PPD is a global contract research organization (CRO) that provides drug development, laboratory and lifecycle management services to biopharmaceutical companies. Headquartered in Wilmington, North Carolina, the company supports clinical trial management, pharmacovigilance, regulatory affairs and analytical testing across phases I–IV. PPD’s services span protocol design, site management and data analytics, making it a frequent partner for sponsors seeking to accelerate development timelines. The organization has a reputation for scientific rigor and operational scale; in 2021 PPD became part of Thermo Fisher Scientific, enhancing its laboratory and end-to-end development capabilities. Employees often cite a collaborative, project-driven culture with strong emphasis on technical training, professional certification and cross-functional career paths for clinical operations, biometrics and quality assurance. For candidates, PPD offers roles that combine scientific expertise with program management and global coordination, and the company’s client-focused model provides exposure to multiple therapeutic areas and complex regulatory environments.
"I joined as a clinical associate and I stayed because the team felt like a real team — everyone pitches in when timelines get tight. You’ll get hands-on experience quickly and mentors who actually care."
"I liked the variety. One week I was on-site, the next I was helping with data queries. It keeps you sharp, but you will need to manage your calendar tightly."
"There are people who love the pace and people who find it draining. If you thrive on problem solving and change, you’re likely to enjoy working here."
The company culture at PPD blends structured processes with pockets of startup energy. There is an emphasis on quality and compliance, because the work touches clinical trials and regulatory requirements. At the same time, teams often form tight-knit groups that will help you out when deadlines loom. Collaboration is common across research, data, and operations teams, and many employees say the culture rewards getting things done. Diversity is talked about, and there are efforts to create inclusive spaces, though experiences vary by location and team.
Work-life balance at PPD depends a lot on your role and timing. Project-driven functions and on-site roles tend to have busier periods where you will put in extra hours. Other departments offer more predictable schedules and flexible arrangements. If you value flexibility, ask about hybrid options during interviews — they are available for many roles. Overall, you can generally maintain a healthy balance if you plan ahead and set boundaries, but be prepared for occasional spikes.
Job security is typical for a mid-size contract research organization: it is tied to client contracts and business cycles. There are phases of hiring and occasional restructuring. Those in specialized functions with strong performance tend to have steadier security. There is no blanket guarantee, but employees with consistent delivery and adaptability will usually find opportunities to remain employed and pivot internally if needed.
Leadership emphasizes compliance, client satisfaction, and operational delivery. Senior leaders are focused on process improvements and scaling services. Communication from the top is periodic and often filtered through regional or function heads. There are leaders who are approachable and supportive, and there are executives who are more results-driven and distant. Leadership is generally professional; however, the level of visibility and direct support you receive will depend on your team and manager.
Managers vary widely. Some are strong mentors who invest in coaching and career guidance, while others are more task-oriented and focus strictly on deliverables. People report that proactive managers who advocate for their teams lead to better experiences. If a manager is hands-off, self-starters often do very well; if a manager is micromanaging, it can feel restrictive. It helps to clarify expectations early.
Training programs and onboarding are structured, especially for compliance and role-specific skills. There are formal e-learning modules, internal workshops, and on-the-job training. Employees will find mentoring, peer learning, and access to industry webinars helpful for growth. Budget for external certifications exists but may require justification. Continuous learning is encouraged, though the pace of work can make it challenging to take time for courses.
Promotions are available but are often competitive. Advancement tends to reward performance, cross-functional experience, and the ability to manage client relationships. Internal mobility is possible; many people move between functions or geographies to advance. Timing for promotions can be influenced by business needs, so proactive career planning and networking inside the company will improve your odds.
Salaries vary by role, experience, and location. Typical ranges in the United States are approximately:
There are performance-based bonuses and incentive programs tied to individual, team, or company performance. Annual bonuses are common for managerial and senior roles, usually in the range of 5–15% of salary depending on performance and role. Sales and business-development roles may have commission structures. There may also be occasional spot awards for exceptional contributions.
Health benefits are competitive and generally include medical, dental, and vision plans with varying tiers. There is typically a 401(k) plan with employer match, paid time off, and employee assistance programs. Parental leave and short-term disability coverage are often part of the package. Specific plans and contribution amounts will vary by country and local office, so review the benefits summary for exact details.
Teams hold regular meetings, town halls, and occasional social events to keep engagement high. There are recognition programs and charity initiatives that employees can join. Engagement activities can be more vibrant at larger sites; smaller or distributed teams may have fewer in-person events but often create their own virtual hangouts or team lunches.
Remote work support is available for many roles and has increased over recent years. The company provides tools for virtual meetings, secure access to systems, and often offers some support for home-office setup. Hybrid arrangements are common for roles that do not require constant on-site presence. For clinical and lab positions, remote work is limited by the nature of the work.
Standard working hours are typically around 40 hours per week. During peak project phases or study closeouts, it is not unusual to work 45–55 hours for short stretches. Many employees manage to stick to regular hours most of the time, but flexibility is required when client deadlines approach.
Attrition is moderate and can fluctuate with client demand and industry cycles. There have been periodic restructurings and staffing adjustments in response to market conditions. Many employees stay multiple years, but turnover in certain operational or contract roles is higher. The company tends to offer redeployment options when possible during restructuring.
Overall, working at this organization is rewarding for people who enjoy project-driven work, collaboration, and learning in a regulated environment. There are clear paths for growth if you are proactive, and benefits are competitive. Work-life balance and manager experience will shape your day-to-day happiness more than anything else. If you are looking to build skills in clinical research and related services, this is a solid place to grow and contribute. Overall rating: a dependable mid-to-high performer in its field, with room for variation by team and location.
Read authentic experiences from current and former employees at PPD
PPD invests in people — training budgets, flexible hours, and strong inclusion initiatives. Leadership listens and acts on feedback.
Global HR processes can be slow to rollout in some regions. Occasional heavy workload during reorganizations.
Great exposure to complex trials and statistical methods, lots of learning resources and supportive senior statisticians at PPD.
Sometimes tight deadlines with unclear priorities. Would like more transparency around salary bands in India.
Good learning on EDC systems and data processes. Team members were experienced and willing to help when needed.
Contract roles have limited job security and low pay compared to workload. Renewal was unclear and communication from HR was slow.
Hands-on regulatory submissions experience and exposure to global guidelines. Colleagues are generally helpful.
Top-down decision making and limited flexibility on schedules. Office politics sometimes affect small teams.
Supportive project teams, clear processes for studies, good benefits. I appreciate the mentoring and steady pipeline of clinical trials at PPD.
Work can spike near study deliverables — long hours sometimes. Career pathing could be clearer for mid-level PMs.