ICON plc Employee Reviews, Feedback, Testimonials
About ICON plc
ICON plc is a global provider of outsourced drug development and clinical research services, headquartered in Dublin, Ireland. The company delivers end-to-end solutions across clinical trials, regulatory strategy, data management, biostatistics and m...
Detailed Employee Ratings
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Employee Reviews (5)
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Clinical Research Associate Review
What I liked
Great training program, supportive managers, exposure to global clinical trials and SOP-driven processes. Flexible schedule most weeks and lots of learning opportunities.
Areas for improvement
Compensation could be more competitive with top pharma; peak study start-up periods are intense with longer hours.
Laboratory Technician Review
What I liked
Hands-on lab work, consistent processes and decent benefits. Good exposure to sample handling and assay SOPs.
Areas for improvement
Staffing levels can be low leading to unpredictable shifts; limited career progression within the local lab team.
Data Scientist Review
What I liked
Interesting data challenges, modern tooling (Python, AWS, ML pipelines), very flexible hours working remotely. Team is collaborative and mentorship is available.
Areas for improvement
Promotion path can be slow and pay bands are conservative compared to some tech firms. Internal mobility process could be clearer.
Project Manager Review
What I liked
Large global projects, good processes and PM tools, opportunity to work with experienced CRO leadership. Plenty of exposure to cross-functional stakeholders.
Areas for improvement
Bureaucracy can slow decisions at times; busy delivery phases require long hours. Culture varies between offices which can be frustrating.
HR Business Partner Review
What I liked
Diverse teams, strong learning resources, good HR tech and programs. Plenty of opportunity to partner with leaders on org design.
Areas for improvement
Company went through restructuring in 2024 which affected morale; pay freezes and unclear promotion timelines hurt retention.
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