State Farm Employee Reviews, Feedback, Testimonials
About State Farm
If you live in the U.S., you probably know State Farm for its ubiquitous local agent offices. Based out of Bloomington, Illinois, it's one of the largest insurers in the country, writing policies for auto, home, and life, alongside banking and retire...
Detailed Employee Ratings
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Employee Reviews (7)
Read authentic experiences from current and former employees at State Farm
HR Business Partner Review
What I liked
Good benefits and a real emphasis on diversity and inclusion initiatives. Leadership is approachable.
Areas for improvement
Decision-making can be slow and compensation is not as competitive as tech-sector roles in the area.
Customer Service Representative Review
What I liked
Flexible shift options and steady training for new hires. Management tries to be helpful when schedules conflict.
Areas for improvement
High call volumes, strict scripts, and base pay is low compared to other local customer service roles.
Software Engineer II Review
What I liked
Modern tech stack on new projects, strong remote work support and mentorship programs. Good work-life balance and interesting problems to solve.
Areas for improvement
Some legacy systems linger and procurement for tools can be slow, which delays work at times.
Actuarial Analyst Review
What I liked
Strong exam support and exposure to pricing models. Colleagues are smart and the technical work is rewarding.
Areas for improvement
Promotion paths can be slow and some teams are short-staffed, leading to occasional overtime.
Personal Lines Underwriter Review
What I liked
Excellent foundational training and clear underwriting guidelines. Colleagues are knowledgeable and supportive.
Areas for improvement
Promotions can take time and the culture is fairly conservative which can limit creative underwriting approaches.
State Farm Agent Review
What I liked
Great autonomy, strong brand recognition which helps with sales, and excellent earning potential. Support from corporate for marketing is solid.
Areas for improvement
Back-office administrative work and compliance paperwork can be time-consuming.
Senior Claims Adjuster Review
What I liked
Supportive manager, comprehensive benefits, and consistent training. The claims team is collaborative and there is good job stability at State Farm.
Areas for improvement
Seasonal spikes can be stressful and there's a fair bit of paperwork, but leadership is generally understanding.
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