RingCentral Employees Reviews, Feedback, Testimonials

Employee Testimonials

People I spoke with who are working at the company often describe a mix of enthusiasm and realism. One engineer said, "I like the product and the team — you will get real ownership of projects." A customer success rep shared, "There are days when you will be slammed, but leadership listens and will try to help." New hires tend to report a warm onboarding experience, while some longer-tenured employees note frustration around shifting priorities.

You will hear a lot of praise for the collaborative teams and the modern tech stack. At the same time, there are honest comments about occasional communication gaps between teams and the pressure during product launches. If you are evaluating working at RingCentral, these testimonials suggest it is a place where you can learn quickly and contribute, but you should be ready for occasional ambiguity.

Company Culture

The company culture is described as mission-driven and product-focused. People talk about a bias toward action and a preference for solving customer problems fast. There is a noticeable emphasis on teamwork, with cross-functional collaboration between engineering, sales, and customer success.

When people discuss company culture at RingCentral they often mention inclusivity efforts and employee resource groups that try to make the workplace feel welcoming. There is an innovation thread — hack weeks and product demos are common. Still, some employees feel that culture varies by department, so your day-to-day experience will depend heavily on your immediate team.

Work-Life Balance

Work-life balance at RingCentral depends on role and timing. In customer-facing roles and during major product pushes or quarter ends, you will likely put in longer hours. In many engineering and corporate teams, however, people report reasonable schedules and flexibility.

Many employees appreciate flexible work hours and the ability to work remotely sometimes. If you value predictable evenings and weekends most of the time, this is achievable, but you should expect uneven spikes. For job seekers who care about sustainable schedules, it helps to ask about typical weekly workloads during interviews.

Job Security

Job security tends to be stable overall, especially for roles tied to core product development and customer retention. The company has gone through restructuring phases in the past; however, core business functions are generally secure. It is prudent to assume that like many tech companies, there will be periods of reorganization linked to market conditions and strategy shifts.

Leadership and Management

Leadership is visible and communicative. Executives present roadmaps and company goals regularly. Senior leaders emphasize customer-focused metrics and revenue growth. There is a mix of strategic clarity and occasional tactical shifts as market demands evolve.

Management quality can vary across teams. In many cases managers are experienced and supportive, providing clear goals and feedback. In other cases, managers may be stretched across projects and teams, which can lead to inconsistent guidance.

Manager Reviews

Managers are typically rated well for technical skills and domain expertise. Employees report that managers care about career growth and are willing to provide mentorship. Reviews call out strong one-on-one rhythms and goal setting in positive cases.

Where reviews are less favorable, feedback centers on uneven communication and prioritization, especially when team goals change quickly. It is advisable to ask prospective managers about their leadership style and how they handle shifting priorities.

Learning & Development

There are structured learning programs, internal training, and budget for external courses and conferences. The company supports continuous learning with access to online platforms, internal brown-bag sessions, and mentorship programs. Employees who want to grow can map out learning paths and often find opportunities to gain cross-team exposure.

Opportunities for Promotions

Promotion opportunities exist and are tied to performance, impact, and business needs. The promotion process is formalized with clear levels and competencies. Employees who consistently deliver measurable results and who take on cross-functional work will find advancement opportunities. Growth can be slower in some departments where headcount increases are limited.

Salary Ranges

Salary ranges are competitive for the industry and generally align with market benchmarks for roles in engineering, sales, and customer success. Base salaries vary by location and seniority; engineering roles in major tech hubs command higher pay. Compensation packages may include base pay, equity, and benefits to create a total rewards package that is in line with peers.

Bonuses & Incentives

There are performance-based bonuses and commission structures for sales roles. Non-sales employees may receive annual bonuses tied to company and individual performance metrics. Equity grants and stock-based incentives are part of the compensation mix for many roles, particularly mid- to senior-level positions.

Health and Insurance Benefits

The company provides comprehensive health insurance including medical, dental, and vision plans. There are wellness programs, employee assistance services, and often subsidized mental health resources. Benefits are tiered by location and employment status, but core coverage is competitive with industry standards.

Employee Engagement and Events

Employee engagement is supported through regular town halls, team offsites, hackathons, and social events. Resource groups host cultural events and learning series. Even with hybrid and remote teams, the company tries to keep people connected through virtual socials and local meetups.

Remote Work Support

Remote work options are available and supported with tools, stipends for home office equipment, and flexible hours. The company has adapted well to hybrid schedules, offering clear guidelines for virtual collaboration. Remote employees report good communication channels but suggest setting expectations early for visibility and career development.

Average Working Hours

Average working hours are roughly 40–45 per week for many corporate roles, with spikes to 50+ during product launches or end-of-quarter activities. Flexible scheduling helps mitigate long weeks, but candidates should be prepared for variability depending on role and deadlines.

Attrition Rate & Layoff History

Attrition varies by function; customer-facing and sales roles tend to have higher turnover while engineering teams are more stable. The company has experienced reorgs and layoffs in past cycles, often tied to broader market corrections. Overall, attrition reflects normal industry patterns rather than systemic instability.

Overall Company Rating

Overall, this is a company that offers solid career growth, competitive compensation, and a collaborative environment. Leadership provides visibility into strategy, and benefits are generally strong. If you are looking for a place to grow your skills and enjoy a mix of remote flexibility and in-person collaboration, this can be a good fit. Consider team-specific culture and workload variability when deciding if it aligns with your personal priorities.