InsuranceDekho is an Indian insurance technology platform that simplifies buying and comparing insurance products across motor, health, life and business lines. The company operates a digital marketplace and advisory network that enables customers to...
“I joined as a customer service rep and stayed for three years — the learning curve was steep but fun. You will get real exposure to the insurance ecosystem.”
“Teams are friendly and you’ll feel supported on the day-to-day. Managers care about results but they are human too.”
“As a developer, I appreciated the chance to work on product features end-to-end. The pace can be quick, but you learn fast.”
These snippets reflect a common thread: people who enjoy working at InsuranceDekho often highlight growth opportunities, a collaborative vibe, and hands-on work. Employees tend to be candid about pressure points — tight deadlines and occasional sprint overload — but many say the trade-off is worth it for the experience.
The company culture at InsuranceDekho balances customer focus with performance orientation. It is fairly open and merit-driven, with cross-functional collaboration between product, sales, and operations. If you search for company culture at InsuranceDekho, you will find recurring notes about a pragmatic and execution-led environment where decisions are data-driven and customer problems guide priorities. Cultural strengths include a strong sense of purpose around simplifying insurance and active knowledge-sharing forums. Areas for improvement mentioned by staff include standardizing processes and reducing siloed communication between some teams.
Work-life balance at InsuranceDekho varies by role. Sales and operations often have tighter schedules and periodic spikes, while engineering and product teams report more predictable cycles. Many employees appreciate hybrid models and flexible start times, so work-life balance at InsuranceDekho is better than many fast-growing startups. That said, during launches or quarterly pushes you will sometimes need to put in extra hours. Overall, the company is responsive to reasonable requests for flexibility and remote days.
Job security is moderately stable. The company has demonstrated steady growth that supports ongoing hiring and role continuity. There may be periodic restructuring aligned with strategic shifts or efficiency drives; employees should expect performance-based evaluations. The company will typically offer notice periods and options for internal redeployment where feasible. Candidates who maintain strong performance and adapt to evolving priorities will find stable employment prospects.
Leadership is generally described as accessible and growth-oriented. Senior leaders articulate a clear vision centered on customer acquisition and product-led expansion, and they communicate priorities through regular updates. Management emphasizes measurable outcomes and expects managers to support team members in meeting targets. The leadership will often solicit feedback through town halls and Q&A sessions; however, execution follow-through on some suggestions can be uneven across departments.
Managers are generally rated positively for being hands-on and mentor-like, especially in product and engineering. Good managers provide clear goals, timely feedback, and career coaching. Less effective managers tend to be the ones stretched thin by operational demands, leading to inconsistent communication and slower decision-making. Overall, manager quality will vary by team, but there is an organizational push to improve managerial capability through training and peer reviews.
The company invests in learning and development through internal workshops, product training, and access to online learning platforms. New hires benefit from structured onboarding, and there are regular knowledge-sharing sessions across teams. Technical staff will find opportunities for upskilling in modern stacks used by the company. There is room to expand formal mentoring and long-term career planning, but the current L&D offerings will support day-to-day skill growth.
Promotions are available and typically tied to performance metrics and demonstrated impact. Fast performers can expect visible progression in 12–24 months, while others may experience a more measured path. There is internal mobility across functions for those who demonstrate adaptability and initiative. Transparency around promotion criteria will vary by manager, so it will help to have regular career discussions and documented goals.
Salary ranges are market-competitive for most roles and are regionally benchmarked. Approximate ranges (INR, annual) observed in the market:
Bonuses and incentives are part of the remuneration mix, especially for sales and revenue-facing roles. Annual performance bonuses are common and tied to individual and company targets. There are spot awards for exceptional contributions and referral bonuses to encourage hiring. Sales teams will find aggressive variable pay structures for high performers.
Health benefits are standard and include group health insurance for employees and dependents. The company will typically offer medical coverage, life insurance, and accidental coverage. Some roles receive additional wellness benefits or allowances. Coverage details may vary by employment level and are often reviewed annually.
Employee engagement includes town halls, team outings, hackathons, and festival celebrations. The company organizes learning days and social events designed to build camaraderie. Engagement activities are frequent during good business cycles and may be scaled down during leaner periods. Participation is generally high, and events are seen as a positive way to connect across teams.
Remote work support is available through hybrid models, flexible work-from-home days, and necessary equipment provisions such as laptops and VPN access. The company will support remote collaboration tools and expects teams to maintain communication norms. Fully remote roles may be less common, but hybrid arrangements are widely accepted.
Typical working hours are around 9–10 hours per day, inclusive of breaks, depending on role and deadlines. Core overlap hours are usually expected for collaboration. During product releases or campaign periods, hours may extend. The company will monitor workloads to avoid long-term burnout.
Attrition is moderate, reflecting industry norms for growing tech-enabled companies. There have been occasional rounds of restructuring aimed at efficiency, but widespread layoffs are not a regular pattern. The company will generally prioritize internal redeployment and severance practices aligned with regulations when reductions occur.
Overall rating: 4.0 / 5.0. InsuranceDekho offers a solid environment for people who want hands-on experience in the insurance-tech space. You will find supportive teams, opportunities for growth, and competitive compensation. Improvements could be made around process standardization, managerial consistency, and clearer promotion pathways. For job seekers interested in joining a mission-driven, execution-focused company, working at InsuranceDekho is worth considering.
Read authentic experiences from current and former employees at InsuranceDekho
Supportive leadership, strong product roadmap and lots of autonomy in decision making.
Sometimes slow decision cycles between stakeholders.
Interesting projects, good mentorship from senior devs.
Pay increments are modest; remote onboarding could be better. Meetings sometimes spill over core hours.
Good team energy, clear processes, incentives for target achievers.
High attrition on the floor and occasional long shifts during launches.
