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Lumen Technologies Employee Reviews, Feedback, Testimonials

TelecommunicationsMonroe, Louisiana, USA10,001-50,000 employees
4
4 reviews

About Lumen Technologies

Lumen Technologies is a global telecommunications and edge computing company that delivers fiber network services, cloud connectivity, cybersecurity, and managed solutions. Headquartered in Monroe, Louisiana, the company operates an extensive fiber b...

Detailed Employee Ratings

3.5
Work-Life Balance
3.5
Compensation
3.8
Company Culture
3.8
Career Growth
3.8
Job Security

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4 reviews found

Employee Reviews (4)

Read authentic experiences from current and former employees at Lumen Technologies

5.0
Verified Anonymous

Network Engineer II Review

Network OperationsFull-timeHybrid
Aug 20, 2025

What I liked

Supportive manager, constant learning on networking and cloud edge tech, good benefits and PTO, flexible schedule that actually works.

Areas for improvement

Decision-making can be slow at times and there is occasional internal red tape when pushing new projects.

3.0
Verified Anonymous

Customer Success Manager Review

Customer Success / SalesFull-timeRemote
Jun 10, 2025

What I liked

Great product and talented colleagues, plenty of customer-facing exposure and autonomy with accounts.

Areas for improvement

Frequent leadership changes created shifting priorities, unclear promotion path and inconsistent performance reviews.

4.0
Verified Anonymous

Software Engineer Review

Platform EngineeringFull-timeFlexible
Mar 5, 2025

What I liked

Interesting problems around scale and distributed systems, supportive team, and reasonable work-life balance most weeks.

Areas for improvement

A lot of legacy code and slow migration decisions; sometimes you feel held back by older platforms.

4.0
Verified Anonymous

Data Center Technician Review

Field OperationsFull-timeOn-site
Jan 15, 2025

What I liked

Solid routine, dependable team camaraderie, and good benefits for long-term employees. Many practical hands-on learning opportunities.

Areas for improvement

Aging infrastructure in some sites and occasional mandatory overtime during rollouts or outages.

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