Hays Business Solutions is a talent acquisition and workforce solutions provider specializing in recruitment process outsourcing, managed services, and contingent workforce management. As part of Hays, the global recruitment group headquartered in Lo...
"I joined as a junior recruiter and felt welcomed from day one. The team is friendly and you will get help when you need it." — Recruiter, 2 years.
"I love the flexibility here. Some weeks are intense, but managers trust you to manage your time." — Account Manager, 18 months.
"There are clear targets and regular feedback. You will be pushed, but that is part of growth." — Operations Associate, 3 years.
These voices reflect a range of experiences and make up the picture of working at Hays Business Solutions. People often highlight supportive colleagues and fast-paced days. Some say you will have to adapt quickly, but many also say you will learn a lot in a short time.
The company culture at Hays Business Solutions is pragmatic and goal-oriented. Teams are focused on outcomes, and there is an emphasis on collaboration rather than individual heroics. You will find cross-functional partnerships and regular knowledge-sharing sessions. Socially, teams organize informal catch-ups and celebrate wins, which helps create a grounded and friendly atmosphere.
There is an expectation to be proactive and take ownership. For someone who enjoys solving problems and likes measurable progress, the environment fits well. In short, company culture at Hays Business Solutions balances professionalism with an approachable, team-first vibe.
Work-life balance at Hays Business Solutions tends to be role-dependent. Sales and client-facing roles often have busier periods that stretch into evenings, while back-office and support functions are more predictable. The company does promote work-life balance initiatives like core hours and occasional remote days, and many employees say these measures help them manage personal commitments.
That said, you will experience peaks tied to client needs and quarter-end targets. Overall, employees report that the company is reasonable about workload and open to conversations when personal needs arise.
Job security is generally stable. The business model is service and client-driven, and demand cycles can affect short-term hiring. There is a clear process for performance reviews and role expectations, which contributes to predictable outcomes for most employees. There have been no widespread sudden layoffs reported recently; however, contract roles are more exposed to market fluctuations.
Leadership focuses on clear targets and measurable performance. Senior managers communicate priorities and set expectations for teams. There is a reasonable level of transparency around business goals and market challenges. Leadership is receptive to strategic feedback, and there are structured forums for upward communication.
Managers are coached to provide regular performance discussions and development plans. While some employees seek more visionary initiatives, the leadership approach is practical and execution-oriented.
Managers are generally described as approachable and results-driven. They provide clear KPIs and are active in day-to-day problem solving. Some managers are stronger at mentoring and career coaching than others, and this can vary by department. Performance feedback tends to be regular and constructive, with an emphasis on measurable improvement.
Learning and development resources are available and include in-house training, online courses, and mentorship opportunities. New hires participate in onboarding programs that cover systems and commercial processes. There is a reasonable budget for role-relevant upskilling, and employees are encouraged to pursue certifications that align with business needs.
Promotion opportunities exist and are correlated with performance and business growth. High performers frequently move from entry-level to senior consultant roles within 1–3 years. Managerial tracks are available, but internal competition is healthy. Career progression is clearer in client-facing and revenue-generating functions.
Salary ranges vary by role and location. As a general guide (USD, approximate):
Salaries are competitive within the industry and typically align with experience, regional norms, and individual performance metrics.
There is a structured bonus scheme for sales and client-facing teams, with commission-based incentives tied to placements and revenue targets. Non-sales roles may have performance bonuses tied to departmental goals. Bonus payouts are typically transparent and linked to clear KPIs, although exact amounts depend on individual and company performance.
Health benefits include standard medical and dental plans in markets where they are offered. Coverage levels vary by country and are generally in line with industry norms. Employees report reasonable employer contributions and accessible enrollment processes. Additional benefits may include wellbeing programs and employee assistance services.
Employee engagement activities include team-building events, quarterly town halls, and recognition programs. There are social activities such as team lunches and seasonal celebrations. Engagement initiatives aim to maintain morale and foster cross-team connections, and they are generally well-received.
Remote work support is available, with many roles offering a hybrid setup. The company provides equipment allowances in some locations and has policies that support remote collaboration. IT support and collaboration tools are robust, which makes working from home feasible for non-client-facing positions.
Average working hours trend around 37–42 hours per week for most roles. Client-facing or sales roles can require additional hours during peak periods. Flexible scheduling is often used to accommodate workload spikes.
Attrition is moderate and aligns with industry norms for recruitment and staffing firms. Turnover is higher in entry-level positions and decreases with seniority. There have been no recent large-scale layoffs; adjustments have been targeted and typically linked to specific market conditions or contract changes.
Overall, this company provides a solid environment for individuals who value performance-driven work, practical leadership, and clear development paths. Compensation and benefits are competitive, and there are real opportunities to grow. For those seeking a collaborative, goal-oriented workplace with reasonable flexibility, this company represents a strong option.
Read authentic experiences from current and former employees at Hays Business Solutions
Flexible hybrid policy, supportive manager and colleagues, regular training sessions. Hays Business Solutions gives good exposure to different industries and clear KPIs.
Salary hikes are slower than market averages and work can get intense during peak hiring seasons.
Competitive compensation and transparent promotion criteria in the analytics team. Interesting projects and access to modern data tools.
Long hours at times and remote working can feel isolating. Contract roles can feel less secure compared to permanent staff.
Good exposure to large client accounts and structured processes. Colleagues are helpful and the company has decent internal tools.
Communication from senior leadership could be better and there were limited promotion opportunities in my team which led me to leave.
