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Kofax Employees Reviews, Feedback, Testimonials

Intelligent automation and document captureIrvine, United States501-1,000 employees
3.5
2 reviews

About Kofax

Kofax is a software company specializing in intelligent automation, document capture, process orchestration and robotic process automation (RPA). The company serves enterprise customers across finance, insurance, healthcare and government with products that digitize paper workflows, extract data, and speed approvals. Headquartered in Irvine, California, Kofax combines capture, cognitive capture and digital workflow tools to reduce manual tasks and improve compliance. Employees cite a tech-focused culture that prioritizes continuous learning, certifications and cross-functional collaboration, making it a strong fit for professionals who want to grow in automation and analytics. Kofax is recognized for its scalable platform and integrations with major ERP and CRM systems, which helps customers accelerate digital transformation programs. Career paths often include roles in product engineering, professional services and customer success, with opportunities for remote and global project work. A notable detail: the company has a long history of innovation in capture and workflow technologies that many industry buyers reference when evaluating automation vendors. Overall, Kofax balances enterprise-grade capability with an engineering-led workplace that appeals to technologists and process improvement specialists.

Detailed Kofax employee reviews & experience

Employee Testimonials

"I like the product focus and smart people I work with — you can learn a lot quickly," says a senior engineer. Another teammate notes, "there are days when deadlines are intense, but the team pulls together and you do feel supported." A sales rep mentions, "commission shapes a lot of the pressure, but the compensation can be very rewarding if you hit your numbers."

These voices reflect a mix of pride and realism that you will often hear when asking people about working at Kofax. Folks tend to praise the technology and the collaborative teams, and they also call out occasional growing pains as the company scales and shifts priorities.

Company Culture

The company culture at Kofax is generally product-driven and customer-focused. Teams are oriented toward solving automation problems and shipping features that matter. There is a pragmatic, engineering-first vibe in many product groups, while commercial teams emphasize results and relationship-building.

You will find pockets of very strong camaraderie and places where innovation is encouraged. At the same time, the culture can feel fast-paced and changeable during strategic shifts. Overall, company culture at Kofax tends to reward initiative, technical competence, and a willingness to adapt.

Work-Life Balance

Work-life balance at Kofax varies by role and team. Engineering and product roles often allow for flexible schedules and remote days, which helps maintain balance. In customer-facing roles and during release cycles, you will sometimes work longer hours and be available across different time zones.

Many employees say that managers are understanding about personal time, and that policies support flexible work. If balance is a top priority for you, it helps to ask specific teams about expectations during interviews.

Job Security

Job security at Kofax is generally stable for employees in core product and customer-facing roles that directly impact revenue. There is, however, exposure to market cycles and strategic restructuring. Employees should expect that role stability will be influenced by company priorities and market demand for automation products.

It is advisable to keep skills current and maintain strong cross-functional relationships to increase resilience within the organization.

Leadership and Management

Leadership at Kofax places emphasis on growth, product roadmaps, and customer outcomes. Executives articulate strategic priorities, though communication clarity can vary across business units. Senior leaders are often seen as technically competent and focused on scaling the company, but there are occasional critiques about the speed of change and alignment between groups.

Managers are expected to translate high-level strategy into operational goals and to provide direction while enabling teams to execute.

Manager Reviews

Manager quality across the company is a common differentiator. Many managers are praised for mentoring, career coaching, and removing blockers. There are also instances where managers are described as more task-oriented or conservative with delegation. Feedback loops and 1:1s are typically available, but the experience depends on the individual manager and their leadership style.

Prospective hires should ask behavioral questions in interviews to gauge management approach on their prospective team.

Learning & Development

Kofax offers training resources, internal knowledge-sharing sessions, and access to industry certifications. New hires can expect onboarding programs that focus on product training and tools. There is encouragement to attend conferences and take online courses, though budgets for external programs may vary by team.

Employees who take initiative often find ample opportunities to learn through cross-team projects and mentorship.

Opportunities for Promotions

Opportunities for promotions exist and are typically merit-based. Career progression can be steady for high performers, especially engineers and sales staff who consistently deliver results. Advancement timelines depend on role, business needs, and visibility of impact. Internal mobility is possible for those who network across functions.

Salary Ranges

Approximate salary ranges will vary by location and experience. Typical ranges in the United States might be:

  • Software Engineer: $90,000–$160,000
  • Senior Engineer / Staff Engineer: $130,000–$190,000
  • Product Manager: $100,000–$170,000
  • Sales Representative (base): $50,000–$85,000; Total comp for quota-carrying roles can reach $120,000–$250,000+
  • Engineering Manager: $140,000–$200,000

These figures are approximate and will vary by market, level, and individual negotiation.

Bonuses & Incentives

Bonuses and incentives are part of compensation structure. Sales roles receive commission plans and accelerators tied to quota attainment. Other employees may be eligible for performance bonuses based on company and individual results. Long-term incentive programs or equity participation may be limited depending on company ownership structure; candidates should confirm the current offerings during recruitment.

Health and Insurance Benefits

Health and insurance benefits are competitive and typically include medical, dental, and vision plans, plus life insurance and short- and long-term disability coverage. Retirement savings options such as a 401(k) with company match are common. Flexible spending accounts (FSA) or health savings accounts (HSA) are often available. Parental leave and wellness benefits are provided but specifics can be location-dependent.

Employee Engagement and Events

Employee engagement includes town halls, team offsites, hackathons, and virtual socials. There is an effort to maintain connection across distributed teams through regular all-hands meetings and smaller group events. Local offices may host more in-person gatherings, while remote employees get virtual coffee chats and knowledge-sharing sessions.

Remote Work Support

Remote work support is robust in many teams. The company offers equipment stipends or provisioned hardware, collaboration tools, and remote onboarding processes. Many roles are hybrid-friendly or fully remote, but candidates should clarify expectations for in-person days if proximity to customers or teammates matters.

Average Working Hours

Average working hours tend to align with a standard full-time schedule, roughly 40 hours per week. Expect periodic spikes to 45–50 hours when handling deadlines, product launches, or quarter-end sales activities.

Attrition Rate & Layoff History

Attrition is moderate and reflects normal tech industry movement. The company has undergone restructurings at times, particularly around acquisitions or strategic shifts, which have resulted in targeted layoffs historically. Potential applicants should review recent public updates and ask about team stability in interviews.

Overall Company Rating

Overall, this company earns a 3.8 out of 5. It is a solid option for people who enjoy working on enterprise automation, who like a product-focused, collaborative environment, and who are comfortable with moderate change. Strengths include technical depth, learning opportunities, and competitive compensation in revenue roles. Areas for improvement include consistency in communication during transitions and clearer long-term career pathways in some functions.

Detailed Employee Ratings

3.5
Work-Life Balance
2.5
Compensation
3.5
Company Culture
3.5
Career Growth
3.5
Job Security

Filter Reviews

2 reviews found

Employee Reviews (2)

Read authentic experiences from current and former employees at Kofax

4.0

Senior Software Engineer Review

EngineeringFull-timeHybrid
July 15, 2025

What I liked

Good product focus and a modern tech stack. Teams are generally collaborative and managers are supportive. Flexible hours and a decent hybrid policy make work-life balance achievable. Plenty of opportunities to learn about intelligent automation and OCR-based solutions.

Areas for improvement

Salary bands feel conservative compared to market. Post-merger processes can be slow and there are a lot of meetings at times. Internal tooling and approvals could be streamlined.

3.0

Customer Success Manager Review

Customer SuccessFull-timeRemote
May 3, 2025

What I liked

The product is strong and customers love the capabilities. Cross-functional teams are helpful and there are good training resources. Remote work is allowed and benefits are reasonable.

Areas for improvement

Frequent reorganizations after acquisitions made career progression unclear. Compensation is below market for the role and promotion criteria are not always transparent. Communication from some senior leaders could be more consistent.