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Smiths Detection Employees Reviews, Feedback, Testimonials

Security & DefenseBracknell, UK1,001-5,000 employees
3.7
3 reviews

About Smiths Detection

Smiths Detection is a global leader in threat detection and security screening technologies, delivering products for aviation, ports, borders, critical infrastructure, and public safety. The company designs and manufactures X-ray and CT scanners, tra...

Detailed Smiths Detection employee reviews & experience

Employee Testimonials

Employees often describe working at Smiths Detection with a mix of pride and realism. You will hear stories about meaningful work — people say they like that the products have clear public safety impact. You’ll also hear that teams can be tight-knit, especially in labs and engineering groups. Some people mention challenges with bureaucracy or slow decision-making, but many appreciate the technical complexity and global reach. If you ask around, common phrases are “interesting problems,” “helpful colleagues,” and “room to build expertise.”

Company Culture

Company culture at Smiths Detection leans towards mission-driven and technically focused. You will find groups that value precision, testing, and regulatory compliance. There is a strong emphasis on quality and safety, which shapes everyday behavior. Teams often celebrate technical milestones and project deliveries. At the same time, there can be pockets of conservative process — not every team moves at the same pace. Overall, the company culture at Smiths Detection is professional, purposeful, and centered on delivering reliable detection systems.

Work-Life Balance

Work-life balance at Smiths Detection varies by role. In office and R&D positions, you will typically see standard office hours with occasional evening or weekend pushes around product launches. In manufacturing, field installation, and 24/7 support roles, schedules can include shifts and on-call periods. Many employees say managers are reasonably understanding about personal commitments, but busy seasons demand extra time. If work-life balance is a top priority, look for teams that explicitly offer flexible hours or hybrid arrangements.

Job Security

Job security at Smiths Detection is generally considered stable relative to many startups. The company operates in the security and defense supply chain, which tends to create long-term contracts and ongoing demand. There will be periodic reviews and restructuring tied to contract wins or global economic shifts, as is common in the industry. Overall, employees will find a company that is established with predictable revenue streams, which tends to support continuity in staffing.

Leadership and Management

Leadership is often described as technically competent and focused on compliance and customer delivery. Senior leaders are usually experienced in the security and engineering sectors. Communication from the top can be formal and paced; strategic updates are provided but may not always filter quickly to every local team. Management style leans toward process-driven oversight rather than aggressive growth-driven risk taking. In short, you will find steady leadership that prioritizes product reliability and contract fulfillment.

Manager Reviews

Managers at Smiths Detection receive mixed but mostly positive feedback. Good managers are praised for mentoring, technical guidance, and supporting career development. Where managers fall short, employees cite inconsistent communication and varying levels of empowerment. If you are evaluating a role, try to speak directly with the hiring manager and peers to get a clearer sense of management style on that team.

Learning & Development

Training and learning are reasonably well supported. Technical staff will find access to formal training, vendor certifications, and internal knowledge-sharing sessions. There are often opportunities to attend conferences and specific technical workshops. Formal leadership development may be more limited in smaller locales, but larger hubs provide structured programs. Overall, employees who want to grow their technical skill set will find multiple pathways.

Opportunities for Promotions

Opportunities for promotions exist but can be dependent on business needs and team structure. In technical tracks, progression is often tied to skill deepening and project leadership. In operational roles, promotions are linked to expanded responsibilities and contract performance. Career moves between functions (for example, R&D to product management) are possible but may require proactive networking and a clear track record.

Salary Ranges

Salary ranges at Smiths Detection vary by geography, function, and experience. As a general guideline:

  • Entry-level technician or assembly: $30,000–$45,000 (local currency equivalents apply)
  • Mid-level engineer: $60,000–$85,000
  • Senior engineer / specialist: $85,000–$120,000
  • Field service & sales roles: base $45,000–$90,000 plus variable pay
  • Manager / director: $100,000–$160,000+ These are estimates and will vary based on country, cost of living, and market conditions.

Bonuses & Incentives

Bonuses and incentives are typically performance-driven. Sales and business development roles often have commission structures or target-based bonuses. For non-sales roles, there are usually annual performance bonuses tied to company or business unit results. Long-term incentives may be offered to senior staff in some locations. Bonus programs can vary significantly by region.

Health and Insurance Benefits

Health and insurance benefits are generally comprehensive in major markets. Typical offerings include medical, dental, and vision coverage, along with life and disability insurance. Retirement plans or pension contributions are available in many locations. There may also be employee assistance programs and occupational health services, particularly important for manufacturing and field staff.

Employee Engagement and Events

Employee engagement is fostered through town halls, project showcases, and technical seminars. Local sites often run social events, safety days, and recognition programs. Engagement levels depend on the local management and budgets; larger sites will have more frequent events. The company tries to maintain an inclusive environment but experiences can vary by region.

Remote Work Support

Remote work support is role dependent. Office-based and corporate roles have moved toward hybrid or remote-friendly models in many regions, with standard collaboration tools and policies. Manufacturing, lab, and field service positions require physical presence, so remote options are limited. When remote work is allowed, there is usually reasonable IT support and access to virtual meeting platforms.

Average Working Hours

Average working hours are generally in line with typical professional roles: roughly 37–42 hours per week for office staff. Field and manufacturing roles may involve shift patterns and occasional overtime. Project deadlines and product launches can increase hours temporarily. Overall, the expectation is professional commitment with respect for contracted working time.

Attrition Rate & Layoff History

Attrition is moderate and reflects the technical nature of roles and geographic variance. There is no consistent public record of major recurring layoffs; occasional reorganizations happen, often tied to contract cycles or strategic refocusing. Employees who are well-aligned with technical or customer-facing work tend to stay longer.

Overall Company Rating

Overall, working at Smiths Detection offers solid career value for people who care about technical work, public safety impact, and steady leadership. The company culture at Smiths Detection and work-life balance at Smiths Detection will meet many professionals’ needs, especially those seeking stability and technical depth. If you value fast-moving startup energy and rapid promotion cycles, you will find the pace more measured here. For those seeking meaningful, mission-driven engineering work, Smiths Detection is a strong choice.

Detailed Employee Ratings

3
Work-Life Balance
3
Compensation
3.3
Company Culture
3.3
Career Growth
3.3
Job Security

Filter Reviews

3 reviews found

Employee Reviews (3)

Read authentic experiences from current and former employees at Smiths Detection

4.0

Regional Sales Manager Review

SalesFull-timeFlexible
August 20, 2025

What I liked

Strong product portfolio and steady lead generation. Lots of travel and client-facing opportunities.

Areas for improvement

Sales operations can be slow, and internal pricing approvals add delays. Commission structure could be clearer.

4.0

Senior Software Engineer Review

Research & DevelopmentFull-timeHybrid
July 3, 2025

What I liked

Challenging projects and a very supportive engineering team. Flexible hours make work-life balance realistic.

Areas for improvement

Compensation lags behind some competitors and we get intense sprint periods before product releases.

3.0

Quality Inspector Review

ManufacturingFull-timeOn-site
February 11, 2025

What I liked

Friendly colleagues, predictable shift patterns.

Areas for improvement

Repetitive tasks and very limited career path from the shop floor. Pay could be better for the level of responsibility.