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LivePerson Employee Reviews, Feedback, Testimonials

Conversational AI and messaging platformsNew York, USA501-1,000 employees
3.5
2 reviews

About LivePerson

LivePerson is a New York–based technology company specializing in conversational AI, messaging platforms and digital customer engagement tools. The company delivers AI-driven chatbots, messaging orchestration and contact-center integrations that enab...

Detailed Employee Ratings

3.5
Work-Life Balance
3
Compensation
3.5
Company Culture
4
Career Growth
3.5
Job Security

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2 reviews found

Employee Reviews (2)

Read authentic experiences from current and former employees at LivePerson

3.0
Verified Anonymous

Customer Success Manager Review

Customer SuccessFull-timeRemote
Aug 20, 2025

What I liked

Great colleagues and supportive immediate manager, interesting product in the conversational AI space, solid tooling for reporting and client work, and flexible remote days.

Areas for improvement

Frequent restructuring and changing targets made long-term career progression unclear; raises and promotion cadence felt slow compared to workload and market.

4.0
Verified Anonymous

Senior Software Engineer Review

EngineeringFull-timeHybrid
Mar 12, 2025

What I liked

Hands-on work with conversational AI and real customers, strong engineering mentorship, flexible hybrid setup, and a culture that values shipping and learning quickly.

Areas for improvement

Compensation is a bit behind market for senior roles, frequent product re-prioritizations can be frustrating, and occasional reorganizations slow long-term planning.

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