to client interactions or equipment handling. If remote work is important to you, clarify expectations by role.

Average Working Hours

Standard working hours align with a typical 40-45 hour week. There are occasional overtime periods, especially during installations or client deadlines, but they are not constant. Employees generally report manageable schedules that allow personal time and routines.

Attrition Rate & Layoff History

Attrition rates are moderate and stable. Turnover is mostly voluntary and linked to career moves or relocation, rather than mass layoffs. Historical layoffs have been infrequent and usually tied to business restructuring events. Overall, the company has a steady workforce with an emphasis on retention.

Overall Company Rating

On balance, this company is solid for people who value reliability and clear, hands-on work. Leadership and teams are practical, pay and benefits are fair, and job security is reasonable. There are growth and learning opportunities, though promotions and large bonuses are measured. If you are looking for a steady place to grow your technical or client-facing career, working at GALAXY OFFICE AUTOMATION will likely be a good fit. My overall impression is a stable, mid-sized employer that delivers dependable work experiences without a lot of corporate flair.

Detailed Employee Ratings

3.5
Work-Life Balance
3.5
Compensation
4
Company Culture
3.5
Career Growth
4
Job Security

Filter Reviews

2 reviews found

Employee Reviews (2)

Read authentic experiences from current and former employees at GALAXY OFFICE AUTOMATION

4.0

Field Service Engineer Review

OperationsFull-timeHybrid
July 10, 2025

What I liked

Supportive manager, practical on-the-job learning.

Areas for improvement

Frequent travel can be tiring; incentive structure could be clearer.

4.0

HR Manager Review

Human ResourcesFull-timeOn-site
March 2, 2025

What I liked

Small company feel, quick decision making.

Areas for improvement

HR team was stretched thin; limited formal training programs. Compensation decent but not market-leading.