Khazana Jewellery is a leading Indian jewellery retailer operating in the consumer retail and luxury goods industry, best known for its wide range of gold, diamond, and precious gemstone collections. Headquartered in Hyderabad, the company combines t...
“I joined as a sales associate and learned more about gold and customer service than I expected. You’ll get hands-on experience fast.”
“Management trusts you to run the shop floor, but they also expect targets. If you like a fast pace, you’ll enjoy it.”
“Corporate teams are more structured—there are clearer processes and fewer surprises. The store life is lively but can be tiring.”
These are typical voices you will hear from people working at Khazana Jewellery. Testimonials tend to highlight practical learning, friendly coworkers, and the daily buzz of retail. You will also find remarks about target pressure and weekend-heavy schedules, which is normal in jewellery retail.
The company culture at Khazana Jewellery blends traditional retail values with a growing professional outlook. There is a strong customer-first mindset, and you will see emphasis on trust, craftsmanship, and brand reputation in daily work. In stores, culture is team-oriented and service-focused; in corporate roles, it is more process-driven and results-oriented. Overall, the company culture at Khazana Jewellery rewards diligence, punctuality, and relationship-building.
Work-life balance at Khazana Jewellery varies by role. Store staff should expect weekend shifts and festival rushes; you may be required to work longer hours during peak seasons. Corporate and support functions enjoy more predictable hours and occasional hybrid options. If you value clear separation of work and personal time, plan for some trade-offs in store roles, but know that teams often try to rotate shifts to keep things fair.
Job security is moderate to good. The brand is well-established with consistent customer demand, which stabilizes employment. Store performance and sales targets influence retention more strongly than corporate roles. There are seasonal fluctuations around festivals that can affect temporary hiring, but permanent roles generally have steady demand.
Senior leadership is focused on expansion and maintaining market presence. There is a clear emphasis on sales growth, operational discipline, and brand consistency. Middle management tends to be task-oriented and measured; they set clear KPIs and monitor store performance closely. Communication from the top is professional, and strategic goals are often translated into actionable targets at regional and store levels.
Managers are generally seen as hands-on and target-driven. Many employees appreciate managers who mentor and offer on-the-job training; others report that some managers can be strict about numbers and processes. Overall, managers are accessible and involved in daily operations, with better reviews for those who balance performance expectations with empathy.
Training is a strong point, especially for new hires. The company offers product knowledge sessions, sales technique workshops, and periodic refresher courses. On-the-job training is common, and some corporate functions have structured learning paths. There is room for improving e-learning coverage and formal leadership development tracks for mid-level staff.
Promotional paths exist and are often tied to performance in sales and execution. Store-level employees can move up to supervisor, store manager, and district roles. Corporate employees can shift horizontally into specialized functions or climb the ladder within departments. Promotions are merit-based but competitive; consistent high performance and strong relationship-building help.
Salaries vary by role and location. Approximate ranges:
These are indicative and depend on city, experience, and whether the role is field- or office-based.
Incentives are a core part of compensation for retail roles. Sales commissions, monthly targets, and festival incentives are frequent. Corporate bonuses are performance-linked and usually paid annually or bi-annually. Top performers can earn meaningful variable pay in addition to their base salary.
The company typically provides statutory benefits such as Provident Fund and group medical insurance for eligible employees. Larger, permanent employees often receive better coverage, including annual health checks and family floater options. Benefits may differ between locations and roles, so verification during onboarding is recommended.
Employee engagement includes anniversary celebrations, Diwali and festival events, sales kickoff meetings, and team outings. Stores often celebrate local festivals with incentives and awards. Engagement is lively at the store level and more structured in corporate settings.
Remote work support is limited for store roles due to the face-to-face nature of retail. Corporate teams may have hybrid or remote flexibility depending on role and seniority. Technology support is adequate for office staff, but remote policies are not uniformly applied across all functions.
Average working hours differ by position. Store staff typically work 8–10 hour shifts with rotational weekends; hours increase during festival seasons. Corporate roles usually follow a 9 AM–6 PM pattern with occasional extended hours to meet deadlines.
Attrition is moderate, particularly at the store level where turnover is common in retail industries. There have been no widely reported mass layoffs; when restructuring occurs, it is often limited and role-specific. Seasonal hiring and turnover are expected during peak demand cycles.
Overall, Khazana Jewellery is a solid employer in the jewellery retail sector. It offers hands-on learning, steady job prospects, and performance-linked rewards. There will be trade-offs if you value strict work-life boundaries, especially in store roles. For those interested in customer-facing retail with growth potential, Khazana Jewellery can be a rewarding place to work. If you prioritize structured remote work or very high base pay in the entry-level spectrum, you may find some limitations. Overall rating: 3.8/5.
Read authentic experiences from current and former employees at Khazana Jewellery
Good brand reputation, stable processes and exposure to retail finance operations over multiple stores. Learned a lot about inventory accounting and GST compliance.
Slow decision making from senior management. Salary increments are conservative and promotions take time.
Supportive manager, clear targets and good on-the-job training.
Long hours during festival season; commission structure could be more transparent.
