Smartsheet Collaboration Employees Reviews, Feedback, Testimonials

Employee Testimonials

"I joined because I liked the product and the people. You will find smart, collaborative teams and managers who genuinely care." That’s a common vibe you will hear from folks who enjoy working here. Employees often say they feel empowered to propose process improvements and that their ideas are heard in cross-functional meetings. A few people note that onboarding could be smoother, but most report a warm welcome from their immediate teams. If you ask insiders about working at Smartsheet Collaboration, you will get stories about supportive teammates, fast-moving projects, and occasional all-hands moments that feel energizing.

Company Culture

The company culture at Smartsheet Collaboration leans toward transparency and teamwork. People like that collaboration is baked into how teams operate — there are shared boards, regular syncs, and an emphasis on measurable outcomes. The environment rewards initiative; if you take ownership, you will often get the chance to run with it. There is also an engineering-driven mindset that values clean execution and customer focus. On the flip side, some teams can feel fast-paced and intense, which may not suit everyone. Overall, company culture at Smartsheet Collaboration is open, results-oriented, and friendly.

Work-Life Balance

Work-life balance at Smartsheet Collaboration tends to be quite good for most roles. Many employees appreciate flexible schedules and the ability to stagger work hours or work from home when needed. Busy product launches and quarter-ends can create temporary spikes, but they typically pass. Managers usually try to prevent chronic overtime and encourage unplugging. If you value predictable time off and flexibility, you will likely find this place accommodating. That said, some high-growth teams do expect longer hours during crunch time.

Job Security

Job security is generally strong. The company operates in a stable market with steady customer demand and recurring revenue streams, which supports continuity of roles. There are periodic reorganizations aimed at aligning resources with strategic priorities; these are typically targeted rather than broad. Employees in niche or recently created functions may face greater uncertainty during shifts in focus. Overall, there is a reasonable expectation of stability for core product, engineering, and customer success positions.

Leadership and Management

Leadership maintains a clear product vision and communicates strategy across the business on a regular basis. Senior leaders are accessible in town halls and Q&A sessions, and they make an effort to explain decision rationales. Management is data-driven and sets measurable goals. There are times when execution priorities shift rapidly, and that can create short-term confusion. In those moments, leadership tends to course-correct and increase communication. The overall tone from the top is pragmatic and customer-centric.

Manager Reviews

Managers vary by team, but many are praised for being supportive, growth-minded, and willing to coach. The best managers at this company invest in career paths and give constructive feedback. Some managers are more hands-off and expect autonomy; others are more directive. If you are interviewing, try to meet your potential manager and discuss expectations, feedback cadence, and examples of past mentorship. Manager quality can significantly influence your day-to-day experience.

Learning & Development

There are strong learning and development resources, including internal training, mentorship programs, and a modest budget for external courses or conferences. Technical roles have access to education stipends and in-house skill-building sessions. Formal leadership training is available for new managers. The company supports continuous learning and encourages employees to pursue certifications or side projects that benefit their role.

Opportunities for Promotions

Promotion opportunities exist but are competitive. The company generally prefers to promote from within when possible, and career ladders are defined for many roles. Expect promotion cycles annually or semi-annually, with the typical timeline ranging from 18 to 36 months depending on performance and role. Clear goal-setting and visible impact on team outcomes will improve promotion prospects.

Salary Ranges

Salary ranges are market-competitive and vary by location and function. Typical ranges are:

• Entry-level / Associate: $70,000 to $95,000
• Mid-level / Experienced: $100,000 to $145,000
• Senior / Staff: $150,000 to $220,000 Engineering and sales roles can command higher ranges, especially in high-cost regions. Compensation is regularly benchmarked to remain competitive.

Bonuses & Incentives

There are structured bonus programs and performance-based incentives. Individual contributors often receive annual performance bonuses in the range of 5% to 15% of base salary, while sales teams have commission plans tied to quota attainment. Equity awards or restricted stock units are commonly part of total compensation for mid and senior roles, aligning employee interests with company performance.

Health and Insurance Benefits

Health and insurance benefits are comprehensive. Medical, dental, and vision plans are offered, with employer contributions that cover a significant portion of premiums. The company provides mental health resources, employee assistance programs, and disability coverage. There is also a retirement plan with employer match, typically up to a certain percentage of contributions.

Employee Engagement and Events

Employee engagement is actively cultivated through hackathons, monthly town halls, team offsites, and social events. There are affinity groups and volunteer programs that help build community. Company events are a mix of in-person and virtual, which helps distributed teams feel included. Engagement initiatives are consistent and usually well-received.

Remote Work Support

Remote work support is strong. The company provides collaboration tools, clear remote-work policies, and stipends for home-office setup in many cases. Hybrid schedules are common, and teams coordinate to ensure remote employees are not disadvantaged. There is a culture of documentation so remote teammates can stay informed.

Average Working Hours

Average working hours are around 40 per week for most roles. During peak efforts, it is not unusual for employees to log 45–55 hours temporarily. The company monitors workload and encourages time off to prevent burnout.

Attrition Rate & Layoff History

Attrition is moderate and often reflects industry norms. There have been isolated restructuring events in the company’s history, but no recent large-scale layoffs are commonly reported. Turnover tends to be higher in rapidly scaling teams and lower in well-established functions.

Overall Company Rating

Overall, this company is a solid place to work for people who value collaboration, product-focused work, and flexible schedules. Leadership provides clear direction, and there are good benefits and development programs. There are areas to watch, such as team variability in management style and occasional periods of high intensity. On balance, if you are considering working at Smartsheet Collaboration, you will likely find a supportive environment with room to grow and a strong emphasis on teamwork and measurable impact.