Phreesia is a healthcare technology company focused on patient intake, revenue cycle management and practice workflow solutions. The company develops a digital platform that streamlines patient registration, insurance verification, payments and check...
"I like the pace here — it moves fast but people have each other’s backs," says a software engineer. Another teammate in client services shared, "You will do meaningful work every day; you see the impact on clinics and patients." A sales rep noted, "Compensation can be good when you hit quota, and the atmosphere is supportive."
These snippets reflect a mix of experiences. Some employees praise the mission-driven nature and day-to-day camaraderie, while others mention growing pains as teams scale. If you are considering working at Phreesia, these testimonials suggest you will find motivated coworkers and a sense that your work matters.
The company culture at Phreesia leans mission-first and collaborative. Teams are focused on improving healthcare operations, and that purpose tends to unite people across functions. There is an entrepreneurial streak; people are encouraged to try new approaches and iterate quickly.
Communication is usually transparent from product and engineering, with regular updates and opportunities for feedback. At the same time, as the company grows, some employees note more process and structure creeping in, which changes the informal "startup" feel. Overall, company culture at Phreesia is best described as driven, mission-oriented, and increasingly structured.
Work-life balance at Phreesia varies by role. In client-facing positions or on tight product deadlines, you may find busy weeks and late evenings. In many engineering and corporate roles, the company supports predictable schedules and reasonable time off, so you will be able to recharge.
Managers commonly encourage folks to take vacation and disconnect. Flexible scheduling and hybrid arrangements help people manage family and personal commitments. If you value a balance between meaningful work and life outside the office, work-life balance at Phreesia is generally positive, though peak periods do require extra effort.
Job security at the company is moderate to strong. The business operates in a stable healthcare software market, and recurring revenue models provide a level of predictability. There have been organizational adjustments in response to market conditions, but there is no pattern of frequent mass layoffs.
You will find that job continuity is linked to performance and alignment with strategic priorities. Individuals in roles tied closely to revenue and customer delivery tend to feel more insulated, while positions in early-stage initiatives may face greater variability.
Leadership communicates a clear vision centered on improving patient access and clinic efficiency. Executives publish regular updates and host Q&A sessions, which helps maintain alignment across distributed teams.
Management quality is uneven across the organization. Some leaders are praised for coaching and transparent decision-making. Others are newer to people management and are still developing those skills. The executive team is accessible, and there are visible attempts to invest in stronger managerial practices.
Managers are generally hands-on and supportive. Many reports highlight managers who act as career advocates and remove obstacles for their teams. Where critiques exist, they often point to inconsistent expectations and occasional micromanagement in certain groups.
You will find that manager experience varies by function and tenure; prospective hires should ask specific questions about the direct manager during interviews. A good manager at the company can make the role highly rewarding.
The company offers structured onboarding, role-specific training, and access to online learning platforms. There are regular internal knowledge-sharing sessions and occasional lunch-and-learn events.
Tuition reimbursement and conference allowances are available in many teams, though budgets may differ by department. The environment encourages continuous learning, and motivated employees can access ample resources to grow skills.
Promotion opportunities exist and are more frequent for those who deliver measurable impact. There is an emphasis on internal mobility; employees often move across teams into product, sales, or customer success.
Career paths are clearer in established functions like engineering and sales, whereas newer teams may have less formalized ladders. If you are proactive and visibility-driven, you will find chances to advance.
Salary ranges reflect market rates for healthcare tech companies. Typical base pay estimates:
Compensation varies significantly by geography, experience, and role. Total compensation packages may include equity and bonuses.
Bonuses are tied to role and performance. Sales roles have commission plans that can significantly boost total pay when quotas are met. Corporate roles may receive annual performance bonuses and spot awards.
Equity or restricted stock units are part of compensation packages for many employees, especially at mid and senior levels. Incentive programs are generally aligned with company and individual goals.
Health benefits are comprehensive and competitive. Medical, dental, and vision plans are available with employer contributions. The company typically offers flexible spending accounts (FSAs), health savings accounts (HSAs), and access to mental health resources.
Retirement benefits include a 401(k) plan with a company match. Family leave policies and disability coverage are included in standard benefits packages.
Engagement initiatives include all-hands meetings, departmental town halls, hackathons, and volunteer days. Social events vary by location and commonly feature team outings and celebratory gatherings around product launches.
The company invests in culture-building activities, though scale and hybrid work sometimes reduce in-person participation.
Remote work support is solid. The company offers hybrid schedules, remote tools (Slack, Zoom, Confluence), and some stipends for home office setup. Cross-functional collaboration is facilitated through regular virtual rituals and clear documentation.
Remote employees are integrated into teams, though occasional in-person meetups are encouraged to strengthen relationships.
Standard full-time hours hover around 40 per week. Expect occasional longer days during product releases, client rollouts, or quarter-ends. Many teams keep predictable hours and emphasize results over time logged.
Attrition is moderate and aligns with industry averages for a mid-size tech employer. There have been occasional reorganizations and targeted reductions tied to strategic shifts, but there is no recurring pattern of large-scale layoffs. Employee turnover is often concentrated in high-pressure or early-stage projects.
Overall, the company rates around 4 out of 5. It delivers meaningful work, competitive compensation, and solid benefits within a mission-driven culture. You will find a collaborative environment, reasonable work-life balance in many roles, and clear opportunities to grow. Some variability in management quality and periodic organizational changes are the main areas to watch. If you value mission and impact in healthcare technology, this is a workplace worth considering.
Read authentic experiences from current and former employees at Phreesia
Collaborative team, flexible hybrid schedule
Middle management can be slow to make decisions. Compensation is below market for the level of responsibility.
Smart colleagues, good tech stack.
Frequent reorganizations and shifting priorities made project work chaotic. Raises and promotions were rare and unclear, and leadership often set unrealistic deadlines. If you need steady career progression or transparent management, Phreesia disappointed me.
