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TIAA Global Business Services Employee Reviews, Feedback, Testimonials

Financial ServicesNew York, NY, USA5,001-10,000 employees
3.8
6 reviews

About TIAA Global Business Services

TIAA Global Business Services is the shared services division of TIAA, a major U.S. financial services organization, and supports back-office functions including finance, human resources, technology, risk, and customer operations. Headquartered with ...

Detailed Employee Ratings

3.5
Work-Life Balance
3.3
Compensation
3.7
Company Culture
4
Career Growth
4
Job Security

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6 reviews found

Employee Reviews (6)

What employees say about TIAA Global Business Services

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3.0

Customer Service Representative Review

Customer SupportPart-timeOn-siteFormer employee
Sep 12, 2025

What I liked

Nice team and good scripting tools.

Areas for improvement

Irregular shifts and low pay; training could be longer.

5.0

Senior Business Analyst Review

Business IntelligenceFull-timeHybridCurrent employee
Aug 20, 2025

What I liked

Supportive leadership, clear career paths, lots of exposure to cross-functional projects.

Areas for improvement

Sometimes heavy quarter-end workload but manageable with flexible hours.

4.0

Operations Associate Review

OperationsFull-timeOn-siteCurrent employee
Jul 10, 2025

What I liked

Good training and friendly colleagues

Areas for improvement

Salary growth is slow

4.0

Software Engineer II Review

EngineeringFull-timeHybridCurrent employee
May 2, 2025

What I liked

Good mentorship, interesting technical challenges.

Areas for improvement

Promotion criteria could be clearer.

4.0

Project Manager Review

Project Management OfficeContractRemoteFormer employee
Feb 14, 2025

What I liked

Strong project methodologies and autonomy working remotely.

Areas for improvement

Internal communication can be siloed; decision cycles sometimes slow.

3.0

HR Business Partner Review

Human ResourcesFull-timeFlexibleCurrent employee
Jan 15, 2025

What I liked

Decent benefits and flexible hours.

Areas for improvement

Bureaucracy slows decisions and promotions are infrequent.

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