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Spiceworks Employee Reviews, Feedback, Testimonials

IT community and softwareAustin, United States101-250 employees
3.5
2 reviews

About Spiceworks

Spiceworks is a community-driven IT marketplace and software company headquartered in Austin, Texas, that provides free network monitoring, help desk, and inventory tools for IT professionals. The company’s core offerings include its community forums...

Detailed Employee Ratings

3.5
Work-Life Balance
2.5
Compensation
3.5
Company Culture
3.5
Career Growth
3.5
Job Security

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2 reviews found

Employee Reviews (2)

Read authentic experiences from current and former employees at Spiceworks

4.0
Verified Anonymous

Senior Software Engineer Review

EngineeringFull-timeHybrid
Aug 20, 2025

What I liked

Flexible hybrid schedule, small engineering teams that move quickly, and the product is meaningful — working on tooling that real IT pros use is rewarding. Leadership is approachable and there are regular knowledge-sharing sessions. Good cross-functional collaboration with product and community teams.

Areas for improvement

Compensation lags behind larger competitors and promotion cycles can be slow. Some processes still feel ad-hoc after the acquisition, which causes occasional rework.

3.0
Verified Anonymous

Customer Support Specialist Review

Customer SupportFull-timeOn-site
Feb 14, 2025

What I liked

Great team camaraderie and lots of passionate people who care about the Spiceworks community. The product has a loyal user base and it's satisfying to solve real customer issues. Good onboarding when I joined and plenty of hands-on experience troubleshooting.

Areas for improvement

Pay and raises were limited during my time there, and peak support periods could be intense with long hours. Career progression in support was unclear after some restructuring — felt like there weren't many paths upward.

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