Verizon Business Employees Reviews, Feedback, Testimonials

Employee Testimonials

I spoke with several current and former employees to get a feel for working at Verizon Business. One network engineer said, “You’ll find smart, driven people here — collaboration is real when a customer’s network is down.” A sales rep mentioned they liked the stability but wished there was more transparency on promotions: “They’re serious about hitting targets, but career paths can feel unclear.” An operations manager shared, “You’ll get exposure to big projects and global clients, which is great for your resume.” These voices point to a mix of pride in the work and a desire for clearer internal communication.

Company Culture

The company culture at Verizon Business blends customer focus with a strong performance orientation. Teams are often metrics-driven, and there is an emphasis on reliability and enterprise-level service. While many employees appreciate the mission-driven atmosphere, some say the culture can be somewhat corporate and process-heavy. There is a genuine push for innovation in areas like SD-WAN and security, but day-to-day life often revolves around meeting SLAs and quarterly goals. Overall, company culture at Verizon Business favors structure and mission over startup-style freedom.

Work-Life Balance

Work-life balance at Verizon Business varies by role. In customer-facing and operations roles, you will sometimes work irregular hours to meet client needs or support outages. Many corporate roles report reasonable schedules and flexibility, especially with hybrid work models. Employees with caregiving responsibilities find support through flexible scheduling and remote options, though peak project periods can still be demanding. In short, work-life balance at Verizon Business depends a lot on your team and function.

Job Security

Job security is generally solid for those in core network, operations, and customer-facing roles. Enterprise contracts provide steady revenue streams that help protect many positions. However, like any large company, there are periodic reorganizations and role consolidations tied to strategy shifts. Employees in niche or emerging tech areas may feel less secure if projects wind down. Overall, you will likely find reasonable job stability, but it is wise to stay current on skills and network internally.

Leadership and Management

Leadership tends to be experienced and focused on operational excellence. Senior leaders communicate long-term strategies and emphasize customer satisfaction and reliability. Management quality can vary significantly across business units; some managers are highly supportive and mentor-driven, while others concentrate strictly on metrics and delivery. The company invests in executive communication and town halls, which help provide context during change.

Manager Reviews

Managers at Verizon Business are generally competent and results-oriented. Many employees value managers who advocate for their teams and help prioritize workloads during high-demand periods. That said, there are reported inconsistencies in managerial style and career support. Employees looking for hands-on mentorship should seek teams where managers are known to promote development and feedback. Manager reviews suggest you should ask about leadership style during interviews.

Learning & Development

The company offers a range of training resources, including technical certifications, leadership programs, and online courses. Employees will find structured learning paths for core technologies and sales enablement. Formal tuition assistance and certification reimbursement are available for eligible roles. For people focused on upskilling in areas like cloud networking and cybersecurity, there are ample opportunities to grow.

Opportunities for Promotions

Promotion opportunities exist, particularly for high performers and those who take on cross-functional projects. However, timelines can be longer than at smaller firms due to structured levels and formal promotion cycles. Networking internally and demonstrating impact on high-profile accounts is often the fastest route to advancement. Employees should be proactive about career planning and seek visible stretch assignments.

Salary Ranges

Salaries are competitive for enterprise and telecom sectors. Typical salary ranges vary widely by role and location — entry-level technical roles often start at mid-market rates, while senior engineers and sales leaders command higher compensation. Total compensation is generally aligned with large-company benchmarks. Salary transparency can differ by team; prospective employees should benchmark offers against industry data.

Bonuses & Incentives

Bonuses and incentives are a meaningful part of compensation, particularly for sales and account roles. Sales teams have commission plans tied to quotas; engineering and operations teams may receive performance-based bonuses. Incentive programs are usually well-structured but can be complex to understand. There are also spot awards and recognition programs for exceptional contributions.

Health and Insurance Benefits

Health and insurance offerings are comprehensive. Medical, dental, and vision plans are available with multiple tiers, and there are wellness programs and employee assistance resources. Disability and life insurance options are provided, and plan choices are comparable to other large employers. Benefits are a clear strength for employees who prioritize health coverage.

Employee Engagement and Events

The company runs regular employee engagement activities, including town halls, hackathons, and recognition events. There are employee resource groups and community service opportunities that many people find rewarding. Engagement varies by office and team size — larger hubs have more frequent events, while smaller teams may rely on virtual gatherings.

Remote Work Support

Remote work support has improved and is commonly available in many corporate and technical roles. The company provides collaboration tools, VPN access, and stipends for home office setups in some cases. Field roles and certain operations positions still require on-site presence. Overall, remote work support is robust for roles that permit it.

Average Working Hours

Average working hours typically fall into a standard full-time range, but overtime is not unusual during deployments, outages, or quarter-end activity. Many salaried employees work beyond a 40-hour week at times, while others maintain a predictable schedule thanks to shift planning and team coordination.

Attrition Rate & Layoff History

Attrition is moderate and often correlates with market dynamics and strategic reorganizations. Like many large firms, there have been periods of layoffs tied to restructuring or cost management. Those with niche skills or in high-demand technology areas tend to have lower turnover. Overall, attrition and layoff history reflect typical enterprise patterns rather than frequent instability.

Overall Company Rating

Overall, this is a solid enterprise employer for those who value stability, professional development, and comprehensive benefits. The company is well-suited for people who want exposure to large-scale networks, complex enterprise clients, and structured career paths. If you prefer a more entrepreneurial, fast-moving environment, you may find some processes limiting. For many, working at Verizon Business offers steady growth, good benefits, and meaningful technical challenges.