TOPdesk Employee Reviews, Feedback, Testimonials
About TOPdesk
TOPdesk builds service management software designed to streamline IT, facilities and HR support processes for medium and large organizations. The company’s core products include ITSM ticketing, self-service portals, asset management and workflow auto...
Detailed Employee Ratings
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Employee Reviews (2)
Read authentic experiences from current and former employees at TOPdesk
Service Desk Consultant Review
What I liked
Friendly colleagues, strong onboarding and clear processes for handling incidents. I learned a lot about ITSM best practices and the TOPdesk product while working with varied customers.
Areas for improvement
Shifts could be long and occasional weekend/on-call rota is tiring. Some internal bureaucracy and slow hiring meant teams were sometimes short-staffed.
Senior Backend Engineer Review
What I liked
Great engineering culture and strong focus on continuous learning. TOPdesk invests in training, conferences, and has a supportive tech lead. Flexible hours and hybrid setup make it easy to balance deep work with life at home.
Areas for improvement
Salary growth is slower than market averages and sometimes product decisions take long due to cross-team alignment. Can be a bit too consensus-driven which delays delivery.
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