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Grand Hyatt Employee Reviews, Feedback, Testimonials

HospitalityChicago, IL, USA501-1,000 employees
4.3
4 reviews

About Grand Hyatt

Grand Hyatt is the luxury hotel brand within Hyatt Hotels Corporation, offering full-service hospitality across upscale city and resort locations worldwide. The brand specialises in premium accommodations, meeting and event facilities, branded restau...

Detailed Employee Ratings

3.8
Work-Life Balance
3.5
Compensation
4.3
Company Culture
4
Career Growth
4.3
Job Security

Ratings and highlights for Grand Hyatt are currently compiled with AI assistance from publicly available sources to give you an early picture. Worked here? Write the first verified review.

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4 reviews found

Employee Reviews (4)

Read authentic experiences from current and former employees at Grand Hyatt

4.0
Verified Anonymous

Housekeeping Supervisor Review

HousekeepingFull-timeOn-site
Sep 5, 2025

What I liked

Clear procedures, consistent guest standards, good teamwork among supervisors. Management listens when safety or supply issues are raised.

Areas for improvement

Wage growth is slower than expected and workload spikes during holidays. Some younger staff need more training which adds to supervisory duties.

4.0
Verified Anonymous

Sales Executive Review

Sales & MarketingFull-timeHybrid
Aug 1, 2025

What I liked

Professional sales training, supportive peers, good brand recognition helps close deals. Flexible scheduling for client meetings worked well.

Areas for improvement

Commission structure could be more transparent and promotion cycles are slow. At times targets feel aggressive during low season.

4.0
Verified Anonymous

Line Cook Review

Food & BeverageFull-timeOn-site
May 18, 2025

What I liked

Great kitchen team, consistent training, exposure to international banquet work. Managers are approachable and you learn new techniques fast.

Areas for improvement

Pay is average for the city and hours can be late during busy nights. Career path is there but competition is high.

5.0
Verified Anonymous

Front Office Manager Review

Front OfficeFull-timeOn-site
Feb 10, 2025

What I liked

Supportive leadership, structured training programs, strong focus on guest service. Good benefits and clear SOPs make daily work predictable and professional.

Areas for improvement

During large events shifts can be long and understaffed. Salary increments are steady but not very fast.

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