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Ola Cabs Employees Reviews, Feedback, Testimonials

Ride-hailing and mobility servicesBengaluru, India1,001-5,000 employees
3.3
4 reviews

About Ola Cabs

Ola Cabs is a Bengaluru-based mobility and technology company offering ride-hailing, shared mobility, and electric vehicle initiatives across India and international markets. The organization provides a consumer-facing app for on-demand rides, fleet partnerships, and mobility services for urban commuters, alongside investments in electric mobility through a dedicated electric vehicle arm. Ola’s product mix includes passenger rides, micro-mobility solutions, driver-focused tools, and payments integrations that aim to simplify urban transport. The company culture reflects a high-growth startup environment with rapid product iteration, data-driven decision making, and cross-functional teams spanning engineering, operations, and city partnerships. Employees commonly experience fast-paced work, ownership of projects, and opportunities to scale solutions across diverse cities. A unique detail is Ola’s active push into electric mobility and charging infrastructure, marking a shift from purely ride-hailing to broader transportation and sustainability initiatives. For professionals, roles can range from software engineering and operations to product management and urban policy engagement.

Detailed Ola Cabs employee reviews & experience

Employee Testimonials

“I joined Ola Cabs as an operations executive and learned a ton in a short time. You are expected to move fast, and you will get exposure to multiple parts of the business.”
“Working in the product team felt like being in a startup within a startup — lots of ownership, but long hours during peaks.”
“Driver-partner support teams are the backbone; you will meet resilient people and hear real stories from the ground.”

These are typical sentiments you will hear when talking to current and former employees. The tone is enthusiastic but honest: people appreciate the learning and impact, and they acknowledge pressure around targets and timelines.

Company Culture

The company culture at Ola Cabs is energetic and growth-focused. There is a strong bias toward action — ideas get tested quickly, and failures are accepted if they lead to learning. Collaboration across teams is common, but silos can appear between engineering, operations, and field teams. If you value speed, hands-on work, and visible impact, you will likely enjoy the environment. If you prefer slow, process-heavy settings, it may feel chaotic. Overall, the company culture at Ola Cabs leans toward innovation, customer focus, and a results-driven mindset.

Work-Life Balance

Work-life balance at Ola Cabs varies a lot by role. Field and operations roles often follow strict shift schedules, which can be predictable but busy. Tech and product roles sometimes require long sprints around launches. In general, work-life balance at Ola Cabs is better in stable teams with clear roadmaps and less so in fast-scaling projects. There are flexible policies in some teams, but expect peak periods where you will put in extra hours.

Job Security

Job security is mixed. The mobility industry is cyclical and sensitive to regulations, fuel prices, and competition. As a result, there have been periods of restructuring. For stable functions like core engineering, data, and essential operations, job security is relatively stronger. For roles tied to experimental projects or short-term initiatives, there may be higher turnover. If you prefer steady and predictable employment, assess team stability before joining.

Leadership and Management

Senior leadership projects a clear growth vision and is focused on market share, product expansion, and profitability. They are ambitious and push for rapid execution. Management style tends to be directive when business metrics are at stake but supportive when teams deliver. Decision-making can be centralized during critical periods, so expect top-down guidance at times. Overall, leadership is seen as visionary, though some employees wish for more transparent communication during change.

Manager Reviews

Managers vary widely. Strong managers empower their teams, provide mentoring, and champion work-life balance. Others emphasize targets and tight deadlines, especially in customer-facing and operations teams. Good managers prioritize career conversations and learning; weaker ones focus mainly on short-term KPIs. It helps to talk to potential managers and team members during interviews to get a sense of day-to-day leadership.

Learning & Development

Ola Cabs offers on-the-job learning and some structured training sessions, particularly in tech, product, and analytics roles. You will gain practical experience building scalable services and solving real operational problems. Formal L&D programs exist but can be limited compared to large enterprise players; most learning happens through mentorship, stretch assignments, and cross-functional exposure.

Opportunities for Promotions

Promotions are merit-based and tied to impact and business outcomes. High performers who take ownership and deliver measurable results can progress quickly. That said, the pace of promotion depends on the team’s growth and available roles. Product and engineering teams often have clearer technical ladders, while operations roles may have more incremental steps.

Salary Ranges

Compensation in India typically ranges by role and experience:

  • Driver/Driver-partner: income is largely variable, based on rides and incentives.
  • Operations/Customer Support (entry): INR 2.5–4 LPA.
  • Business/Operations Manager: INR 6–12 LPA.
  • Software Engineer (mid): INR 12–25 LPA; Senior: INR 25–50+ LPA.
  • Product Manager: INR 18–40 LPA depending on seniority.

These are ballpark figures and will vary by city, role, and experience.

Bonuses & Incentives

Bonuses and incentives are a meaningful part of total compensation. For driver-partners, incentives, surge pricing, and rewards heavily influence earnings. For corporate employees, performance bonuses are tied to team and company metrics. Some roles, especially sales and operations, have commission or target-based incentives. Equity or ESOPs are offered to many employees, but vesting and liquidity depend on company performance.

Health and Insurance Benefits

Employees typically receive group health insurance, including coverage for dependents and hospitalization. Wellness programs and access to telemedicine are often part of the package. The exact coverage levels vary by grade, but core medical coverage is standard for full-time staff.

Employee Engagement and Events

There are regular town halls, team outings, and hackathons. Employee engagement leans into product showcases and driver-community events. Culture days and small team celebrations are common. Engagement can be high in teams that ship features and low during times of restructuring.

Remote Work Support

Remote work support exists, especially for engineering, data, and product teams. Hybrid models are common: some days in office for collaboration, some remote for heads-down work. Field roles require physical presence. The company has invested in tools for remote collaboration, but expectations around in-office presence differ by function.

Average Working Hours

Average working hours vary by role: field and customer-facing teams often work shift patterns; tech and product roles commonly average 9–10 hours a day during normal phases, rising during product launches. Weekends are not routine but can happen around deadlines.

Attrition Rate & Layoff History

Attrition is moderate, higher in non-core and sales functions. There have been instances of restructuring and workforce reductions in the past as the company adjusts strategy or focuses resources. This is not uncommon in high-growth mobility firms. Candidates should ask about recent hiring freezes or reorganizations during interviews.

Overall Company Rating

Overall, working at Ola Cabs offers strong learning opportunities, fast-paced growth exposure, and the chance to impact a large customer base. You will gain product, operational, and market experience quickly. Job security and work-life balance vary by team, and compensation is competitive for tech roles. If you thrive in dynamic environments and want to be part of a mobility-focused company, Ola Cabs can be a rewarding place to work.

Detailed Employee Ratings

2.8
Work-Life Balance
2.8
Compensation
3
Company Culture
3.8
Career Growth
3
Job Security

Filter Reviews

4 reviews found

Employee Reviews (4)

Read authentic experiences from current and former employees at Ola Cabs

4.0

Senior Software Engineer Review

EngineeringFull-timeHybrid
August 14, 2025

What I liked

Challenging technical problems, collaborative team, flexible hours and work-from-home options. Good mentorship and lots of opportunities to learn new stacks.

Areas for improvement

Compensation growth is slower than expected and some processes are bureaucratic which slows delivery.

3.0

Customer Support Executive Review

Customer SupportFull-timeOn-site
June 2, 2025

What I liked

Friendly colleagues and clear processes for customer escalation. Gained real exposure to operations and handling high-pressure situations.

Areas for improvement

Long shifts, frequent night duties, targets can be unrealistic and salary increments are small.

3.0

Product Manager Review

ProductFull-timeHybrid
April 10, 2025

What I liked

Strong product vision, ability to influence decisions that impact millions of users. Good peer learning and cross-functional exposure.

Areas for improvement

Frequent reorganizations and internal politics can slow progress. Decision-making sometimes takes too long.

3.0

Operations Manager Review

OperationsFull-timeFlexible
January 20, 2025

What I liked

Fast-paced environment, strong brand presence and lots of hands-on operational learning. Good exposure to field teams.

Areas for improvement

High attrition in operations teams, constant pressure to meet aggressive targets, and occasional favoritism in promotions.