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PacketFabric Employees Reviews, Feedback, Testimonials

Network-as-a-Service and cloud connectivityJersey City, United States51-100 employees
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About PacketFabric

PacketFabric is a network-as-a-service provider that delivers on-demand, private connectivity between data centers, cloud providers and enterprise locations using software-defined networking. The company’s platform enables customers to provision secure Layer 2 and Layer 3 circuits, cloud exchanges and high-performance intercity links through an automated portal and API. Headquartered in New York, PacketFabric targets enterprises, carriers and cloud-native businesses seeking flexible bandwidth, low-latency paths and dynamic scaling for hybrid cloud architectures. The organization fosters an engineering-driven culture, with opportunities for network architects, software engineers and operations professionals to work on programmable networking and automation. PacketFabric is recognized for simplifying complex connectivity through a programmable, self-service model and for building an increasingly dense footprint across major metro markets. As a unique point, the company’s emphasis on API-first network orchestration makes it appealing to candidates interested in both networking and cloud automation, and it offers hands-on experience with modern SDN platforms and real-world performance engineering.

Detailed PacketFabric employee reviews & experience

Employee Testimonials

"I enjoy the people more than anything — they are smart, down-to-earth, and always willing to help," says an engineer who has been here three years. Another teammate adds, "You’ll get real responsibility quickly, and that keeps things interesting." Some sales folks mention pressure to hit targets, but they also note strong peer support. These voices reflect common themes about working at PacketFabric: challenging work, helpful teammates, and a sense that you can make an impact early.

Company Culture

The company culture at PacketFabric leans technical and results-oriented while still valuing collaboration. People tend to be pragmatic — focused on solving network and infrastructure problems — and there is a startup feel even as the organization matures. You will find open communication channels, cross-functional teamwork, and a bias toward action. At the same time, some employees feel the culture is fast-paced and can be intense during product pushes.

Work-Life Balance

Work-life balance at PacketFabric varies by role. Engineering and operations teams generally report reasonable flexibility, with the ability to manage schedules and sometimes work remotely. Sales and customer-facing roles can have busier periods tied to client needs, where you’ll find longer hours. Overall, the company tries to be accommodating, but during product launches or network incidents, expect to be more available.

Job Security

Job security appears stable for core technical and customer-critical roles. The company focuses on growth and expanding services, which supports demand for engineers and sales specialists. Contract and non-core roles may feel less secure in periods of restructuring. In general, if you bring solid skills and adapt to changing priorities, your position will likely remain secure.

Leadership and Management

Leadership is generally seen as knowledgeable about the industry and committed to scaling the business. Executives communicate strategy and emphasize product-market fit and operational excellence. There are occasional frustrations around pace of decision-making and prioritization, but leaders are approachable and open to feedback. Strategy tends to focus on network innovation and customer experience.

Manager Reviews

Managers are usually technical, hands-on, and mentoring. Many employees praise their direct managers for being accessible and for providing career guidance. Others note variability: some managers are stronger at empathetic leadership, while a few prioritize short-term delivery over team development. Overall, managers try to balance customer priorities with team needs.

Learning & Development

Learning and development are supported through on-the-job training, internal knowledge sharing, and occasional external courses. Engineers report gaining deep networking and cloud-interconnect skills that are valuable in the market. Formal training budgets exist but are often discretionary, so it helps to be proactive about pursuing certifications and courses. Mentorship from senior staff is a common learning path.

Opportunities for Promotions

Opportunities for promotions exist, especially for high performers who demonstrate technical depth or strong customer impact. Promotion cycles are more common in growth areas like product and engineering. Advancement can be faster than in large, slow-moving companies, but it requires visibility, consistent delivery, and alignment with business goals.

Salary Ranges

Salary ranges are competitive within the networking and cloud infrastructure sector. Expect base salaries to align with market rates for mid to senior engineering roles; entry-level positions are somewhat more modest. Compensation typically reflects experience, location, and role importance. Cost-of-living adjustments and market reviews occur, but specifics will depend on the job level and geography.

Bonuses & Incentives

Bonuses and incentives are tied to company performance and individual objectives. Sales roles have commission structures with clear targets. Other employees may receive performance-based bonuses or equity grants. It is important to understand the metrics used for bonuses, as payouts can be impacted by quarterly business swings.

Health and Insurance Benefits

Health and insurance benefits are solid. Standard medical, dental, and vision plans are available, with options to upgrade for broader coverage. The company offers paid parental leave and some wellness perks. Benefits are competitive enough to support employee well-being, though exact contributions and plan details vary by location.

Employee Engagement and Events

Employee engagement includes regular town halls, team offsites, and occasional social events. There are opportunities for cross-team hack days and knowledge-sharing sessions, which help build community. While events may ebb and flow with business demands, there is a genuine effort to keep people connected and recognized.

Remote Work Support

Remote work support is reasonable. The company allows flexible remote arrangements for many roles, and remote employees receive tools and communication channels to stay involved. Some teams prefer in-person collaboration for complex projects, so hybrid arrangements are common. Remote employees should be proactive about visibility and communication.

Average Working Hours

Average working hours hover around a typical full-time schedule, roughly 40–45 hours per week. During peak times, such as deployments or client rollouts, hours can increase. The company encourages taking time off and using PTO, but workload can occasionally push people to work longer stretches.

Attrition Rate & Layoff History

Attrition is moderate and often tied to industry hiring cycles and growth stages. There have been limited, targeted layoffs in the past during strategic shifts, but the company does not have a history of large-scale reductions. Turnover is higher in high-pressure customer-facing roles and lower in core engineering teams.

Overall Company Rating

Overall, this company offers a strong environment for people who enjoy technical challenges, teamwork, and fast learning. Leadership is engaged, benefits are solid, and growth opportunities are real. There are trade-offs: periods of higher intensity and some variability in management quality. If you value career growth in network and cloud infrastructure and want a company where you can make meaningful contributions, it is worth considering. This overall view balances the positive culture and career potential with the reality of occasional high-demand cycles and the need for proactive communication when working remotely.

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