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Legal & General Employees Reviews, Feedback, Testimonials

Insurance and financial servicesLondon, United Kingdom5,001-10,000 employees
3.7
6 reviews

About Legal & General

Legal & General is a UK-based financial services group headquartered in London, offering insurance, pensions, investment management and retirement solutions. Operating in the insurance and asset management industry, the company provides life insurance, workplace pensions, annuities and long-term savings products to individuals and institutions. Legal & General emphasizes long-term investing, risk management and social responsibility in its product design and corporate strategy. For employees, the organization promotes professional development through structured career pathways for actuarial, investment, technology and client-facing roles, alongside initiatives for diversity, wellbeing and continuous learning. A unique historical detail: founded in 1836, Legal & General has grown into one of the UK’s largest insurers with a pronounced focus on retirement outcomes and sustainable investment. Prospective hires will find a regulated, values-driven workplace with opportunities in product innovation, large-scale asset management and client advisory functions. SEO-relevant terms such as pensions, life insurance, asset management and retirement planning naturally capture Legal & General’s market position and make its services and workplace culture easy to find online.

Detailed Legal & General employee reviews & experience

Employee Testimonials

"I joined as an analyst two years ago and felt welcomed from day one. The onboarding was practical and the team helped me get up to speed quickly."
"I appreciate the clear ethical focus here; it makes me feel like the work matters."
"Sometimes pace can be intense, but there are good learning opportunities if you ask for them."

These voices are typical of current and former staff. You will hear praise for supportive teams, structured training, and meaningful work. You will also hear that experiences can vary a lot by department — some teams are more fast-paced and delivery-driven, while others move more steadily.

Company Culture

The company culture is professional and purpose-driven. There is an emphasis on responsible business and long-term thinking, which translates into a conservative, outcomes-focused environment. Collaboration is encouraged, and cross-functional projects are common. If you value stability, process, and a sense that your work ties into something bigger, this culture will suit you.

Search terms like company culture at Legal & General appear often in discussions because people want to know how values translate into day-to-day life. Overall, the culture balances formality with genuine attempts at inclusivity and employee voice.

Work-Life Balance

Work-life balance varies by role and team, but many employees say that schedules are manageable and that hybrid working is supported. You will find teams that are flexible about hours for appointments or family needs, and others that expect presence during core business hours. During busy periods or project deadlines, you will sometimes work longer days, but most people report that these phases are temporary rather than permanent pressure.

If work-life balance at Legal & General is a priority for you, it helps to discuss expectations with hiring managers early and choose teams known for flexibility.

Job Security

Job security is generally good. The company operates in regulated, long-established financial services sectors, which tends to create stability. There have been periodic restructures and repositioning in response to market changes, but large-scale layoffs are not frequent. Employees should expect normal business reviews and occasional role adjustments as strategies evolve.

Leadership and Management

Leadership is professional and strategic, with a clear focus on governance and risk management. Senior leaders often communicate a long-term vision and emphasize ethical standards. Management quality varies by layer; some line managers are highly people-focused while others emphasize delivery and targets. Overall, leadership sets direction clearly, but there are occasional gaps in communication between levels.

Manager Reviews

Managers are typically experienced and well-versed in the business. Good managers provide clear objectives, regular feedback, and career support. Less effective managers may focus tightly on deadlines and processes without as much coaching. When evaluating a role, speak directly with prospective managers to understand their style and expectations.

Learning & Development

There is a solid commitment to learning and development. Formal training programs, mentorship, and technical workshops are available, particularly for early-career hires and specialists such as actuaries and analysts. The company also funds professional qualifications and supports attendance at industry events. Development is structured, and employees will find paths to grow their skill set if they take initiative.

Opportunities for Promotions

Promotion paths exist and are clear in many functions. Progression often combines demonstrated performance, qualifications, and internal mobility. Promotions may be incremental and linked to competency frameworks. High performers will find opportunities, but advancement timelines can be conservative compared to high-growth tech startups.

Salary Ranges

Salaries depend on role, location, and experience. Typical ranges (indicative):

  • Entry-level / administrative: £22,000–£30,000
  • Analyst / junior specialist: £28,000–£45,000
  • Mid-level professional: £45,000–£70,000
  • Senior professional / manager: £70,000–£120,000+
  • Executive / specialist (actuarial, senior investment): £100,000–£200,000+

These figures are approximate and will vary. Compensation packages often include pension and bonus elements that add value beyond base pay.

Bonuses & Incentives

Annual bonus schemes exist and are typically linked to performance and company results. There are also longer-term incentive plans for senior roles and specific sales-related commissions in commercial teams. Bonuses fluctuate with financial performance and personal objectives, and not all roles will have significant variable pay.

Health and Insurance Benefits

Benefits are comprehensive and competitive. Employees usually receive private medical insurance, dental options, life cover, and access to mental health support services. Pension contributions are a strong feature, reflecting the company’s core business in long-term savings and retirement. Employee assistance programs and wellbeing initiatives are commonly available.

Employee Engagement and Events

Engagement is fostered through town halls, team briefings, charity and community initiatives, and internal networks for diversity and inclusion. Social events, volunteering days, and learning forums are common. The level of local team social activity varies, but there is company-wide encouragement for participation.

Remote Work Support

Remote work support is established. Many teams operate a hybrid model with a few in-office days and the rest remote. Technology provision for home working is standard, and managers generally support flexible arrangements where the role allows. Some front-line and customer-facing roles will require more in-office time.

Average Working Hours

Standard hours align with the UK finance sector: roughly 37.5 to 40 hours per week. Variations occur with team demands and deadlines; some roles, particularly in projects or reporting cycles, will require extended hours temporarily.

Attrition Rate & Layoff History

Attrition is moderate and largely in line with industry averages. Periodic restructuring has occurred in response to strategic reviews, but there is no persistent pattern of mass layoffs. Employee turnover may be higher in some commercial or tech-adjacent teams where market competition for talent is strong.

Overall Company Rating

Overall, this is a solid employer for people who value stability, structured development, and meaningful work tied to long-term outcomes. The strengths include a stable culture, good benefits, and clear training pathways. Areas for attention are variability in manager quality and differences in team work pace. If you prioritize a purpose-driven environment with good support for professional growth, this company will likely be a good fit. Overall rating: 3.9/5.

Detailed Employee Ratings

3.3
Work-Life Balance
2.8
Compensation
3.5
Company Culture
3.8
Career Growth
4
Job Security

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6 reviews found

Employee Reviews (6)

Read authentic experiences from current and former employees at Legal & General

3.0

Customer Service Representative Review

Customer ServicePart-timeOn-site
August 28, 2025

What I liked

Friendly teammates and clear procedures. Good training when starting and a decent pension scheme.

Areas for improvement

Pay is low for the stress levels, shifts can be long and understaffing at busy times.

4.0

Claims Handler Review

ClaimsFull-timeOn-site
July 2, 2025

What I liked

Really good colleagues and practical training when I started. Processes are well-documented which made onboarding easier.

Areas for improvement

Work could be repetitive and peak periods are stressful. Pay wasn't the best for the workload.

3.0

Business Analyst Review

ComplianceContractHybrid
May 20, 2025

What I liked

Good on-the-job learning and exposure to regulatory projects. Teams are professional and there's solid mentoring.

Areas for improvement

Process-heavy culture makes change slow, and upward mobility is limited for contractors.

4.0

Product Manager - Retirement Solutions Review

ProductFull-timeHybrid
March 15, 2025

What I liked

Good cross-functional teams, clear product roadmap, lots of customer data to work with. Hybrid setup works well.

Areas for improvement

Salary progression is steady but not fast; some teams are risk-averse which slows innovation.

5.0

Senior Actuary Review

ActuarialFull-timeHybrid
February 14, 2025

What I liked

Strong pension and benefits package, very supportive leadership, lots of technical mentoring and exposure to large projects.

Areas for improvement

Decision-making can be slow and there is some internal bureaucracy, but that is balanced by stability.

3.0

IT Support Analyst Review

ITFull-timeFlexible
January 10, 2025

What I liked

Stable employer, decent benefits and job security. Colleagues are helpful and there are some training opportunities.

Areas for improvement

Salary is below market for IT roles and promotions are slow. Sometimes understaffed so workload spikes.