LiveAgent Employee Reviews, Feedback, Testimonials
About LiveAgent
LiveAgent is a multi-channel help desk and live chat software platform designed for customer service teams, with headquarters in Brno, Czech Republic. The product portfolio includes live chat, ticketing, call center features, social media integration...
Detailed Employee Ratings
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Employee Reviews (2)
Read authentic experiences from current and former employees at LiveAgent
Senior Backend Engineer Review
What I liked
Supportive team, clear technical roadmap and plenty of opportunities to learn newer backend technologies. Hybrid setup works well and the culture at LiveAgent is collaborative.
Areas for improvement
Compensation is a bit below market for senior engineers and sometimes sprint deadlines can be tight.
Customer Support Specialist Review
What I liked
Good onboarding and training, managers are approachable and the LiveAgent product makes resolving tickets faster. Friendly colleagues and consistent processes.
Areas for improvement
Shift work can be tiring and the promotion path is informal and slower than I expected.
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