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Suraksha Diagnostic Employees Reviews, Feedback, Testimonials

Healthcare - Diagnostic ServicesMumbai, India101-250 employees
3.7
3 reviews

About Suraksha Diagnostic

Suraksha Diagnostic operates in the healthcare diagnostics industry, providing clinical laboratory testing, imaging services, and preventive health check packages to individuals and healthcare providers. The organization is headquartered in India and...

Detailed Suraksha Diagnostic employee reviews & experience

Employee Testimonials

Employees often describe working at Suraksha Diagnostic in straightforward, personal terms. Technicians say they appreciate the clear processes and steady flow of work — "you know what to expect each day" is a common line. Frontline staff mention the learning curve is steep at first, but supportive teammates make it easier. Back-office employees say they enjoy predictable schedules, while lab specialists highlight hands-on experience and exposure to a variety of tests. There are also voices that say growth can feel slow if you are not proactive — you will get noticed if you take initiative.

Company Culture

The company culture at Suraksha Diagnostic is practical and patient-focused. You will find a culture that values accuracy, cleanliness, and timeliness more than flashy perks. Teamwork is emphasized, especially during peak hours. Management communicates operational priorities clearly, and there is a sense of mission around patient care. If you are looking for a fast-paced environment where protocols matter, company culture at Suraksha Diagnostic will likely suit you.

Work-Life Balance

Work-life balance at Suraksha Diagnostic varies by role. Shift-based positions like phlebotomists and lab technicians will have rotating schedules and occasional night or weekend duties, so you will need flexibility. Office and administrative roles tend to have more regular hours and predictable workloads. Overall, employees say work-life balance at Suraksha Diagnostic is manageable if your expectations match the job type and you communicate scheduling needs early.

Job Security

Job security is generally reasonable given the steady demand for healthcare diagnostics. The business is service-driven, and routine testing creates a baseline of consistent work. There are occasional restructuring or branch-level staffing adjustments, but large-scale layoffs are not common. Long-term job stability will depend on your role, performance, and location; employees in specialized clinical roles generally enjoy higher security.

Leadership and Management

Leadership is operationally oriented and focused on service delivery. Managers prioritize meeting quality and turnaround targets and are usually approachable for day-to-day issues. Strategic communication may be less visible to junior staff; long-term vision and career-path discussions can be limited unless you proactively ask. Overall, management style is hands-on and results-focused.

Manager Reviews

Manager reviews are mixed but skew positive. Many employees appreciate managers who are present at the ground level and who help solve immediate problems. Some managers are praised for mentorship and fair handling of shifts and leaves. Others are described as task-driven and less involved in career development. Most staff find that clear communication with managers leads to better relationships and outcomes.

Learning & Development

Learning and development are practical and often on-the-job. New hires receive hands-on training in lab protocols, equipment use, and safety standards. There are periodic workshops and quality-control sessions. Formal sponsored certifications are less common but available selectively for critical roles. If professional development is important to you, you will need to be proactive and request training or seek opportunities to shadow specialists.

Opportunities for Promotions

Opportunities for promotions exist, especially for those who demonstrate reliability and technical competence. Movement from technician to senior technician or branch supervisor is a common path. However, promotions can be competitive and sometimes slow; internal vacancies may depend on branch expansion or turnover. Clear documentation of performance helps when applying for higher roles.

Salary Ranges

Salaries vary widely by role, location, and experience. Typical monthly ranges in India might be:

  • Entry-level phlebotomist/technician: INR 10,000–25,000
  • Lab technologist/radiology technician: INR 15,000–40,000
  • Branch manager/senior supervisor: INR 30,000–70,000
  • Specialist/consultant (pathologist or senior diagnostician): INR 80,000–250,000+

These ranges are indicative and will depend on city, certifications, and responsibilities. Salary adjustments are usually incremental and performance-linked.

Bonuses & Incentives

Bonuses and incentives are mostly performance-driven. There are occasional monthly or quarterly incentives tied to turnaround time, quality targets, and branch revenue. Spot bonuses or attendance incentives may appear at the branch level. Executive-level roles might get structured performance bonuses. Overall, bonuses are modest and intended to reward operational performance rather than large discretionary payouts.

Health and Insurance Benefits

Statutory benefits like Provident Fund and Employee State Insurance are typically provided for eligible employees. Health insurance coverage is offered at certain levels, often for full-time staff and management, though coverage levels vary. Some employees report basic group medical insurance, while others note that more comprehensive policies are reserved for senior roles. Maternity and sick leave policies follow statutory norms.

Employee Engagement and Events

Employee engagement is practical and local. Branch-level events, small celebrations, and recognition for high-performing teams are common. Periodic health camps or quality awareness sessions are run to keep staff updated. Large corporate events are less frequent but do occur during major milestones or festivals.

Remote Work Support

Remote work support is limited. Most roles are inherently on-site due to the clinical nature of the work. Back-office or administrative roles may have occasional options for work-from-home or hybrid arrangements, but remote work is not the norm. If remote flexibility is a priority, you will likely find limited opportunities.

Average Working Hours

Average working hours vary by position. Typical shifts are 8–10 hours for technicians, with rotating shifts and weekend duties. Administrative staff usually work standard office hours. During busy periods, staff may work longer to meet sample processing and reporting deadlines. Overtime policies are generally applied in line with local labor laws.

Attrition Rate & Layoff History

Attrition for frontline diagnostic staff tends to be higher than for specialists, which is common in the healthcare sector. Turnover is driven by shift demands, entry-level pay, and local job markets. There are no widely reported mass layoffs; staffing changes are often at the branch level. Employees who perform well and adapt to shift patterns tend to stay longer.

Overall Company Rating

Overall company rating: 3.5/5. Suraksha Diagnostic offers a stable, mission-driven workplace with practical training, steady demand, and reasonable benefits. You will find opportunities to learn and progress if you are proactive and reliable. For candidates seeking flexible remote roles or fast-tracked corporate career paths, the fit may be less ideal. For those who want hands-on experience in diagnostics and value clear processes, working at Suraksha Diagnostic is a solid choice.

Detailed Employee Ratings

3
Work-Life Balance
3.3
Compensation
3.3
Company Culture
4
Career Growth
3.7
Job Security

Filter Reviews

3 reviews found

Employee Reviews (3)

Read authentic experiences from current and former employees at Suraksha Diagnostic

3.0

Consultant Radiologist Review

RadiologyContractOn-site
September 10, 2025

What I liked

Interesting caseload; modern imaging equipment.

Areas for improvement

Long reporting hours, unpredictable schedules and slow HR processes when renewing contracts.

4.0

Laboratory Technician Review

LabFull-timeOn-site
July 18, 2025

What I liked

Supportive senior technologists and clear SOPs. Good hands-on learning every day.

Areas for improvement

Salary could be better; occasional night shifts are tiring.

4.0

Operations Manager Review

OperationsFull-timeHybrid
March 12, 2025

What I liked

Good exposure to scaling processes and operations management. Flexible hybrid weeks helped with personal commitments.

Areas for improvement

Senior leadership can be slow to act; limited senior-level openings for internal growth.