Lycatel BPO Employee Reviews, Feedback, Testimonials
About Lycatel BPO
Lycatel BPO operates as the business process outsourcing arm aligned with the Lycatel group, providing multilingual customer support, telemarketing, back-office processing and billing services tailored to telecom, fintech and global services clients....
Detailed Employee Ratings
Ratings and highlights for Lycatel BPO are currently compiled with AI assistance from publicly available sources to give you an early picture. Worked here? Write the first verified review.
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Employee Reviews (2)
Read authentic experiences from current and former employees at Lycatel BPO
Customer Support Executive Review
What I liked
Helpful colleagues. Flexible hybrid days helped on some weeks.
Areas for improvement
Low pay with long hours, unclear promotion path and inconsistent management decisions. Feels like favoritism at times and targets can be unrealistic during campaign changes.
Team Lead - Operations Review
What I liked
Supportive manager, clear targets and regular feedback. Good training when you join and chances to lead small projects.
Areas for improvement
Rotating night shifts during peak season can be tiring. Office infrastructure could use an update.
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