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Orion Security Solutions Employees Reviews, Feedback, Testimonials

Security ServicesMumbai, India101-250 employees
3
3 reviews

About Orion Security Solutions

Orion Security Solutions provides integrated security services across physical and electronic domains, helping businesses protect people, property and information. The company operates in the security services industry and offers manned guarding, CCT...

Detailed Orion Security Solutions employee reviews & experience

Employee Testimonials

“I started as a site guard and stayed because the team felt like family.” That’s a common line you will hear from long-tenured staff. Employees often say they appreciate the hands-on training and clear expectations on the job. You’ll hear praise for the camaraderie among shift teams and for managers who are reachable after hours. That said, some staff note that turnover on night shifts can be higher and that schedule changes are sometimes abrupt.

Overall sentiment: many employees feel they are learning and contributing, and they like the practical, mission-driven nature of the work. Real-life voices tend to highlight supportive coworkers, occasional frustration with scheduling, and pride in maintaining client safety.

Company Culture

Company culture at Orion Security Solutions leans toward practical, mission-focused values. There is an emphasis on safety, reliability, and client service, and those who fit best are people who like clear routines and responsibility. Leadership talks a lot about integrity and accountability, and the company tends to reward team players who show up consistently.

If you are looking for a highly corporate, innovation-first environment, this may not be it. If you want a company where operational excellence and client trust matter, you will find a culture that supports that. The phrase “company culture at Orion Security Solutions” is not just a slogan; it shows up in daily briefings, safety meetings, and recognition for reliable performance.

Work-Life Balance

Work-life balance at Orion Security Solutions is mixed. Many frontline roles are shift-based, so you will have predictable blocks of working hours, but you may work nights, weekends, or holidays depending on client needs. Administrative and technical roles generally have more traditional schedules.

The company is making strides to improve scheduling transparency and reduce last-minute shift changes, so if you value predictability, discuss scheduling expectations during interviews. For those who need strict 9–5 routines, flexibility will depend on the team. “work-life balance at Orion Security Solutions” varies significantly by role and location.

Job Security

There is steady demand for security services, which supports overall job stability. Contracts with long-term clients provide a degree of protection against sudden layoffs. That said, contract renewals and regional client losses can create short-term uncertainty in affected locations. You will find more stability in corporate, technical, and contract-managed accounts than in ad-hoc or event-based assignments.

Leadership and Management

Leadership is generally competent and focused on operational results. Managers communicate expectations and put safety first. Strategic direction is pragmatic rather than flashy: improving service reliability, standardizing processes, and expanding tailored offerings.

There are occasional complaints about slow decision-making on non-operational improvements (tools, tech adoption), but leaders are responsive when client risk or compliance issues arise.

Manager Reviews

Manager quality is uneven but improving. Many frontline supervisors are praised for being hands-on, helpful, and aware of crew needs. Some employees report excellent mentorship and clear coaching. Others say managers can be stretched thin, which can delay feedback or administrative support. Overall, manager training programs are in place, and progress is visible in several regions.

Learning & Development

Training is a strong point. New hires get structured onboarding, site-specific safety training, and certifications where required. There are online modules for compliance, customer service, and incident reporting. The company supports licensing and certification reimbursements in many cases.

Development paths are clearer for technical and corporate roles than for some field positions, but internal courses and mentoring opportunities are present.

Opportunities for Promotions

Promotion opportunities exist, especially for those who pursue extra certifications, show leadership on-site, or move into technical or account roles. The company prefers promoting from within for supervisory and specialist positions. Promotions are tied to performance reviews and sometimes to opening of new contracts.

Salary Ranges

Salaries are competitive for the sector but vary by region. Typical ranges (USD, approximate):

  • Security Officer: $28,000–$40,000
  • Field Supervisor: $38,000–$55,000
  • Systems Engineer / Technician: $55,000–$80,000
  • Account Manager / Sales: $50,000–$85,000 (base)
  • Operations Manager: $70,000–$110,000

Actual pay will depend on location, experience, and certifications.

Bonuses & Incentives

Bonuses are mostly performance and contract-based. Expect:

  • Safety and attendance bonuses for frontline staff
  • Performance incentives tied to client satisfaction for account teams
  • Referral bonuses for bringing in vetted candidates Bonuses are not uniform across all divisions, but the company does use them to reward measurable performance.

Health and Insurance Benefits

Benefits are standard and solid for the industry: medical, dental, and vision plans, with employer contributions varying by role and tenure. There is life insurance, short-term disability, and an employee assistance program (EAP) for mental health. Some employees cite good coverage for on-call or remote workers, while others wish for lower premiums.

Employee Engagement and Events

The company runs regular safety days, recognition events, and regional meetups. They celebrate milestone anniversaries and top-performing teams with awards and small gatherings. Engagement is practical — centered on recognizing reliability and safety rather than large corporate parties.

Remote Work Support

Remote work support is available primarily for corporate and technical staff. Those roles receive equipment allowances, VPN access, and flexible schedules where applicable. Field roles are inherently on-site, though mobile apps and scheduling tools are used to streamline communication.

Average Working Hours

Average working hours depend on role:

  • Frontline (guards): typical shifts are 8–12 hours, often on rotating schedules
  • Supervisors: 40–50 hours during busy periods
  • Corporate/Technical: standard 40-hour weeks, with occasional overtime You will be expected to maintain flexibility for client needs.

Attrition Rate & Layoff History

Attrition is moderate, typical for the security industry where shift work and location changes drive turnover. Layoffs are not frequent at the corporate level; most workforce changes come from contract churn or geographic restructuring. The company historically manages transitions by redeploying staff where possible.

Overall Company Rating

3.9 out of 5. This company offers reliable training, a mission-driven culture, and practical benefits. You will find stable work, clear paths for those who seek advancement, and a team-oriented atmosphere. If you value operational stability and hands-on experience, this is a solid place to build a career. If you need high corporate perks or strictly 9–5 hours, you will want to ask detailed questions during interviews.

Detailed Employee Ratings

3
Work-Life Balance
2.7
Compensation
2.7
Company Culture
3
Career Growth
3
Job Security

Filter Reviews

3 reviews found

Employee Reviews (3)

Read authentic experiences from current and former employees at Orion Security Solutions

3.0

Security Systems Technician Review

Installation / Field ServicesFull-timeOn-site
August 5, 2025

What I liked

Hands-on installation experience, supportive field leads

Areas for improvement

Pay is below market for technicians and weekend installs are common

3.0

Site Supervisor Review

Security OperationsFull-timeOn-site
June 12, 2025

What I liked

Good team camaraderie and practical training for supervisors.

Areas for improvement

Middle management often changes direction, scheduling is unpredictable, overtime pay can be slow to process.

3.0

Account Manager - Commercial Sales Review

SalesFull-timeHybrid
March 18, 2025

What I liked

Flexible hours and a decent commission plan for bringing in new accounts.

Areas for improvement

High turnover in leadership and unclear long-term career path at Orion Security Solutions.