Just Eat Takeaway Employees Reviews, Feedback, Testimonials

Employee Testimonials

“I liked the fast pace and the clear goals — you will know when the quarter matters,” says a former city operations coordinator. Another employee in product design adds, “You will be given ownership quickly and your work will be visible across the business.” Delivery partners and gig workers often report flexibility as a major plus: “I can choose hours that suit me and pick busy slots to earn more.”

Not every story is glowing. Some customer support staff mention high volumes during peak seasons: “You will be busy and the systems sometimes feel stretched.” Several corporate hires point out that communication between international teams can be uneven: “You will sometimes repeat tasks because teams are not aligned.”

These candid voices give a balanced snapshot of what working at Just Eat Takeaway feels like day to day.

Company Culture

The company culture at Just Eat Takeaway is fast-moving and performance-driven. There is an emphasis on measurable results, innovation in delivery and food tech, and cross-border collaboration. Many people enjoy a start-up energy inside a large organization — there are areas where experimentation is encouraged and others where processes are tightly controlled.

You will notice pockets of camaraderie, especially in city teams and tech squads, where people celebrate launches and delivery milestones. At the same time, some employees feel the culture can be siloed across countries, so building relationships proactively helps. If you are motivated by impact and speed, the company culture at Just Eat Takeaway will likely suit you.

Work-Life Balance

Work-life balance at Just Eat Takeaway is generally good for many roles, particularly in operations and for delivery partners who control their schedules. Corporate roles tend to follow standard office hours with occasional spikes around launches and quarter ends, so you will have predictable rhythms most of the time.

That said, some teams — especially product, growth, and marketplace operations — experience intense periods where extra hours are common. People who value autonomy and flexible scheduling report they are able to manage family and personal commitments well. If work-life balance is a top priority, discuss expectations early in the interview.

Job Security

There is moderate job security across the business. There will be occasional reorganizations, particularly after mergers or strategic pivots. Contract and gig roles are inherently less secure, as they are linked to demand patterns and seasonal needs.

Permanent corporate positions will typically have clearer protection, but employees should be prepared for changes tied to cost efficiency programs or market-driven restructuring. Long-term stability will depend on the function and geographic market.

Leadership and Management

Leadership is focused on growth, efficiency, and expanding the delivery marketplace. Executives will often communicate strategic priorities and financial targets. There will be clear expectations on performance and delivery.

Management style varies by region. Some senior leaders are visible, data-driven, and approachable. Others can be more directive when fast decisions are required. Overall, the company will reward results and operational excellence.

Manager Reviews

Managers are generally results-oriented and will push teams to meet targets. Many will provide autonomy and meaningful feedback; a number of employees report regular one-on-ones and career conversations. There will be inconsistencies: some managers will micromanage or focus narrowly on metrics rather than development. When evaluating an opportunity, candidates should seek clarity on the immediate manager and team culture.

Learning & Development

There are structured learning programs, internal workshops, and access to online courses. Technical teams will find opportunities for skills growth through peer learning, code reviews, and hackweeks. Commercial and operations staff will see focused training on tools and processes.

There will be budget for external training in many functions, but access may vary by seniority and location. Mentorship and on-the-job learning are commonly cited as the most effective development channels.

Opportunities for Promotions

Promotion opportunities exist and will be merit-based. High performers will move up faster, especially in growth, sales, and tech roles. Promotion timelines will vary by function and geography; some people report rapid progression, while others note that promotions can be slower in large corporate teams due to limited headcount.

Salary Ranges

Salaries vary widely depending on location and role. Typical ranges (approximate):

• Delivery partners: pay-per-delivery or hourly, variable by market.
• Customer support / operations: €20,000–€40,000 / £18,000–£35,000.
• Mid-level tech roles: €45,000–€90,000 / £40,000–£85,000.
• Senior engineering/product roles: €90,000–€160,000+ / £80,000–£150,000+.
• Management and executive: market-competitive, often with equity or long-term incentives.

These are indicative ranges and will depend on country, experience, and local market conditions.

Bonuses & Incentives

There will be performance-based bonuses for many corporate roles, often tied to individual and company KPIs. Sales and account teams will have commission structures. Delivery partners earn incentives and surge pay during busy periods. Senior staff may receive stock awards or long-term incentive plans.

Health and Insurance Benefits

The company will typically offer standard health benefits in markets where this is common, including private medical insurance, dental coverage, and employee assistance programs. Mental health support and wellbeing resources are often available. Benefits vary by country and employment contract.

Employee Engagement and Events

Employee engagement includes team social events, town halls, hackathons, charity drives, and recognition programs. There will be regular company-wide updates and local events that build connection across teams. Social culture can be strong in city hubs where colleagues meet regularly.

Remote Work Support

Remote work policies are flexible and will depend on the role. Many corporate positions offer hybrid arrangements or fully remote options in certain markets. The company will support remote collaboration with tools, stipends for home office setup in some locations, and regular virtual events to keep distributed teams connected.

Average Working Hours

Typical full-time hours will align with standard local norms (around 37–40 hours per week). There will be fluctuations during peak times and launches where longer hours are expected. Delivery partners will have highly variable hours based on their chosen schedule.

Attrition Rate & Layoff History

Attrition is moderate and will be higher in gig/seasonal roles. There will have been periodic layoffs and restructuring tied to mergers, market shifts, and cost optimization efforts. Prospective employees should ask about recent turnover in their specific team during interviews.

Overall Company Rating

Overall, this is a solid employer for people who enjoy a fast-paced, impact-driven environment. There will be clear opportunities for career growth in product, tech, and operations, with competitive pay and typical corporate benefits. There will also be variability in job security, management quality, and regional policies. For candidates focused on innovation, marketplace scale, and operational excellence, working at Just Eat Takeaway is worth strong consideration.