Netmeds.com is a leading Indian online pharmacy and digital healthcare platform that provides medicine delivery, teleconsultations and health products to consumers nationwide. Headquartered in Chennai, the company offers prescription and over-the-cou...
“Great learning curve — you will be pushed to wear many hats, especially in operations and supply,” says a former operations lead.
“I loved the people; teams are helpful and you will find peers ready to teach,” notes a delivery executive.
“As a software engineer, I had the freedom to experiment, but timelines could be tight,” shares a mid-level developer.
These snippets reflect a mix of experiences. You will hear a lot of praise for the hands-on exposure and supportive colleagues, and you will also hear constructive feedback about pressure around deadlines. If you are looking for a place to grow quickly and do not mind periodic hustle, working at Netmeds.com could be a fit.
The company culture at Netmeds.com is practical and mission-driven. People often describe it as fast-paced with a focus on execution and customer satisfaction. Collaboration is genuine across functions — pharmacy teams, supply chain, tech, and customer care interact frequently to solve real problems. There is a clear emphasis on patient safety and regulatory compliance, which shapes many processes.
At the same time, culture can vary by team. Product and tech teams tend to be more experimental, while operations and compliance are process-oriented. Overall, it is a results-focused environment where initiative is noticed.
Work-life balance at Netmeds.com is mixed depending on role and business cycle. Customer-facing and logistics roles can have fixed shifts but might demand extra hours during peak seasons. Tech and product teams often follow a hybrid model, and you will see more flexible hours there.
Managers generally try to respect personal time, but during launches or inventory drives, expect longer days. If work-life balance is a top priority, probe the specific team’s norms during interviews.
Job security is tied to business performance and the regulatory environment. The online pharmacy space is growing, which supports general stability. That said, there are occasional reorganizations and demand-driven staffing changes in logistics and customer care. For specialized roles in compliance, pharmacy operations, and engineering, job security is comparatively stronger.
Leadership is visible and accessible in many parts of the company. Senior leaders communicate strategic priorities through periodic town halls and updates. Decision-making is often pragmatic, focused on improving customer experience and operational efficiency.
Management quality varies across teams. Some managers are strong mentors who invest in career conversations; others concentrate mainly on delivery metrics. Senior leadership tends to be data-driven and open to new ideas.
Managers are frequently described as hands-on and driven. Many employees appreciate managers who clarify expectations and provide quick feedback. In some teams, managers are stretched thin, which impacts coaching and one-on-one time. If you value regular mentorship, try to learn about the manager’s style before accepting an offer.
Learning and development is a mix of on-the-job learning, internal workshops, and occasional sponsored external courses. There are opportunities to work across functions and gain practical exposure to logistics, regulatory compliance, and product development. Formal L&D budgets are moderate; employees often rely on self-driven learning supported by team leads.
Promotions are performance-based and tied to measurable impact. High performers can move up relatively quickly, especially in fast-scaling teams like operations and tech. However, role-specific hierarchies and headcount freezes can slow promotion timelines in some business units. Documenting impact and aligning with managers on career goals helps.
Salaries are market-competitive but vary widely by function and experience. Approximate annual ranges (INR) reported by employees:
These ranges are approximate and depend on location, experience, and negotiation. Compensation typically aligns with industry benchmarks for e-pharma and ecommerce.
Bonuses and incentives exist and are linked to performance and KPIs. Sales, business development, and logistics roles often have incentive structures to reward targets met. Performance bonuses for corporate roles are generally tied to company and individual metrics. Payout frequencies and amounts may vary year to year.
The company provides standard health insurance coverage for employees and, in many cases, for dependents. Coverage levels vary by grade. There are standard benefits such as paid sick leave and maternity/paternity policies. Wellness initiatives and preventive health check-ups are sometimes part of the employee benefits mix.
Employee engagement includes team outings, festival celebrations, and virtual events. Town halls and AMAs with leadership happen periodically. Engagement is stronger in offices where a larger workforce is present; remote or distributed teams rely more on virtual activities.
Remote work support is available for many non-customer-facing roles. The company often follows a hybrid model with a mix of in-office and remote days. Tech, product, and some corporate teams find remote arrangements flexible, while operations, logistics, and pharmacy functions require physical presence.
Average working hours are about 9 to 10 per day for many corporate roles, with longer stretches during product launches or inventory cycles. Shift-based functions follow predetermined schedules, which can include early mornings or late evenings depending on delivery operations.
Attrition is moderate and mirrors the broader online healthcare sector. There have been periods of consolidation and restructuring in the industry, which have impacted staffing levels from time to time. There is no public record of sustained, company-wide mass layoffs in recent months, but occasional team-specific changes have occurred.
4 out of 5 — The company offers solid learning opportunities, a mission-driven environment, and reasonable compensation relative to the sector. Management and benefits are generally satisfactory, though experiences vary by team. If you want a role where you will learn quickly, contribute to healthcare access, and can handle episodic pressure, this company is worth considering.
Read authentic experiences from current and former employees at Netmeds.com
Great learning culture, modern tech stack and supportive manager. Flexible hours help maintain work-life balance.
Occasional slow decision making between product and operations, compensation could be more competitive.
Hands-on exposure to pharmacy supply chain, friendly team members.
Long hours during peak season. Inconsistent HR policies and slow salary growth over the years.
