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Paessler PRTG Employees Reviews, Feedback, Testimonials

Network monitoring and managementNuremberg, Germany101-250 employees
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About Paessler PRTG

Paessler PRTG is a family-owned software company best known for PRTG Network Monitor, an all-in-one monitoring solution for networks, servers and applications. Headquartered in Nuremberg, Germany, the company serves IT teams worldwide with intuitive monitoring tools that provide real-time alerts, customizable sensors and dashboards for infrastructure performance and availability. The product supports both on-premises and hosted deployments, making it suitable for small and medium businesses as well as larger enterprises seeking straightforward visibility into complex environments. Paessler’s workplace culture emphasizes engineering excellence, customer focus and a pragmatic approach to product development, offering career paths in software engineering, technical support and devops-oriented roles. The organization has a reputation for producing easy-to-deploy monitoring software that reduces operational overhead and accelerates incident detection. As a distinctive detail, PRTG’s sensor-based licensing model and focus on user-friendly reporting have made it a go-to choice for IT administrators who value transparent pricing and rapid time-to-value.

Detailed Paessler PRTG employee reviews & experience

Employee Testimonials

People who have worked here often describe a friendly, collaborative environment. You'll hear stories about teams that genuinely help each other, flexible problem solving, and an emphasis on product quality. Some employees highlight supportive onboarding and clear documentation; others mention occasional fast-paced sprints. Overall, testimonials reflect a company where individuals feel their work matters and where working at Paessler PRTG can be rewarding for those who like hands-on, technical roles.

Company Culture

The company culture at Paessler PRTG leans toward transparency and practicality. Teams are engineering-focused and results-driven, but there is also a real effort to keep things human — people often socialize after work and celebrate product milestones. For anyone researching company culture at Paessler PRTG, expect a mix of structured processes and a startup-like passion for solving technical problems. It is not overly formal; you will find approachable colleagues and an emphasis on doing the right thing for customers.

Work-Life Balance

Work-life balance at Paessler PRTG is generally decent. Many employees report flexible hours and an understanding management when personal events come up. There are busy periods around releases, and you will likely need to put in extra time then, but those are often temporary. If maintaining a steady balance is important to you, the company tends to accommodate remote scheduling and time-off requests, making working at Paessler PRTG manageable for people with families or outside commitments.

Job Security

Job security is reasonable. The product has a stable customer base and the company focuses on recurring revenue, which supports steady operations. There have not been widespread sudden layoffs reported in recent history, and strategic decisions are communicated with some forethought. New hires should still pay attention to business performance indicators, but overall there is a sense of continuity and planning that helps reduce abrupt risk.

Leadership and Management

Leadership is known for technical credibility and a product-first mindset. Executives are often engineers by background and they communicate product vision clearly. Managers vary by department: some are hands-on mentors while others are more delegative. There is an emphasis on measurable outcomes and customer satisfaction. Leadership will often involve employees in roadmap discussions, and there is a push toward continuous improvement and data-driven decisions.

Manager Reviews

Manager reviews are mixed but mostly positive. Good managers provide clear expectations, regular feedback, and opportunities to grow. In some teams, managers can be very detail-oriented and present, which works well for junior staff. In other teams, managers are more laissez-faire, and that may require more self-direction. If you value mentorship, ask about specific team leadership during interviews, as experiences can differ by group.

Learning & Development

Learning and development are supported, particularly for technical skills relevant to the product. There are internal knowledge-sharing sessions, documentation, and mentorship. Formal training budgets exist but may be smaller than at very large corporations. Employees who take initiative find many chances to learn on the job and to attend conferences or online courses when tied to team goals. Overall, you will have room to grow technical expertise.

Opportunities for Promotions

Promotion paths are present but can be gradual. Technical progression is clearer than managerial ladders, and promotions usually align with demonstrable impact, product contributions, and time in role. There will be opportunities to step up into senior roles if you drive results and take on cross-functional responsibilities. Candidates seeking rapid advancement should discuss expectations early with their manager.

Salary Ranges

Salary ranges are competitive for a mid-sized, tech-focused company. Compensation is typically aligned with market rates for software engineering, product, and support roles in this industry. Salaries may be slightly lower than large tech giants but are balanced by steady benefits and a more personal work environment. Location and experience significantly influence pay; remote hires receive adjustments based on local market practices.

Bonuses & Incentives

Bonuses and incentives are linked to company performance and individual contribution. There are periodic performance bonuses and sometimes team-based incentives tied to product milestones or revenue targets. Equity or long-term incentives may be available for senior hires, but these are not as ubiquitous as at startups chasing rapid growth. Overall, incentives are fair and reflective of company stability.

Health and Insurance Benefits

Health and insurance benefits are solid. Standard medical, dental, and vision plans are offered, often with employer contributions. There are also options for additional coverage depending on local regulations and employee needs. Benefits packages tend to be practical and geared toward ensuring employees and their families are supported.

Employee Engagement and Events

Employee engagement is active but modest in scale. There are team offsites, product launch celebrations, and occasional company-wide gatherings. Social activities vary by office, with smaller teams organizing meetups and interest groups. These events help build camaraderie and keep morale positive without feeling forced.

Remote Work Support

Remote work support is established and improving. The company supports remote roles and provides necessary equipment and tools for effective collaboration. Communication practices and documentation are geared toward hybrid teams, and managers generally accommodate flexible remote schedules. If you plan to work remotely long-term, the company will likely support you.

Average Working Hours

Average working hours are around a typical full-time schedule, roughly 40 hours per week, with peaks during release cycles. There is no expectation of constant overtime, and most teams respect personal time. During critical outages or launches, employees may work longer hours temporarily, but those periods are communicated in advance when possible.

Attrition Rate & Layoff History

Attrition is moderate and in line with industry norms. Turnover is higher in highly competitive markets and in certain roles such as support or junior engineering. The company has not had frequent mass layoffs; when reductions occurred historically, they were targeted and communicated. Overall, there is neither unusually high churn nor an overly static workforce.

Overall Company Rating

Overall, this is a solid place to work if you value product-driven engineering, reasonable work-life balance, and steady benefits. Leadership is competent, the culture is collaborative, and there are real opportunities to learn and contribute. For those evaluating working at Paessler PRTG, it is a reliable choice for career stability and hands-on technical growth. My overall rating would be a good-to-very-good employer — dependable, human, and practical for long-term career development.

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