Ticketmaster Employee Reviews, Feedback, Testimonials
About Ticketmaster
Ticketmaster is a leading ticketing and live events company headquartered in Beverly Hills, California, providing ticket sales, distribution, marketing and technology solutions for concerts, sports and live experiences. The company operates an online...
Detailed Employee Ratings
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Employee Reviews (3)
Read authentic experiences from current and former employees at Ticketmaster
Senior Software Engineer Review
What I liked
Strong engineering culture, interesting problems around scale, flexible hours and the chance to support large live events. Good benefits and solid learning opportunities.
Areas for improvement
Promotions can be slow and sometimes decisions move through too many layers. A bit of internal politics on cross-team projects.
Event Operations Manager Review
What I liked
Working big events and collaborating with passionate crews. You learn a lot about logistics, vendors and crowd management — great on-the-job experience for operations roles.
Areas for improvement
Unpredictable hours, frequent last-minute changes from management, and a lot of burnout across teams. Leadership turnover impacted consistency in processes and policies.
Customer Service Representative Review
What I liked
Supportive teammates, good onboarding and training, and the work is fast-paced which keeps days varied. You get a lot of exposure to ticketing systems and event logistics.
Areas for improvement
Long shifts and strict performance metrics. Pay is below market for NYC and there’s little room for advancement in the support ladder.
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