GTT Communications Employees Reviews, Feedback, Testimonials

Employee Testimonials

"I liked the fast pace and the global exposure — you learn quickly," says a former network engineer. "Teams were helpful when I joined, and you could find mentors if you asked." Another employee notes, "The compensation was fair for the role, and you get a lot of interesting projects." A sales rep mentions, "Commission structure kept me motivated, though hitting quotas could be stressful during slower quarters."

These voices capture the mixed but honest experience of working at GTT Communications: supportive peers, meaningful work, and moments of pressure. If you are considering working here, expect on-the-ground mentorship and busy days, but also chances to shine.

Company Culture

The company culture at GTT Communications leans toward performance and customer focus. People tend to be results-driven and pragmatic. Teams are often small and cross-functional, so collaboration is common and you will interact with colleagues across regions. There is an operational mindset — speed and responsiveness are valued — and that shapes daily routines. Diversity of roles and international customers means cultural variety across offices; some locations feel more relaxed, others more sales-oriented.

Work-Life Balance

Work-life balance at GTT Communications depends heavily on role and team. In engineering and operations, shifts and on-call responsibilities can push hours out of regular business times, so you may work evenings or weekends occasionally. Sales and account roles often require travel and end-of-quarter pushes. That said, many employees report being able to unplug when priorities are stable, and managers often accommodate personal needs when communicated early.

Job Security

Job security is moderate and tied closely to company performance and sector dynamics. There have been restructuring events in the industry, and this company is not immune. Employees in strategic or revenue-generating functions tend to have more stability. Those in redundant or cost-center roles may face higher risk during downturns. Overall, there is transparency around business challenges, but you should expect that changes can happen if market conditions worsen.

Leadership and Management

Leadership is focused on operational excellence and customer delivery. Senior leaders communicate strategic priorities periodically, and there is an emphasis on aligning teams to measurable goals. Decision-making can be centralized in some areas, which leads to quicker execution, but also less autonomy at times. Overall, executives show technical understanding of the business and aim for accountability, though some employees would like clearer long-term vision and more frequent communication.

Manager Reviews

Managers vary by team. Strong managers are praised for coaching, clear expectations, and advocating for their teams. They will push you to develop skills and support promotions when merited. Less effective managers are described as reactive and focused on short-term targets without providing broader career guidance. If you are considering a role, try to learn about the hiring manager early — manager quality greatly influences day-to-day life.

Learning & Development

The company offers on-the-job learning, technical training, and occasional formal courses. There are opportunities to work with diverse technologies and global clients, which accelerates growth. Structured professional development programs are less consistent across locations; much of the learning comes from hands-on experience and internal mentors. Employees who proactively seek training and cross-team projects will benefit most.

Opportunities for Promotions

Opportunities for promotions exist, especially for those in sales and technical track roles. Promotion cycles are linked to performance metrics and business needs. Career progression can be faster for high performers who hit targets and take on visible projects. However, constrained budgets or reorganizations may slow promotion timelines in some periods.

Salary Ranges

Salaries are competitive for the sector and geographic market. Entry-level technical roles typically start at industry median, while experienced engineers, network specialists, and sales leaders earn above median with commissions and bonuses. Pay transparency varies; you will often need to negotiate based on local market data. Compensation packages generally reflect experience, location, and role responsibility.

Bonuses & Incentives

Bonuses and incentives are more prominent in sales and customer-facing roles, where commission structures reward performance. Some corporate roles have annual bonus programs tied to company and individual goals. Bonus predictability can vary with market conditions, and payouts may be scaled when performance is mixed. High performers tend to receive meaningful incentive compensation.

Health and Insurance Benefits

Health and insurance benefits meet standard corporate expectations. Medical, dental, and vision plans are commonly offered, with variations by country and location. Mental health support and employee assistance programs may be available. Benefits packages are adequate for most needs, though the level of employer contribution and plan specifics will depend on regional policies.

Employee Engagement and Events

Employee engagement includes town halls, team meetings, and occasional social events. Global teams hold periodic virtual gatherings and some regions host in-person events when feasible. Engagement quality varies by office; some locations have active social calendars, while others focus more on work-related communications. Volunteer initiatives and charity drives occur intermittently.

Remote Work Support

Remote work support is present but depends on role and team. Many functions offer hybrid arrangements, and remote employees receive tools for collaboration. Network and engineering roles often require some onsite presence for hardware or shifts. Managers are generally accommodating for remote work when deliverables are clear. Remote onboarding can be effective but may require proactive outreach to build relationships.

Average Working Hours

Average working hours tend to be standard business hours with peak periods of overtime. Typical roles work around 40–45 hours per week, but operational roles, on-call duties, and sales cycles can push that higher. Expect occasional extended days during project launches or quarter-end activities.

Attrition Rate & Layoff History

Attrition rates have fluctuated with market conditions. There have been periods of layoffs and restructuring that affected certain departments. The company has also seen natural turnover tied to career moves and competitive offers. Management tends to communicate major changes, but unexpected reorganizations have occurred historically.

Overall Company Rating

Overall, this company provides a solid place to grow if you are motivated, adaptable, and enjoy a performance-oriented environment. Strengths include practical learning, global exposure, and competitive pay for key roles. Risks include variable job security during sector shifts and unevenness in manager experience across teams. If you are evaluating working at GTT Communications, weigh the role specifics and manager fit carefully — the right team can make your experience very positive. Overall rating: 3.5 out of 5.