Information Services Group (ISG) is a global technology research and advisory firm that supports clients with sourcing advisory, digital transformation guidance, benchmarking and managed governance services. Headquartered in Stamford, Connecticut, th...
“I like the variety of projects — you never feel bored,” says a mid-level consultant. “Teams are smart and collaborative, and you learn on the job,” adds an analyst. You will also hear a few common critiques in conversations: tight deadlines during busy seasons, and occasional inconsistency in project staffing. Overall, employees who enjoy problem-solving and client work tend to say that working at Information Services Group has been a strong career move.
If you are searching for “working at Information Services Group,” expect a mix of consulting hustle and research discipline. Folks appreciate mentoring from senior practitioners and the exposure to large enterprise clients. People who leave usually mention career progression or lifestyle changes rather than culture as the primary reason.
The company culture at Information Services Group leans toward professional, results-driven, and collaborative. Teams focus on delivering client value, but there is still room for curiosity and thought leadership. You’ll find a blend of young, energetic consultants and experienced advisory professionals. Communication tends to be direct and pragmatic.
There is an emphasis on intellectual rigor and data-backed recommendations. If you value a culture where quality of analysis matters and you can contribute ideas, you will likely fit in. For those looking for a relaxed, low-pressure office vibe, this may feel more structured than casual.
Work-life balance at Information Services Group varies by role and client demands. Project-based teams and client delivery roles will have busier periods, and you’ll sometimes put in long hours near deadlines. Many employees report that managers are understanding and will try to accommodate personal needs when given notice.
Remote days and flexible scheduling are commonly used to manage personal commitments. If you are evaluating work-life balance at Information Services Group, plan for ebb and flow: steady periods of manageable hours punctuated by intense delivery sprints.
Job security is generally solid, but it is tied to client demand and business cycles. The advisory and research sectors are influenced by economic swings and enterprise spending patterns, and there can be targeted restructuring when priorities shift. Many employees find stability over the long term if they maintain strong client relationships and deliver consistent results.
There is an expectation that employees will be adaptable as projects change. For individuals who cultivate cross-functional skills and build internal visibility, job security improves.
Leadership tends to be experienced and industry-focused. Leaders are often former practitioners who understand the technical and commercial sides of client engagements. Decision making can be pragmatic, prioritizing client outcomes and operational efficiency.
Managers balance commercial targets with service quality. There is some variability between offices and teams in terms of management style; some leaders are hands-on and coaching-oriented, while others focus on outcomes and delegate heavily.
Managers are frequently praised for being approachable and for providing on-the-job learning. Many employees say their direct managers invest time in career conversations and feedback. Criticisms that surface typically relate to resourcing decisions — for example, when team workload exceeds capacity due to competing project demands.
If you value regular feedback and mentorship, you will likely find managers who align with that preference. If you prefer a very structured promotion path, some teams can feel ad hoc.
Learning and development are strong points. There are formal training programs, internal knowledge bases, and opportunities to attend industry conferences or pursue certifications. New hires often undergo structured onboarding, and there is peer learning through project work.
Employees who actively seek out learning opportunities do well. The company supports development, but you will need to drive your own growth by asking for stretch assignments and visibility.
Promotion opportunities exist and are typically merit-based. Career paths can be clear within consulting tracks, but timing depends on billable performance, client impact, and demonstrated leadership. High performers can move up relatively quickly, but progression is competitive.
Those who network internally and take on client-facing responsibility tend to accelerate their promotions.
Salaries are competitive for the advisory and research market. Typical ranges (approximate and U.S.-based) are: entry-level analyst $60,000–$80,000, consultant/associate $80,000–$110,000, manager/senior consultant $110,000–$150,000, director $150,000–$220,000. Executive and specialized roles may command higher compensation.
Compensation varies by geography, experience, and business unit. Total rewards include base pay plus variable components.
Bonuses and incentives are part of the compensation package, tied to individual performance, team results, and sometimes firm performance. High billability and client retention improve bonus potential. Incentive structures differ by role and region, and exceptional performers can receive meaningful additional compensation.
Health and insurance benefits are standard for the industry. Employees report that medical, dental, and vision coverage are offered along with retirement savings plans (such as 401(k) matching in some regions). There are typically wellness programs and employee assistance resources. Benefits packages will vary by country and employment level.
There are regular engagement activities: town halls, team offsites, knowledge-sharing sessions, and regional social events. Networking and internal communities (by practice or shared interest) help build connections. Engagement tends to be stronger in client-focused teams that prioritize in-person collaboration.
Remote work support is available and often flexible. Many roles operate in a hybrid model, combining client-facing days with remote work. Technology and collaboration tools are in place to support distributed teams. If remote-first work is a strict requirement, check the specific team’s stance before accepting an offer.
Average working hours are about 40–45 per week during steady periods, with spikes to 50–60 hours during busy project phases. Hours are project-dependent and more intense when delivering to tight client timelines.
Attrition is moderate and typical of consulting firms: some turnover as people move for promotion or different career paths. There have been periodic targeted restructurings in response to market conditions. The firm is not widely known for indiscriminate mass layoffs, but employees should be prepared for occasional role adjustments tied to business priorities.
Overall, this is a reputable place to build consulting and advisory skills. The company culture at Information Services Group offers intellectual challenge, decent benefits, and opportunities to work with large clients. If you are motivated, adaptable, and enjoy client work, you will likely find it rewarding. Consider work-life cycles and promotion competitiveness when deciding if this is the right fit for your career stage.
Read authentic experiences from current and former employees at Information Services Group
Supportive manager, great mentorship and consistent client exposure. Plenty of training programs for career growth.
Client timelines can create unpredictable hours. Salary growth is slower than industry peers.
Good remote setup and supportive team. Hands-on work with large datasets and automation tools.
Promotion cycles are slow, and performance feedback can be inconsistent at times.
Collaborative teams, strong brand presence in the market. Interesting client briefs and travel opportunities.
Middle management can be slow to act. Sometimes workload spikes around delivery windows.
