New Relic APM Employees Reviews, Feedback, Testimonials

Employee Testimonials

“I enjoy the engineering problems here — you get to work on scale and observability every day. The product teams move quickly and you feel your work matter,” says an APM engineer. Another comment from a product manager: “You will find smart, collaborative peers. You are trusted to own your work, but there are times when priorities shift fast.” A junior hire shared, “There is mentorship if you ask for it, and the onboarding could be smoother, but teammates are friendly.” These voices reflect a mix of enthusiasm and realistic expectations about working at New Relic APM.

Company Culture

The company culture at New Relic APM tends to be engineering-driven and product-focused. There is a strong emphasis on data and customer feedback, and teams pride themselves on improving observability tools. Collaboration is encouraged across functions, and many employees appreciate the transparency of technical decisions. At the same time, some people describe the culture as fast-paced and occasionally outcome-driven to the point that process can feel secondary. For job seekers looking specifically for company culture at New Relic APM, expect a mix of innovation, responsiveness to customer needs, and a healthy dose of engineering rigor.

Work-Life Balance

Work-life balance at New Relic APM is generally reasonable but depends on the role and team. Many employees enjoy flexible schedules and the ability to work remotely, which helps with personal commitments. That said, during product launches or critical incidents, you may be asked to put in longer hours. For those considering working at New Relic APM, plan for steady workloads most weeks with occasional spikes during releases or major incidents.

Job Security

Job security at the company is mixed and influenced by broader market conditions. There have been periods of restructuring and strategic refocusing, which have led to some headcount adjustments. Employees in high-impact, revenue-generating, or critical engineering roles will generally experience stronger job stability. The company does make efforts to communicate plans and changes, but there is no absolute guarantee; external factors in the tech market will affect hiring and retention strategies.

Leadership and Management

Leadership is publicly visible and often communicates product direction and company priorities. Executives typically emphasize customer-centricity and measurable outcomes. Managers are evaluated on delivering both technical quality and business impact. In some areas, leaders are praised for being accessible and pragmatic. In other areas, there is feedback that clearer long-term planning and consistency in execution would improve trust. Overall, leadership sets a clear product vision, but execution and internal alignment sometimes require extra attention.

Manager Reviews

Manager experiences vary across teams. Many managers are seen as supportive, technically competent, and invested in career growth. There are reports of managers who provide strong guidance and delegate effectively. Conversely, some employees describe managers who can be overly involved in day-to-day tasks or who prioritize short-term goals over team development. Prospective employees should ask specific questions about team management style during interviews to find a good match.

Learning & Development

The company provides useful learning opportunities including internal technical talks, access to online learning platforms, and allowances for conferences or training. Mentorship programs and peer learning are common, especially within engineering. There is a culture of knowledge sharing through brown-bag sessions and documentation. For those who value continuous learning, New Relic APM offers a supportive environment to grow technical and product skills.

Opportunities for Promotions

Promotion paths are defined and there are both technical and managerial tracks. Advancement is possible and often tied to clear metrics like product impact, code quality, leadership influence, or revenue outcomes. That said, promotions can be competitive and may take time; employees should document achievements and seek regular feedback to accelerate progression.

Salary Ranges

Salaries are generally competitive for the market and role-specific. Typical ranges include:

• Software Engineer: $110,000 to $180,000 total base, depending on level and location.
• Site Reliability Engineer: $120,000 to $190,000.
• Product Manager: $120,000 to $200,000.
• Sales roles: $70,000 base to $140,000 base, often with commission potential. Compensation varies by location, experience, and role. Total compensation packages often include equity and bonuses.

Bonuses & Incentives

Performance bonuses and equity are common components of compensation. Sales roles have commission structures with clear quotas. Engineering and product teams may receive performance-based bonuses tied to team and company results. Equity grants, typically in the form of restricted stock units (RSUs), are used to align long-term interests. Payouts are competitive and follow standard industry practices.

Health and Insurance Benefits

Health benefits are comprehensive and include medical, dental, and vision plans. The company offers options for dependents, flexible spending accounts, and health savings accounts where applicable. There are also mental health resources and employee assistance programs. Parental leave policies are generally supportive and include paid leave options.

Employee Engagement and Events

Engagement includes regular town halls, hackathons, team offsites, and social events. Virtual events became common and remain part of the rhythm for distributed teams. Employee resource groups and affinity networks are active and supported. These activities help build community, especially for those working remotely.

Remote Work Support

Remote work support is strong. The company offers home office stipends, equipment reimbursements, and flexibility to work from different locations within policy limits. Many teams operate in a hybrid or fully remote mode, and collaboration tools are well adopted. Candidates interested in remote roles should discuss team expectations during interviews.

Average Working Hours

Average working hours are around 40 per week for most roles. There are periods where hours rise to 45–50 per week during product launches or incident responses. Teams try to limit prolonged overtime and encourage time off for recharge.

Attrition Rate & Layoff History

The company has experienced moderate attrition in some teams and has undergone periodic restructuring and headcount adjustments in response to market and strategic shifts. These moves are sometimes accompanied by public announcements and internal communication. Overall, turnover is higher in highly competitive talent markets, while core engineering and product roles tend to retain longer-tenured employees.

Overall Company Rating

Overall, the company is a solid choice for professionals who want to work on observability and scalable systems. The company offers competitive pay, meaningful technical challenges, and flexible remote policies. There are trade-offs in terms of occasional fast-paced cycles and the impact of market-driven restructuring. On balance, the company receives a rating of 3.8 out of 5 for career growth, culture, and compensation.