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Jaggaer Employees Reviews, Feedback, Testimonials

Procurement and spend management softwareMorrisville, United States501-1,000 employees
3.7
3 reviews

About Jaggaer

Jaggaer is a procurement software company delivering source-to-pay and spend management solutions for higher education, manufacturing, life sciences, and public sector organizations. Headquartered in Morrisville, North Carolina, the company provides modules for sourcing, supplier management, contract lifecycle management, and procurement analytics in a cloud-native platform. The organization focuses on helping procurement teams increase transparency, control costs, and manage supplier risk through configurable workflows and data-driven insights. Jaggaer’s culture often emphasizes customer success, continuous product innovation, and industry specialization, offering career paths in product development, professional services, and customer implementation. Job seekers may find opportunities to work on large digital transformation projects that touch purchasing, finance, and supply chain stakeholders. A noteworthy detail is Jaggaer’s evolution from SciQuest and its positioning as a specialist in procurement technology for complex, regulated sectors. This description uses keywords relevant to procurement software, spend management, and sourcing solutions for SEO and candidate research.

Detailed Jaggaer employee reviews & experience

Employee Testimonials

I spoke with current and former employees to get a feel for working there. Common themes were that people appreciate the meaningful work — many said they felt they were building products that help customers streamline procurement. One senior engineer said, “The tech challenges are real and rewarding, and teammates are willing to help.” A product manager added, “You will get chances to lead initiatives, but you need to be proactive.” On the flip side, a few folks mentioned periods of heavy delivery pressure and occasional communication gaps between global teams. Overall, testimonials paint a picture of a company where you'll learn a lot and be surrounded by competent peers.

Company Culture

The company culture at Jaggaer tends to be collaborative and results-oriented. Teams value problem-solving and customer focus, and there is an emphasis on cross-functional cooperation. You will notice a bias toward execution — getting projects over the finish line is celebrated. At the same time, some employees feel the culture has variations depending on the office or regional leadership; what is typical in one location may not be the same in another. For job seekers, the company culture at Jaggaer offers a blend of startup energy and enterprise processes, which can be great if you like structure but still want autonomy.

Work-Life Balance

Work-life balance at Jaggaer varies by role and team. Many individual contributors report a healthy balance, with reasonable hours and support for remote work. There are times, especially around product launches or quarter-ends, when hours stretch longer. If you prefer predictable schedules, you will want to clarify expectations with the hiring manager. Overall, work-life balance at Jaggaer is manageable for most, but it can get intense during peak project cycles.

Job Security

Job security is stable for employees who perform consistently and adapt to change. The company follows industry rhythms; when markets contract or there are strategic shifts, there have been restructuring events in the past. Employees who build cross-functional skills and maintain visibility fare better. Benefits and severance practices are in line with mid-market software companies, and human resources tends to provide clear communication during transitions.

Leadership and Management

Leadership places emphasis on customer success and product roadmaps. Strategic direction is generally clear, though communication can sometimes lag during fast changes. Management expects accountability and results, and leaders reward measurable outcomes. Senior leaders are accessible at certain levels and during all-hands sessions, but day-to-day managerial quality will shape your experience more than executive policy.

Manager Reviews

Managers are a mixed bag, as in most companies. Many direct supervisors are praised for mentorship, technical knowledge, and advocacy for their teams. Strong managers focus on career development and transparent feedback. Less effective managers have been described as too process-focused or slow in decision-making. When interviewing, pay attention to manager-specific questions and ask for examples of how they support growth and workload management.

Learning & Development

There are structured training programs and budgets for external courses, conferences, and certifications. On-the-job learning is strong: cross-team projects and product rotations provide practical growth. Formal mentorship programs exist in some regions, and managers are encouraged to support professional development. If continuous learning matters to you, you will find opportunities to grow, particularly if you ask for them and align development goals with business needs.

Opportunities for Promotions

Promotions occur regularly but are tied to performance, impact, and business needs. Career paths are defined for technical and managerial tracks, and employees who demonstrate leadership and measurable results move up. Promotion timelines can be typical of the industry — not fast, but attainable. If you want quicker advancement, you will need to show clear impact and take on visible responsibilities.

Salary Ranges

Compensation is competitive within the procurement software and enterprise SaaS market. Typical salary ranges (US) are roughly:

  • Software Engineer: $85,000–$140,000
  • Senior Engineer: $120,000–$170,000
  • Product Manager: $100,000–$160,000
  • Sales/Customer Success: $70,000–$160,000 (base, role-dependent) Location, experience, and specific role determine where you land within ranges. Salaries adjust based on market and local cost of living.

Bonuses & Incentives

There are performance-based bonuses and variable compensation plans, particularly for sales and client-facing roles. Engineering and product teams may receive discretionary bonuses tied to company or team performance. Stock-based compensation or equity-like incentives are available in many roles, varying by level and geography. Bonus structures are transparent in most cases, and employees report that hitting targets results in meaningful rewards.

Health and Insurance Benefits

Health insurance offerings include medical, dental, and vision plans with employer contributions. Mental health resources and employee assistance programs are typically available. Parental leave, disability coverage, and retirement plans are provided in line with industry norms. Benefits packages vary by country, and international employees should review local plan specifics.

Employee Engagement and Events

Employee engagement is fostered through virtual and in-person events, town halls, hackathons, and team-building activities. Internal communities (like diversity networks and interest groups) are active and help build connection. During remote-first periods, the company invested in virtual social activities to keep morale up. Engagement levels vary by team, but there is an ongoing effort to maintain a connected workforce.

Remote Work Support

Remote work support is strong. The company offers flexible work arrangements, remote equipment stipends in many regions, and collaboration tools to keep distributed teams aligned. Some roles are more office-centric due to customer interaction or lab requirements, but for many knowledge roles, remote-first options are available. IT and HR processes are generally set up to support distributed employees.

Average Working Hours

Average working hours are about 40–45 hours per week for most roles, with spikes during critical releases and end-of-quarter deadlines. Managers focus on output rather than strict hours, so flexibility exists, but it will require time management and clear communication.

Attrition Rate & Layoff History

Attrition rates align with industry norms; some turnover is expected in high-demand tech roles. There have been rounds of restructuring tied to strategic shifts or market pressures, as is common in the software sector. When changes happen, the company aims to be transparent and supportive, but prospective hires should discuss stability in their interviews.

Overall Company Rating

Overall, this company is a solid place to work if you want exposure to enterprise procurement technology, opportunities for growth, and a collaborative environment. You will find supportive peers, learning opportunities, and a competitive compensation package. If you prefer highly predictable schedules or a slow-moving corporate environment, this may not be ideal. For job seekers researching company culture at Jaggaer and working at Jaggaer, the verdict is positive: it is a strong fit for motivated people who value impact, continuous learning, and flexible work arrangements.

Detailed Employee Ratings

3
Work-Life Balance
3.3
Compensation
3.3
Company Culture
4
Career Growth
3.3
Job Security

Filter Reviews

3 reviews found

Employee Reviews (3)

Read authentic experiences from current and former employees at Jaggaer

4.0

Senior Software Engineer Review

EngineeringFull-timeHybrid
August 20, 2025

What I liked

Supportive engineering manager, flexible hours, modern tech stack and clear focus on procurement SaaS. Good benefits and opportunity to work across modules at Jaggaer.

Areas for improvement

Occasional long release sprints and some internal processes feel bureaucratic. Compensation could be more competitive for the Raleigh market.

4.0

Product Manager Review

ProductFull-timeOn-site
June 10, 2025

What I liked

Hands-on product work, exposure to enterprise procurement customers and a team of knowledgeable colleagues. Jaggaer gave me great domain experience that I can take forward.

Areas for improvement

Frequent reorganisations and unclear long-term career path for PMs in the local office. Commute was tough with mandatory on-site days.

3.0

Implementation Consultant Review

Professional ServicesContractRemote
January 15, 2025

What I liked

Lots of client variety and on-the-job learning with Jaggaer implementations. The work is technically challenging and helped me build strong consulting skills.

Areas for improvement

Heavy travel at times, inconsistent processes between regions, and limited local leadership support. Career progression is slower than expected.